By The Wiz
OK, I’m finally calmed down enough to blog about it. I was livid for days - an unusual occurrence for me. I tend to let things go, but this one stayed with me. And this post is going to be long, so I apologize in advance.
So someone knocked on my door offering to clean my carpets for free using a new dry-foam method, or something like that. I had seen this before, and I knew immediately this was going to turn into a demonstration for Kirby vacuums. The only reason I knew this was because it had happened to me before, and I was stunned to hear a sales pitch for a vacuum which included what a crappy housekeeper I was, and how I didn’t care about my kids, because look at all the dirt inside your carpet!!! Anyway…
I said no. I had already had the demo, and didn’t buy the machine. The gal said that was fine, that she got points for the demo, and she was trying to get to Tahoe. I don’t know why I care about her vacation plans, but whatever. She said it would take 45 minutes, an hour tops. I said last time it was a lot longer, and I don’t let strange men into my house without my husband home. (Last time the guy wouldn’t leave until I got DH up from the basement to kick him out).She said it would be herself doing it, and she would it do at 7:00 p.m. with everyone here.
Fine. My stairs needed cleaning, anyway. And even though I hated the experience last time, with the high pressure sales dude, he did at least clean my carpet. So she shows up at 8:00 p.m. and we decide it’s too late to do it, but she begs to come back tomorrow. Whatever.
The next day, she shows up, introduces me to someone ELSE who would be doing the demo (at least she was female) and I show her the stairs that need cleaning. Instead, she walks into my living room and shows me all the dirt in my carpet, etc., etc. Oh, great, here’s the full demo. There really wasn’t that much dirt in my carpet, though. It was great. She kept going over a bigger and bigger spot, expanding every time…
“Look how much from just that one spot.”
I was like “That was half my carpet, not just one spot.”
But, she was a little wary when she saw that I had a Dyson. It was awesome. She was like, “Well, they sell a lot of vacuums, but they’re so expensive, I don’t know why.” Yeah, lady. I bought my Dyson for $300, and you’re trying to sell me a Kirby for $2000. Don’t talk price.
She has me dump out my baking soda on the carpet, and then I go over it with my vacuum, and then she goes over it with her Kirby to show me how crappy my Dyson is….you know. So, yes, her vacuum picks up baking soda after mine did. But here’s the thing…it KEPT picking up baking soda, time after time. I asked her why, if the Kirby is so powerful, it didn’t get it all the first time. She had no idea what I was talking about.
“Just look at all the baking soda your machine didn’t get,” she’s saying as she changes these filter things that show me what her machine picks up.
I point to the 2nd, 3rd, 4th, and 5th filters. “Just look at all the baking soda YOUR machine didn’t get. Why didn’t it get it the first time? It would impress me more if you vacuumed once, and then it didn’t come back at all the second time.”
She didn’t get it.
“But the Kirby just keeps getting the dirt that’s deeper and deeper.”
“But that baking soda isn’t deep. I just put it there. You’re going over it like 10 times. If I went over it 10 times, I’d get it, too.”
She did not understand the concept that her vacuum wasn’t getting it.
The greatest part was when she told me my vacuum continually put the dirt back into my air, especially when I emptied it, and then she vacuumed my air with a filter to show me how dirty it was, and the filter came out clean! Nothing on it whatsoever!
She kept coming back to how the Kirby cleaned the air, and I was like “But my air is clean. You just showed me that.”
“It prevents asthma.”
I stared at her.
“OK, so it doesn’t PREVENT asthma…but it’s really good.”
“We don’t have asthma. We don’t have allergies. We are rarely sick. Somehow we’re all surviving living in this filth.”
Her supervisor showed up a couple of times, to make sure she was still demoing, even though we had long past the hour mark, and my stairs had yet to be touched. He told her to clean a spot on my area rug, so she did half my rug, and threw some foam on my stairs. She didn’t even vacuum them, and only threw foam on half the staircase. She emptied the rest of the soap on my other area rug, to use it up. I wondered why she wasn’t using it up on the rest of my stairs, but whatever.
And here’s the thing..she RUINED my area rugs! They’re now buckled and rippling, and my kids are tripping all over them. The buckling has gone down, but yes, it’s still there, and it’s been five days. When I called them to complain, they said to wait and see, and then call them back. The supervisor was mad that she didn’t do the whole rug, he said it was drying unevenly or something like that. Maybe my rugs will survive the trauma, but I’m still not sure.
I didn’t ask for the RUGS! I asked for the STAIRS, which are still dirty! And she was here for a grand total of THREE HOURS, when I was promised clean stairs and an hour tops.
Oh, and the thing stopped working a couple of times during the demo, which I found hilarious. As she was fixing it, the gal couldn’t explain that, except to say that it was used by new people to demo who didn’t know how to use the machine. I was like “How am I supposed to use it, then, if people who WORK FOR KIRBY cause it to break?”
I was mostly mad at myself for not kicking her out at the hour mark. I was lured by the siren song of someone else carpet cleaning my stairs. I should have just told her to get out. I should have just said no, a lot earlier. (I did tell her up front I wasn’t buying the machine). I shouldn’t have let them in my house to begin with, then my area rugs would be fine, I would have gotten my errands done that I had planned for that afternoon, and I’d be blogging about something much more fun.
After she left, I took my Dyson apart and cleaned the filters, just to show it how much I loved it.
So learn from my mistake. Just say no to Kirby, or to a free carpet cleaning service disguised as Kirby.




I feel for you, I’ve made the mistake too. Give your Dyson a hug, it will forgive you.
Comment #1 by AlisonOctober 3rd, 2006 at 1:13 pmCan you get her supervisor to reimburse you for his employee ruining your rugs?
It’s not like you wanted your area rugs shampooed.
Still, you poor thing. Three hours and only half your stairs cleaned? And you had to put up with her telling you that your superior, yet more pocketbook-friendly, vacuum wasn’t cutting it?? Oh, horrors.
Comment #2 by AllannaOctober 3rd, 2006 at 1:27 pmEeks! Reminds me of Fairfax vacuums. Nice vacuum, but not $2000 nice. So, Dyson, huh? Lately, I’ve been thinking about purchasing a Dyson. Are they good on hardwood floors too?
Comment #3 by NikkiOctober 3rd, 2006 at 2:27 pmOhhhhhhhhhhhh, I’m SOOOO sorry. We got suckered into that SAME thing happening. SOooooo sorry. Only, I’m totally ashamed to say, we have a Kirby out in the garage, collecting dust. It was good for a few years, but my $99 job from Costco did almost as good a job (until the Spinnerettes killed it last month). I’m thinkin’ real hard about a Dyson- I saw them at Walmart…
Comment #4 by Tracy MOctober 3rd, 2006 at 3:25 pmOkay, I JUST bought a new vacuum yesterday.. a Hoover for $150. Crap, should I have splurged on the Dyson?
Comment #5 by WbprawOctober 3rd, 2006 at 3:41 pmMy two cents:
Comment #6 by Proud Daughter of EveOctober 3rd, 2006 at 4:13 pmI’ve got a Dyson and I love it. Partyly because it’s fun (I love that the “Transformer” generation has grown up and merged their toys with their tools) and partly because it does a good job. I’ve had it for two years, I used it about once a week and the only trouble I’ve had with it was when my long, perpetually shedding hair clogged the roller so much it couldn’t move. That’s when I leared that the same magic fairy who does dishes and changes the oil (and who DIDN’T move with me from my parents’ house) was also in charge of vacuum maintanence. Who knew?
My SIL, who actually would go for the Kirby if it weren’t $2000, has a Dyson and swears by it. She is also a clean FREAK (I can not emphasize that enough, and she would be proud I put the word in capital letters), and she still swears by the Dyson. My little Dirt Devil on sale at Target for $59.99 is doing just great for the past year, but when it dies (as it inevitably will), we will get a Dyson.
Of course, nobody has showed me recently how much dirt is in my carpet. I might cave earlier if I saw the schmutz in there. Still, anybody who wants to show me what a crappy housekeeper I am wouldn’t even get past the dirty front porch.
Comment #7 by Heather OOctober 3rd, 2006 at 4:28 pmI feel your pain - uh - your anger. I felt the same way a couple of years ago when we got suckered into the Kirby demo. It started with a girl saying that they are not selling anything, just need to do a demo and they will get credit. I say okay and she leaves and two guys come in to do the demo. Two and a half hours of being told how filthy every aspect of my house is (”Can you see the condition of your house? Do you see how your vaccuum is failing you and your family?”), and then they start in with the sales pitch. The one I was promised wouldn’t happen! After a half hour of telling them no which they interpreted as haggling (no, I do not want it for $1800; no I do not want it for $1500; no, I do not want to set up a payment plan….who wants to go into debt for a VACCUUM?) they finally leave. I was kicking myself (and my husband) for a long time for not kicking them out also.
Comment #8 by JessicaOctober 3rd, 2006 at 4:31 pmUck. sales people are the worst!
Comment #9 by Lisa MOctober 3rd, 2006 at 4:41 pmNikki-
Yes, my Dyson is good on hardwood floors. And to switch from carpet to hardwood is a flick of a switch on the bottom of the vacuum. On the Kirby, to go to hardwood, you have to remove the thinga majig, switch safeties on (or off?) attach another thing amajig that’s like 3 parts, and THEN you can do hardwood. Such a pain.
Tracy - I have to ask - why is your Kirby collecting dust? Why are you not using it? Is it because it’s too complicated? Or because it’s too heavy? Those are the main complaints I came up with. Who needs a vacuum made of bulletproof steel? They were like “your vacuum is made of plastic, this is steel. ” And I THOUGHT, but didn’t say “Airplanes have a ton of plastic in them, and last time I vacuumed, nobody was shooting at me.” And there’s no way I’m lugging this super heavy thing up the stairs.
Comment #10 by The WizOctober 3rd, 2006 at 6:13 pmOh, and wbpraw - YES. Take back your Hoover and get a Dyson. You will be amazed at the difference.
Jessica - I’m totally with you on the financing thing. I have a hard enough time financing my car and my house, I’m not financing a vacuum. I made that VERY clear. She was like “$2 a day for six months” and I was like “NO FINANCING.” I do not finance things like this.
And I mentioned that somebody I knew had seen a Dyson at Big Lots for $100, and she was very scornful. “You would NEVER see a Kirby at a discount store.” And I did say “you might sell more if you did.” But then I laughed, just so she wouldn’t feel bad. I’m very passive aggressive like that.
Comment #11 by The WizOctober 3rd, 2006 at 6:23 pmSo reading this totally reminds me of the episode of “Everbody Loves Raymond” about the vacuum salesman.
http://www.everybodylovesray.com/html/series/epguides/season5/seas5_18.html
Super funny!
I guess just the part of the door to door vacuum sales people, that’s funny…your experience…not so funny.
Comment #12 by JSOctober 3rd, 2006 at 8:08 pmPoor Kirby salesman came to the door while I was on the phone, about 2 months ago. I put my hand over the mouthpiece and said to him, “I have one, I hate it, go away!” He just raised his eyebrows and turned around.
I’ve spent all kinds of money fixing that danged thing with the “lifetime warranty” (ALL kinds of exceptions). Currently, it has a broken fan. It’s not getting fixed. Boise has a Kirby store and I’m planning on hauling the vacuum and all its accessories in there and just leaving it. Normally, I’d freecycle, but I’m not saddling someone with that beast.
So now I’m vacuumless. I just read in Consumer Reports that a Kenmore one (I forget the model) is their “Best Buy.” As one who gets overwhelmed with so many choices, I’m just going to go get it.
Comment #13 by IdahospudOctober 3rd, 2006 at 8:45 pmThe bulletproof steel thing is what really makes me laugh. Seriously, in the middle of a gunfight, you are gonna be thinking, “Whew–glad my vacuum is safe!”
I dunno, maybe the rest of you vacuum through landmines that might destroy your appliance. Me, not so much.
Comment #14 by Heather OOctober 3rd, 2006 at 9:07 pmWait, I just thought of another angle. See, if you WERE under attack, you could use the vacuum to protect your family. Yeah, just lift that baby above your head by the window where somebody is doing a drive by, and thank the Kirby Gods that sucker is bulletproof. They should totally work that into their sales demo. Maybe they could sell more Kirbys to gangsters that way.
Comment #15 by Heather OOctober 3rd, 2006 at 9:09 pmI ain’t lifting that thing over my head…that sucker is HEAVY!!!!
Comment #16 by The WizOctober 3rd, 2006 at 9:33 pmWe bought the Consumer Reports best buy (Kenmore) several years ago and have been quite happy with it. Last Christmas we bought a Roomba and love it! Between the two, our vacuuming needs are met. I don’t think they’re bulletproof, though …
Comment #17 by Pam W.October 3rd, 2006 at 10:37 pmOhhh! I HATE Kirby salesmen–like the day they cam at 8:00 pm and we let tehm in for a “20 min” demo (only because son vomited blood all over day before).
Comment #18 by mamiOctober 3rd, 2006 at 11:52 pmThey didn’t leave until 10:30!!! I was furious! They wouldn’t take no for an answer–and had 3 guys, sometimes 4 coming in and out of our house. I was seriously ready to call the police to get them out.
DH was way to nice–I kept calling him on the cell phone from the other room with new baby–but he, unfortunately wimped out. I finally lost it at 10:30 when they were insisting on doing the hall. I bluntly explained kids were in bed, and could not get to sleep with them there–and get out.
I will never buy a Kirby after that.
We bought a Consumer Reports Eureka, very happy with it.
Consumers Reports didn’t rate Kirby or Dysons that high, either
Comment #19 by mamiOctober 3rd, 2006 at 11:53 pmIt’s collecting dust because I don’t currently own the backhoe I would need to haul it up and down my stairs! When we bought (were suckered into) it, we lived in California in a ranch house- no stairs…. The thing ought to be bullet-proof.
That, and I somehow broke the shampoo attachment thingy… so much for the bullet-proof warranty.
I just need something to suck up cheerios and goldfish, for heaven’s sake! (oh, and the occasional spool(s) of thread
Comment #20 by Tracy MOctober 4th, 2006 at 12:34 amThose carpet-cleaning vaccuum salesmen are so pushy! How traumatic! I’ve had several come by my house and alawys say no. One time one came by during the day when my hsuband was at work, when I cracked opened the door, the salesman pushed the door the rest of the way open, stepped into the entrance of my house and shoved a candle under my nose saying, “Would you like a free candle and a clean carpet?” I practically had to shove the guy out the door, closing it as I told him NO and go away! It was rather scary actually how he just came into my house like that, but especially upsetting that I was home alone with a newborn. I have in the past felt sympathetic toward people trying to make a buck selling door-to-door, but after that, I lost all sympathy.
My big thing is, if I am not seeking something out - be it a vaccuum, financial “products,” newspapers, makeup, kitchen finery - then I’m not going to buy it just because you came to my door or invited me to a party to sell it to me!
Comment #21 by MaryOctober 4th, 2006 at 8:54 amOh my goodness, Wiz! Really, though. Really? You need to throw a huge stink about the rugs they ruined and get them replaced.
My parents have a Kirby and I hate using it when I’m there. Pain in the…yeah. And the biggest thing I hate? That you have to switch a buttom to go from “pushing while on” mode to “pusing while off”. Lame. And HEAVY. Yikes. Right after we moved in a few months ago a Kirby guy showed up and my husband let him in because hey! He served his mission in our old ward! He knows Bishop X! Yikes. I was fixing dinner and the kids were hungry and there was no way I was inviting Mr. Kirby-Salesmean to dinner with us, so I kicked him out after 30 LONG minutes. I can’t believe some of them stayed at all your houses for 3 hours!!!
Comment #22 by JulieOctober 4th, 2006 at 8:57 amYou really should file a complaint with the state consumer protection department. They’ve crossed the line so many times with so many people, but unless the state regulatory agency hears about it, nothing will be done.
http://consumerprotection.utah.gov/enforcement/complaint.html
I know the Kirby people have been fined before for being too agressive in their sales tactics.
Comment #23 by RNOctober 4th, 2006 at 11:34 amDid I ever tell you about the time a salesman came to our door and left in handcuffs on his way to jail? The truest revenge on unwanted sales people is a husband who can arrest them!!!!!!!! Oh, and I’ve asked Santa for a Dyson.
Comment #24 by jamisueOctober 4th, 2006 at 5:35 pmOk, Jamisue - there’s a post if I’ve ever heard one!
Comment #25 by The WizOctober 4th, 2006 at 7:55 pmWe bought a Kirby ages ago (it was $500 back then,) I think from my BIL, one of selling points was that it would last forever and you would never need to buy another vaccuum.
It’s okay but it’s heavy and all the new innovations have left it in the dust.
My husband won’t get rid of it becasue we paid so much for it.
It is a mill stone. I think I will bury it with him.
Comment #26 by wanderingroseOctober 4th, 2006 at 10:25 pmOh this post is TOO FUNNY!!! But seriously I would complain like MAD about the buckled rugs. Just moan and moan and moan until you get compensation. And with the compensation you can get the rest of your stairs cleaned AND new rugs.
And I SO want to hear about the sales guy who got arrested!!! ROFL!!
Comment #27 by ChrissieOctober 5th, 2006 at 5:31 amDh said you could totally sue.
Comment #28 by Heather OOctober 5th, 2006 at 9:29 amSorry about all that. We got our kirby about 3 years ago before I knew about dysons. I like our kirby but I would not have bought it myself. It was my husband that wanted it for the shampoo thing. The funny thing is he has never used the shampoo correctly.
The fun of it all. Not. I remember when they came by it was only to be for a few minutes, and it was hours!!! I was talking to my sister on the phone and the guy wouldn’t leave until “I saw it too.”
Comment #29 by tigersueOctober 5th, 2006 at 11:42 amMy friend has a Dyson and we both love it. If she has to vaccuum and I’m there I practically BEG to use the thing! I’ve never seen one brought back to our store either, that’s a good sign.
Comment #30 by mo mommyOctober 5th, 2006 at 7:47 pmStill looking for a good vac to do our hardwood. You see, I’m too lazy to like sweeping….
[…] Her name is Maggie. Just like The Wiz’s dog. We’ve had her one day, and I already need to vacuum both my entire house and my car. Maybe I should get a Dyson. […]
Pingback #31 by Mormon Mommy Wars » Oops, I did it againOctober 11th, 2006 at 8:56 pmMY name is Tiffany. I happen to work at Kirby. I used to be the one to knock on your door…then i was the one to do your demo…now i am a receptionist for them. I love Kirby and every aspect of it. You know i dont think that anyone should complain about someone trying to make a little money. Kirby gives everyone that chance. As far as the demo taking to long…the slaesman never know which little part is going to make someone buy, that is why we include everything in every house. As far a ruining the rugs or carpet, that never should have happend and yes the salesman/woman, should have replaced it. When they were pulling the baking soda out of your carpet it took so many pads becasue thoose little things fill up quickly so you have to use another one. Sorry for everyones trouble, just try not to be so harsh the next time one of my co-works knock on your door just trying to make money! thanks
Comment #32 by TiffanyNovember 17th, 2006 at 12:30 amTiffany - I do not think it’s OK to tell someone the demo is 45 minutes and then have it take 3 hours. (even if your stats tell you that the longer you’re in the house, the more likely a sale is) It’s blatant lying, and makes people distrust your company, even if it is just ’someone trying to make a little money.’
Tell the people you work with to be more honest in the door approach, which, in my case, didn’t even include the word ‘Kirby.’ It included a ‘free carpet cleaning service’ that would only take 45 minutes.
One of my rugs is OK, the other one is still slightly buckled, and I try not to get mad every time I look at it. (they wouldn’t replace it, saying the damage was too minimal) It really was a harsh and miserable experience for me.
But you’ve made me think that I should go vacuum now…Dyson, my love, I’m coming!
Comment #33 by The WizNovember 17th, 2006 at 1:35 pmFirst of all if we told everyone that we were kirby nobody would let us in and the company would go out of business…second of all some people are liers! sorry! deal with it im sure you have lied before!!! i tried to be nice but your dyson comment took it over the line! why pay $600 for something that doesnt work? if you want to live in dirt thats fine go right ahead!
Comment #34 by TiffanyNovember 19th, 2006 at 2:16 amyou cant sell soap to a pig!!
Comment #35 by TiffanyNovember 19th, 2006 at 2:17 amI actually got them to go down to $800 for me about a year & a half ago. (We had a major medical crisis that the demo guy was sure was the result of my filthy carpets.) Really, I think it WAS a result of the filthy carpets, but SO not my fault! (And a comletely different story…)
Comment #36 by NatalieNovember 19th, 2006 at 10:33 pmAnyway. I was also told the sales pitch would only be 45 minutes, he stayed for over 2 hours and only did one small section of my front room. DH was at work but since he’s a state trooper I called him on the cell and he made sure I stayed safe (slow night or worried hubby?)/ maybe this sales rep knew the guy that was arrested because when I threatened to call my hubby at work he promptly called his ride to come and get him.
I know they’re trying to make a buck. I respect that. I don’t respect that THEY don’t respect ME or MY TIME! I don’t appreciate having to tell a complete stranger that I’m really not interested, thank you & good bye multiple times.
I ended up buying a Hoover Fusion and we just LOVE it! I REALLY wanted a Dyson but DH couldn’t get past the $500 for the one I wanted. So He settled for the one we got and it sucks up SOOOOO well and is light weight, too!!! When this one dies, because it is inevitable whether you own a Kirby or a dustbuster, I’ll be getting the same one or a Dyson.
Tiffany, you CAN sell soap to a pig, it just depends on the soap and the pig!
Oh yeah. They came back last year - new kid. DH answered the door this time and was about to let them in & I shouted from the other room, “Don’t let them in, our carpets are fine & I don’t want them here for the next 2 hours!” Usually I’m not that rude. But knowing DH’s social skills, I would be the one sitting there & I really wanted to save everyone the trouble. DH just turned to the kid, said, “Sorry, she’s the boss.” And let them out.
Comment #37 by NatalieNovember 19th, 2006 at 10:38 pm(His trooper car was in the driveway…)
So, Tiffany, you are saying that I should buy a product from people who lie? Now that’s a great sales pitch….
Comment #38 by Heather ONovember 20th, 2006 at 2:59 pmTiffany….That lie, AND insult their potential customers? By inferring said customers are “pigs”? Way to endear yourself!
Comment #39 by Tracy MNovember 20th, 2006 at 5:05 pmTiffany -
Hilarious! If everybody knew you were Kirby, nobody would let you in…that line cracked me up.
Obviously I cannot convince you to leave your job working for a company that lies to get in the door and then tries to sell a product by telling people they live in filth….any more than you are going to convince me to buy a Kirby.
Have a good Thanksgiving. Oink. Oink.
Comment #40 by The WizNovember 20th, 2006 at 7:44 pmI bought a Kirby @ a garage sale for $5. It was in pieces. But since it was self-propelled, I wanted it. $30 to fix & still going after 7 yrs. My previous Kirby was $2 @ a garage sale too. $30 to fix up. However , they sold mine to someone else!!! So they gave another one, same model, much better condition. I like Kirby fine, if the price is right.
P.S. the shampooer does NOT work.
Comment #41 by joyce mNovember 21st, 2006 at 10:21 amJoyce in Oregon
Last post @ 6:21 am my time. I want credit for my 1st blog comment-in bed-on my handheld - using wi-fi.
Comment #42 by joyce mNovember 21st, 2006 at 10:25 amJust to let you know our product must not be that bad it is the top selling vacuum in the usa! i dont think you can beat that!
Comment #43 by TiffanyDecember 9th, 2006 at 6:05 amI really don’t care if it’s the top seller. I don’t know if that’s accurate, since we’ve already extablished that Kirby lies, but that’s neither here nor there.
I will never buy one, and I don’t want anyone else to knock on my door trying to sell one. That’s really all I care about.
Hope Kirby gives you a nice Christmas bonus.
Comment #44 by The WizDecember 9th, 2006 at 5:10 pmSorry, Tiffany, but consumer reports says differently. Kirby didn’t even make it in the top 5
Comment #45 by Heather O.December 9th, 2006 at 7:49 pmCheck it out
Ok maybe I did a fubar on myself maybe I did not. I see some gripes about krby and some good comments. I had a sales dude at my place 12/06 and well I am happy. It did seem to out do my old dirt devel vacuum. I feel that I was able to get a fair price on the unit. I will just say this I made an agreement wtih the sales rep not to say how much I paid for it and I will hold to that prommise. But I will hint at what I paid. IT was more than the grage sale price but still considerebly less that what I was first quoted by the sales guy. So let me see in another few months how I feel about the price I paid, and the vacuum itself.
Comment #46 by john stevensDecember 16th, 2006 at 11:15 pmJohn, if you are satisfied with the product and the price, you will probably be fine. Let us know!
Comment #47 by Heather O.December 17th, 2006 at 2:09 pmI have a Kirby, I love it, it works great. maybe the rest of you don’t know how to use yours. Why would you let someone stay in your house for so long if you didn’t want them there? Remember, it’s your house, kick them out! It’s your own fault they were there for so long, be agressive and not so passive, then you wouldn’t get so furious.
Comment #48 by JessicaDecember 19th, 2006 at 6:30 pmJust for the record, when the Kirby guy was at my house, I asked him to leave at least a dozen times. At one point, I even stood up on the couch and screamed at him to get out of my house.
I was young. That would never happen today. Today, he WOULD leave, or he would be arrested.
Comment #49 by Tracy MDecember 19th, 2006 at 7:09 pmI agree that I am too passive. i even said so in my post. But also, once she “agreed” to leave, she had to call her “supervisor” to come get her, which also took an extra half hour, more time to stay in my house and push the sale. For more list of complaints, see here and here.
Obviously I am not the only one who couldn’t get Kirby people to leave. They are trained to stay and push, because statistics say the longer you’re there, the more likely a sale is.
Of course it is my fault for anyone into my house in the first place. A mistake I will not be making ever again, and one I encourage everybody I know (and do not know) to ever make. If nobody gets in the door, no sales will be made, and Kirby will be forced to change their sales tactics.
Comment #50 by The WizDecember 19th, 2006 at 7:22 pmOh. My. Sweet.Cracker.Sandwich.
Tiff–hun…
Just Stop. Before you hurt yourself.
But hey–Thanks for the LAUGH!
When we were first married almost 18 years ago… ::coughcough::
Comment #51 by PrimaryChickDecember 21st, 2006 at 9:46 pmWe had the “get a free carpet cleaning” bait-n-switcheroo too. We had just moved into an apartment a few months earlier that was BRAND NEW. No one ever had lived in it..and the carpet was put in the week we moved in.. and for some reason Kirby guy found pet hair and dander among a plethora of other things. We had no pets and both of us worked full time…rarely home. We felt for sure it was a set up. Also he was pushypushypushy..only to be outdone by his overbearing supervisor. Who also, it just so happens, had to come and get the guy who was demo’ing.
Why–in the name of all that is chocolate–do people buy these clunky, hard to manage vacuums these days..when there are so many wonderfully affordable & fantastic performance kinds on the market??
EVEN IF you replace your vacuum every 5 years, by the time you celebrate your 50th anniversary–you MIGHT have spent $1000 on vacuums.
*sigh*
Sorry for your 3 hour ordeal– It’s sad when people take advantage of other people who try to be nice, try to be understanding and kind.
My visiting teacher had a Kirby-selling sister who needed to get rid of someone’s returned older model. So we bought it for $50. I felt it worked slightly better than our $30 Wal-mart one, but it was definitely not worth $2000, which is what the sales pitch starts at.
Comment #52 by DayJanuary 21st, 2007 at 10:24 pmThe demonstrator said the blowing mechanism is so powerful, people use it as a leaf blower. I think we would have been lucky to inflate pre-stretched balloons with it.
My sister and her husband had a KV saleswoman barge in to demonstrate, and after 3 hours of high pressure they decided to buy it (reminding us of the time they walked through a market in Mexico and came back laden with ugly, heavy rocks they didn’t want to purchase but were somehow manipulated into buying. They’re that type of people.) The demonstrator took their old vacuum as part of their “recycling program.” After a few days of the Kirby, my sister wanted her old vacuum back, as per Kirby’s agreement. They were unable to locate it. So she was suspiciously forced to keep her overpriced Kirby.
I too work for kirby and I must say that it is a fantastic company to work for with great opportunities. Kirby has been around for 93 years and the company that I work for has been around for soon to be 35 years.
And too, I must personally appologize for the inconvinence that associates have caused in each of your homes. I truely understand your being irritable. I am a canvasser but I use a more direct approach and each homeowner knows that we are sales people and we will ask you the homeowner to think about purchasing a kirby whether it be today or for your next piece of equiptment. Everything should be done in decent and in order.
I can not speak on behalf of other offices, but I will definitely pass this on to my office. It is your honest comments that help us to get better individually and as a whole KIRBY.
Once again I appologize on behalf of KIRBY!!!
Comment #53 by AngelFebruary 1st, 2007 at 4:53 amdon’t you buy from people who lie to you everyday… when was the last time you bought something that you saw from a commercial. Were you able to see how well the item worked before purchasing it. At least with the kirby you get a chance to see how it works before you purchase. I don’t like pushy sales people either, but seeing the demonstration in my home gave me the opportunity to see what Kirby can do in my home. And I love a clean home…which reminds me anybody want a P.C. I have one that does not work. To be honest it would not be fair to give it away. And you know it only came with a two year warranty. Anyway, I can’t say they lied, but they did omit information to get in. While I am not 100% happy on how they got in, I am 100% happy about owning a kirby. It is hands down the best vacuum cleaner on the market. I do know that if anything happens to my kirby I’ll just use my warranty.
Comment #54 by SamanthaFebruary 1st, 2007 at 11:10 amI used to be a Kirby salesman, but like many others, that was short-lived. I Couldn’t handle being as aggressive as they wanted me to be. I also couldn’t handle the ridiculous hours they wanted me to work (9am-midnight Monday through Saturday, Sunday highly suggested), when they told me it was a 9-5 job.
Comment #55 by MikeFebruary 23rd, 2007 at 3:17 amAnyways, I absolutely want a Kirby. I don’t feel that any vacuum cleaner compares. Also, I’m no expert, but I think the reason that pad after pad can be pulled after your vacuum cleaner went over the same spot, is that only so much dirt can pile up on that pad before it starts losing airflow (not allowing more dirt to be pulled in).
And by the way, Kirbys can be found on ebay (brand new, and demo models in great condition) for $500 and under.
I didn’t get to read through the whole post, but as a Kirby salesman, I feel I must apologize for the experience you had with your Kirby salesperson. The Kirby company hates high pressure sales and I’m sure any high pressure salesman you encountered didn’t stay the company very long. The Kirby product itself has patents on it that make it the best vacuum in the world. It has a patent on its 2 fan system, 1 for sucking up the dirt & 1 for cooling off the motor. This allows the Kirby to create a seal to the carpet and lift up the carpet and carpet pad, sucking up all that dirt that is deep down in the carpet. All other vacuums in the world have 1 fan and they all drop down on top of the carpet, because if they tried to seal to the carpet to get all the dirt deep down, they would blow the motor up because there is no way to exhaust and cool off the motor, except on the under side of the brushhead. It also has a patent on it’s funnel design vacuum powerhead. All other vacuums, including Dysons, have one little hole on the bottom used for sucking up the dirt. Next time you’re at Walmart, Taget, Cosco, etc. go to the vacuum aisle and look under the brushheads of all the vacuums, they’re all going to have that one little hole on one side of brushhead. After doing comparasions against all other vacuums, including Dysons, Orecks, Rainbows, Bissels, etc., I’ve come to believe in the Kirby product and it’s results. Kirby’s are only sold through in-home vacuum demonstrations, because the Kirby Company does no advertising whatsoever, just word of mouth. All the Kirby’s sold on the internet, don’t come with the 3 year limited warranty, Factory Rebuild Plan, or Fire Plan. Those sales are unauthorized by the Kirby company, and if you try to use any of the warranties that come with a Kirby bought through an in-home demonstration they won’t honor it. As far as lasting a lifetime, any product will last if you take care of it. If you don’t take care of it, it’s going to break down sooner. However, this is just my opinion, so take it for what you will.
Comment #56 by NickMarch 4th, 2007 at 6:03 pm…if a salsman comes to your door say you have hardwood floors..stop em in their tracks..
Comment #57 by JuJuJune 6th, 2007 at 11:59 pmHey Wiz sorry to say, but its all your fault so why are you complaining, you said you went through it before, it took forever, pushy salesman blah, blah, and then you do it again, if you weren’t so lazy and just cleaned your own stairs and carpet in the first place your would never put yourself in that predicament, now would you. The reason the Kirby didn’t pick up all the baking at first is because your dyson has a beater bar which actually grinded the baking soda deeper and deeper into the carpet, we go over the baking soda with your vacuum 50 times before the Kirby gets a shot so your vacuum missed all, at least the kirby picked it up the second and third times. You can clean your filter all you want but if your dyson doesn’t have enough suction power to get the dirt to the filter Iguess it doesn’t matter, huh. For hardwood floors you just dont the belt to off, takes 1 second, very easy, the dyson weighs the same as a Kirby and the Kirby is American made, the Dyson is not, oh I almost forgot Dyson fans the best news yet Dyson’s have been recently discovered to destroy carpets by its stiff beater bar and brush and causes excess fuzzing of the carpet, so anyone who uses a dyson to vacuum with on your carpet, tour carpet manufacturer will not stand behind the warranty, ouch. So the Dyson cost you $500 plus new carpet in the house $2,000 - $4,000, plus your time, you just bought several Kirbys and don’t actually have one doesn’t that suck. You people if you didn’t like or enjoy what you are seeing you would’ve kicked them out, no you can not get fined for aggrssive sales tactics(hah) and no you can not get arrested for doing your job, where do you pull this info from, I got a good idea, your ass. Heather O. consumer reports rates best buys not best sellers dee-de-dee, and that are not experts in any field, one week toasters next week t.v’s and all the say is Kirby is just an upright nothing about the hand portable, the air compressor, the canister, the attachments, the shampooer, the lifetime warranty, NASA, N-Tech. They are rated on the next page as #1 in performance, reliability, maintenance, and repairs. It is made out of metal so it lasts a long time unlike yuor cheap disposable platic vac. Mike you are weak have no drive, only the strong survive, the cream will rise to the top, you can stolen, used kirbys on e-bay, but then you could get in trouble to as an accomplice, oh yah hows McDonalds doin for Mike, I have been with Kirby a year now, selling the best product in the world, a very honest and reputable company trying to get everyone a Kirby clean home, do you honestly think if there was something as good as a Kirby but costed less we would still be here 93 YEARS LATER, no! There is room for advancement, vacations, prizes, financial independence, did I forget to mention that I made $2600 last WEEK!! HOLLA BACK
Comment #58 by Dave H.June 18th, 2007 at 5:49 pmwow… all over a vaccum. I want one with the neat bowling ball cleaner attachment
Comment #59 by ashleyJune 18th, 2007 at 7:01 pm(for those of you with out a sense of humor- like the Kirby peeps, I’m kidding.)
Dave-
Your comment makes me think Kirby salesmen are jerks. Even online.
Comment #60 by Heather O.June 18th, 2007 at 8:04 pmHeather,
You’re right on target. Dave’s rudeness speaks for itself, as did Tiffany’s earlier admission to the effect that she thinks that lying is O.K. when it’s done in the name of selling a good but vastly overpriced vacuum cleaner.
Slightly less than 20 years ago, while I was still living in my hometown in southwest Missouri, I was suckered into training to be a Kirby sales person by an ad which set the tone for the entire experience by misleadingly saying that the job involved “cleaning carpets” and by conveniently neglecting to mention that it was a sales job in which actually cleaning people’s carpets was secondary at best. I should have walked out the door and never come back, the minute I realized that I’d been deceived by the people who had placed the help wanted ad, but I needed a job badly at the time. So I went through the training, and I even sold one vacuum cleaner to my mother.
However, I eventually concluded, on the basis of subsequent events which occurred during the training process, that Kirby’s normal sales strategy was to engage in rude, obnoxious, ethically abhorrent behavior on a regular basis. I quit the job after my training supervisor tried to intimidate me into adopting Kirby’s loathsome sales tactics.
For more details, visit my blog and read the post which can be found on the following page:
http://markpettigrew.blogspot.com/2007/08/sales-ethics-and-american-dream.html
Be sure to check out the links at the end of that article. In particular, check out the link leading to a Consumer Reports web page containing the testimonies of numerous people who went through hell after they made the mistake of inviting Kirby’s sales people into their homes.
Comment #61 by MarkAugust 20th, 2007 at 9:21 pmI received a phone call about a week ago from a person saying she was with a carpet cleaning business and my sister referred them to me to have a complimentary
carpet and or apholstery cleaning with absolutely no obligation to me - when would I like to have my carpets and apholstery cleaned? They would like to come out and
do this free service within the next few days as it is a special promotion they are running.. I scheduled the appointment and the carpet cleaner came to my house (15
minutes late) and asked me for my vacuum cleaner (which is central vac) - he proceeded to vacuum my family room (which he said he needed to do before he shampooed
the carpet and when he did a half &*@%# job he pulls out what I find out for the first time since he arrived to be his introductory sales pitch for the kirby vacuum
and proceeds to vacuum again with his vacuum (yes getting up “deep down” dirt) which I must admit I was very surprised at!! He then proceeded to use at least 100 of
those white pads to show all the dirt that was in my house (carpets, apholstry, curtains, tile floor even my bedding (which he used a black pad for) you name it he
found the dirt! Now mind you, we are very very clean and pride ourselves on a clean house so was pretty surprised at what dirt he found (staged somehow)?? Who
knows! All I do know is that for a house that is only 3 years old and for just about everyone that enters our house takes their shoes off at the door he found alot
of dirt! One question that I continually had was why is he still picking up dirt after going over the same area of carpet time and time and time again?? Staged??
again -who knows! The sales man got to my house at 3:45 and did not leave until after 8:00 that night! When my husband came home from work at 5:30 he went thru the
same sales pitch that he just went thru with me. My husband being a little more to the point than I just stopped him in his tracks and said look buddy we had know
idea you were going to be a vacuum salesman we thought this was a referral based carpet cleaning business we can not afford to but a $1,200 vacuum right now
(especially after spending $1,400 on a central vac system only 3 years ago). He was I have to say a very good salesman and new all the lines.. Do you want your
family to live with this dirt?? We have a payment plan that can be accomidating to you (on the phone with his manager two times) we heard part of the conversation
“go after the wife but he is the one that vacuums”.. I have to say I hate sales people - especially when they are underhanded and yes have to lie to get into
someones home. Too bad if when you are honest with them during that initial phone call they turn you down - look at all the time that I, my family and this poor
sales person wasted that night?? Over 4 hours!! I felt so bad for him that I offered him dinner and he stayed a while longer to watch some of the red sox game with
us.. All the while bringing up the greatness of kirby! Meanwhile I was actually very nervous about the thing on my carpet - pulling up the fibers of the carpet and
pad? Do you think that is going to prolong the carpet life or start to where it down?? I see buckling big time down the line.. The way he was vacuuming my
sectional (which is only a year old) he was ramming the the thing back and forth to try and get as much fibers up as possible to show what the “kirby” could do, I
was again nervous that my brand new sectional was going to start to show premature wear!!! So I am with the majoriry of you - I was initially impressed with what
the kirby could supposedly do but was not impressed by the underhanded way they have to try and sell their vacuums or the heavy sales pitch. I did fill in the 25
referrals that they asked me to give them (in order to be entered into a drawing for a $1,000 food store gift certificate (which of course I never received a call on
winning - surprise - surprise), but I e-mailed or called everyone to forewarn them of the “free carpeting cleaning service that they were going to receive”!! So
after all this a lesson should be had - just say no (nothing is ever free)!! And … Beware of the kirby - it may get you next!!
Comment #62 by lynneOctober 16th, 2007 at 3:39 pm[…] In honor of the thread that won’t die, I offer the following: […]
Pingback #63 by Mormon Mommy Wars » Kirby vs. Dyson, Maggie vs. MaggieOctober 19th, 2007 at 12:29 pmOooh! They were at my house two nights ago! I was a —tch… and it worked. I said, “Oh NO… I am absolutely NOT INTERESTED.” The young man said, “but… but… I’m not selling anything, I’m cleaning…” I said, “You are absolutely not cleaning!” and shut the door.
It’s the only way to stop the madness!
Comment #64 by LaurieOctober 19th, 2007 at 3:14 pmYou go, Laurie.
Comment #65 by The WizOctober 19th, 2007 at 3:37 pmI have had them clean my carpets twice (the carpet WAS new) and now the carpets are ruined and stain SO easily! I am a clean freak (notice it isn’t in capital letters) and love Love LOVE vacuuming my carpets. I just don’t want to vacuum and get a workout at the same time (flipping things are heavy). I like my vacuum (Eureka) but have been researching a new one….bring on the DYSON!!!
Comment #66 by LeiGulOctober 19th, 2007 at 4:54 pmHoly cow, I’ve never even had a Kirby salesperson knock on my door and the posts by Kirby people on this thread alone is enough to keep me from ever letting one into my home!!!
Comment #67 by ColleenOctober 19th, 2007 at 6:45 pm::Being grateful that I live in a gated community::
Comment #68 by MelissaOctober 20th, 2007 at 7:28 pmThe only time I had carpet cleaning sales people on my door was when we were in Oregon. At the time we only had carpet in one room. The kid even peeked his head in to see if I was telling the truth..
If you ever buy anything besides a Kirby you are all wasting your money.
Comment #69 by kirbyOctober 29th, 2007 at 3:13 pmI used to work at kirby… For the entirety of one day that is. To be quite honest I love the kirby. I wish I had a kirby and other than the one demo vacuum I did I’ve never vacuumed in my life.
The Kirby works well, much better than cheap vacuums but in all honesty probably not much better than the good ones. What makes the kirby special is that if properly maintained (you have to clean it) it will last forever. Then on the off chance that something does break, you can easily dismantle it and replace the part.. (Toyota trucks, Filson boots, HP calculators, and Kirby vacuums) When I think quality this is what I think of.
Regarding the sale of them though, I agree completely… Never let them in your house, it’s not worth it. If you want one, just buy it.. If not, tell them no thanks and shut the door. High pressure sales suck. Incidentally, don’t pay more than $1000. When I worked for the company about 4 years ago the vacuums cost them 600 dollars and they tried to sell them for 1400. These days it’s probably closer to 800 and 1800.
In truth though I would just buy a used one off of ebay because that’s the beauty of kirby, they never truly die.
Comment #70 by MattNovember 17th, 2007 at 4:48 amI have started cleaning homes lately. I got one of my clients to hang up her kirby & drive 70 miles one way to buy a dyson.
Comment #71 by HRHNovember 17th, 2007 at 7:39 amI should get commission from dyson or something.
Now at least my arms will be the same size because my right arm won’t be working harder (by using the kirby).
Wow. You blogged this over a year ago and people (like myself) are STILL responding! I had a Kirby demonstration last night. Fortunately, it wasn’t too bad - I got them out after just over an hour, the guy vacuumed my entire stairs and bed, and the worst thing that happened was the baking soda test. I definitely would not have let them shampoo anything since my carpet/house is brand new! I’m scared that it would have ruined the Stainmaster coating.
Now that I think about it, I’d better go over that baking soda area with the hose to make sure it’s all out. By the way, I also have a Dyson. It is the $500 Absolute Animal, but it is a new house present from my brother and I think it will do just fine!
Overall, I don’t regret having the demo. At least now I know that I NEVER need that demo EVER again =)
Comment #72 by Paolo DLRNovember 29th, 2007 at 6:43 amKirby is an established company that has been producing long lasting products for the past 93 years. We would not have lasted this long if it had not been for the performance our products deliver. As far as the rude sales people, I do apologize to every person who was insulted or bothered by a Kirby Sales person. But if you think about it, our society as a whole thrives on the negative. The first 10 minutes of every news broadcast is filled with death and saddness. As pertaining to Kirby, many people who have plesant experience have no desire to write nice things on websites like this one. Many good deeds go unnoticed. Recently a Kirby salesman was on the news for donating a kidney to a dying man. But many did not hear of the story. Kirby is a good company. The product is a good product. And for all those who have recieved a poor experience, I say sorry that you were treated unfairly. However, the product itself is remarkable. Vacuums are shown to clean above the surface, and always advertised to clean above the surface, something a simple broom could do, the Kirby deep cleans carpets, upholstery, and mattresses. In reply to the earlier post of the baking soda still in the carpet, the dirt meters are surrounded by plastic and glass. When the dirt fills the top of the dirt filter, the air stops moving. When air does not move, there is no suction taking place. For that reason, the filter continuously needs to be replaced. With the platic dirt meter, only 30-40% of actual suction is shown and suction will be lost. The filter bag itself however will not lose suction as it is surrouned by pores and air is constantly able to be moved around. Once again, for those with bad Kirby experience, I’m sorry. I hate these poor salesmen more than you the consumers do. They hurt the company and make our product look inferior. Please do not judge a company like Kirby for the actions of those lacking common sense and decency.
Comment #73 by AmolDecember 17th, 2007 at 8:45 amWe’re in the market for a new vacuum, and I thought of this thread. I found a site called http://www.vacorama.com. It’s an online vacuum cleaner store that gives their opinions of the best vacuum cleaners based on their reliability. They say that the major vacuum cleaners at the big box stores are all engineered for “planned obsolescence” nowadays. In other words, they make the vacuum so it will break after 5 or so years on purpose, so you have to go out and spend more on a new machine.
But there are still good commercial machines, and the site gives some reviews. I think we’ll be getting a Carpet Pro–15 lbs, the important parts are metal (less likely to break), and if you suck up a coin, it won’t break the motor. $199, available at our local vacuum repair shop.
Comment #74 by Sara RDecember 18th, 2007 at 2:08 pmI just started to work for Kirby. And i love it so far. I just wanted to see if anyone else has any tips.
Comment #75 by BelindaFebruary 4th, 2008 at 4:06 pmi had a kirby salesman come by the house 3 or 4 years ago, and personally I wasn’t interested, but my husband knew the person that ran the westcoasts husband someone Hawkins, and another higher up in kirby, someone iorio so he let the guy in. the guy did an awsome demo. very impressive with all the goodies. he could flip from one thing to the next. very polite (hmm.. he was trying to win a trip too, he needed one more sale). soooooooo, we sadly ended up buying the kirby at a “discount”. we traded in my brother in laws burned up kirby, and he gave us every goodie that came with the monster, even a sander. so, when it came down to vacuuming with no rep to help or show me how, it’s like rocket science. i have to have my husband put the belt on. fliping between drive and neutral is rediculous when you just need to move the vacuum. it comes with lots of tools.. if you can figure out how to get them on and use them. it didn’t come with a manuel to even show how to work half of the stuff. ARGH!!!! I HATE THE KIRBY. anything and everything about it. if it wasn’t so flipping much i’d get rid of it. Sooo for the last 3-4 years… i used my hoover windtunnel, (which i had before the kirby too) over the kirby any time. sorry kirby… thumbs down from this user. but i will give the rep that came by a big time thumbs up.
oh.. my friends mom has a kirby and she doesn’t like it either.
Comment #76 by jenFebruary 13th, 2008 at 10:17 amWow, this really is the post that would never die. I’m going to post because I just can’t NOT do it.
I have read all of the comments, and I have to add this:
To those who work/have worked for Kirby and value the product, but are asking us not to judge it based on how the sales people act…Why in the world would we want to support that kind of behavior even if the vacuums did work great?! Then the company would think that those types of sales tactics are acceptable. Which they probably already do, seeing as how they STILL use them.
It’s like a boycot, you see. I will NEVER buy a kirby becuase of how they treat potential customers, I don’t care if the thing can vacuum by itself and dust and mop too. I will not support such bad business tactics. To bad for Kirby, if they are good vacuums (which I have to say, I was not impressed by the demo I had done in my home: the place where the guy vacuumed looks worn out, fuzzy and ugly now) because those tactics are just going to drive business away. Like the previos poster said–bad news travels fast. People who have a bad experience tell WAY more people about it than when they have a good experience–So if Kirbys really are that great, you’d think the company would realize that they need to start making the demonstrations a good experience…at least that way they won’t get negative advertising! Well, hope this teaches some of those “very detirmined” sales people a lesson! That’s just bad business.
By the Way–I heart my Dyson. We call it the “super hero vacuum cleaner.” I leave it out of the closet sometimes, just becuase I think it looks so dern cool, and I’m so proud of it too.
Comment #77 by mellocelloFebruary 13th, 2008 at 12:05 pmI don’t know what you people are talking about… you guys don’t know whats good as far as vacuum cleaners go, even if it hit you in the face. Despite the long demo’s, the Kirby Vacuum is the best product on the planet. Dyson doesn’t work, even if your life depended on it. Why would anybody spend $300-$600 for a piece of plastic that doesn’t even work. I love my Kirby and wouldn’t have it any other way. It’s made out of Aluminum and last for ever. With the Dyson, you have to keep replacing those things every 6 months. One more thing… you can’t even get all the butt cheese (dead skin and body ash…not to mention all the dust mites) out of your mattress. Dyson is a piece of crap. KIRBY RULES!!!!
Comment #78 by Jake WaldropMarch 6th, 2008 at 3:49 pmI am a former employee of the Kirby company, or as it was called in Calumet City, Illinois…DDC Services. I will give you the real low down on how this company and many branches of it who go buy clever alias try to scam people out of their money. I answered an ad in a newspaper about working for a company who was looking to fill management positions but entry level paid $1600 a month. This was the worst mistake of my life. Never answer an ad that doesn’t list the name of the company or address or the name of anyone who works there. They didn’t even tell us exactly what we would be doing until we showed up for orientation. And don’t think you’re special when they hire you on the spot, the turnover rate is so high they are constantly recruiting new groups of about 25 people, who quickly dwindle in number as the days go by. Just check your local newspaper. They are always hiring with the same or slightly altered ad. They also have several different alias. They Kirby I worked for was called DDC Services in Calumet City, Illinois.
First of all you are expected to perform 15 demos on poor unsuspecting people who have been led to believe they are getting a free carpet cleaning. Also you are supposed to get at least 15 “leads” from each house you visit. These leads are the names and numbers of people you know who we take and try to scam into buying a machine. You also work 6 days a week for diddly squat if you don’t con enough people into actually buying this $2000 crappy machine. You have to lug it around with you everywhere and it weighs a ton! At the office where I worked, we drove our own vehicles to already scheduled appointments so it wasn’t really door to door. Anyway, I quit after working for them for about a week. My back and knees were beginning to ache from carrying the huge machine back and forth to my car. I hate intruding on people and trying to pressure them into buying something that is not worth it. Also the people in our office smoked constantly even though it’s illegal to smoke in public buildings in Illinois. I am pissed off that I didn’t get paid for that week that I worked for them because I didn’t trick anyone into wasting money on one of those hunks of junk. Honestly, i’m glad I didn’t rope any of the people into doing that. I can just take it as a lesson learned to never answer an ad like that again and also be thankful that I didn’t waste any more of my time, or gas money to that horrible company. Being that I actually have a degree in interior design, I should have ran once I saw how shabby the building was. If you’re wondering why I have a college degree and ended up working for them, the awesome furniture company I used to work for went out of business in late January. Jobs were scarce and like I said, I answered a misleading print ad.
I should have listened to my dad when he said that any company that has no education or experience requirements but puts how much money you’ll make in bold print is nothing but BAD NEWS! If a company is so reputable and great then why hide your identity????
You don’t have any benefits, job security or growth potential with this company. You are just used as a pawn to peddle their wares! The “management positions” don’t really exist. It’s an incentive to try deperately to hang on to workers who generally quit after the first week. I wish I was like the other people who quit on the first day. It would have saved a lot of time and money on my part. Oh, and when you do walk in to quit, all of the supervisors who were so nice in the beginning all of a sudden turn on you like a rabid dog and try to get you to stay. I mean I could have cut the tension with a knife. Even the owner seemed angry that I was leaving. Then their little toady tried to remind me that I was walking away from $1000 by quitting. I told him the money doesn’t matter if you’re doing a job you hate. And believe me, you’ll hate that job!
The people who should really be pittied and looked down upon are the ones who still work for Kirby…they have been successfully brainwashed and robbed of all moral standing.
As you slam your door in the face of the next Kirby salesman who comes knocking, say a little prayer for them
Comment #79 by Katrina GoreMarch 10th, 2008 at 7:51 pmFirst of all,I have had a Kirby vacuum in my home for over 18 years. If I didnt have a Kirby, I wouldnt have carpet. My mom has one, my grandma, my aunts and both of my sisters and we all swear by our Kirbys.
Comment #80 by paula SMarch 13th, 2008 at 11:07 amNow, if you look in the paper for a job, alot of the ads do not put names and addresses in their ads. Wow, sounds like you and your dad have problems keeping a job,he thinks he is an expert at looking for “scam” ads. And for the turn over in the Kirby business as in any sales business, usually the lazy, unmotivated and weak people who dont want to work anyway quit. And good thing, because in sales, management only want the strong to survive anyway! How could you be a good salesperson if you believed everybody’s lies? You think you wasted your time doing this? Try again! I feel bad for the person who trained you to use the Kirby! What a waste of their time! You sound awfully bitter, maybe the reason you have a degree and still nobody wants to hire you is you and your attitude. Sounds like maybe you need a check up from the neck up.You said your awesome furniture company went out of business, well ever heard of Warren Buffet? You know one of the top 3 richest man in the world? Well do some homework and learn he owns Kirby and the company hasnt had a lay off or down size since its been open since 1914. Dont look down upon and pity Kirby vacuum sales people, they go on paid vacations to exotic and beautiful places, drive expensive vehicles, live in beautiful houses all the while doing what they love and teaching others how to take advantage of the opportunity they have had. The Kirby vacuum sells itself, if you know how to use it properly. Unfortunately most of the people whom have complaints cant afford a Kirby. And the BITTER dealers/salespeople cant sell one. Dont knock the good salesman with a good product. So, save your prayers for the people like you and your dad and all the people who you didnt “swindle”into buying a Kirby, because they chose to live in filth!
Paula S,
Comment #81 by MichaelaMarch 27th, 2008 at 9:34 amWow! You seem a bit bitter on a vacuum. who are you to say that the ppl complaining are those who cannot afford kirbys? Maybe 18 yrs ago it sold for $500 but they sell for $2500 in my area. That’s an awfuk ridiculous price for a vacuum. I know someone who works for kirby (or what some other name put on the bldg.) and he himself told me all the crap that kirby salesmen say. i read the employee contract he showed me and it sure didn’t sound so ritzy as you make it out to be. Just cause someone quits working for kirby doesn’t mean that they are lazy, etc. But maybe it because they have morals and they don’t want to work 6-7 days a week for 10-12 hrs a day. You are probably a kirby salesperson or owns one or know someone who works there or you just want ppl to think that you’re above everyone cause you could “afford” a kirby. Maybe you should do some more research as well on Warren Buffet. I nread his bio and his inventing the kirby is not what’s on top of his list of accomplishments. He has many others and took a lot of reading to even mention the kirby. Please, before going off on ppl for disliking kirby, knopw what you’re talking about. Oh yeah, and most ads that say one thing and do another are scams for the most part, if not dishonest for the most part. Maybe you’re morales are different from most ppl. have a nice day anyway.
Ok, I bought a Kirby Classic from 1970(the one with the sani emptor) and it works great. It was from ebay. So of course the “Kirby Man” comes to my door and wants to do a demo. I knew the history of the company so I let him in because My Classic is in tip top shape. New belt, brushroll and a bag cleaning on it along with a basic tune up a couple months before. I knew mine would clean circles around the one he brought. And ya know what? It did my Kirby cleaned 10 times better than his and he was dumb founded. He mentioned the “tech drive” on his vacuum and I told him it just makes the vacuum more heavy. He sorta just started packing up his stuff and left without saying another word. I closed the door and started laughing. You want a good vacuum buy a kirby but DONT buy one from Kirby. Go on ebay and buy one of the older ones WITHOUT the tech drive. The vacuum will be alot lighter. Hope I helped!
Comment #82 by JimMarch 29th, 2008 at 10:34 pmAs touchy as this subject has become - I just have to shout my joy!
Comment #83 by HRHApril 4th, 2008 at 8:42 pmI just bought my Dyson & I clean houses for extra cash. I take my dyson to some of my clients’ homes who own less than mediocre vacuums & love the way it works.
I have a client that told me she HATES her kirby (and she said “hates” like that) and was thrilled when she used her Dyson for the first time.
I have another client that has a kirby & I really do NOT like using it. Now that I have my Dyson, I take that with me. The kirby is heavy. The hose doesn’t even reach to the top of her stairs so I have to balance the vacuum and hope it doesn’t fall on me. It’s so time consuming having to switch the front of the vacuum out when I want to switch to the hose. I agree that it has great suction power.
But so does Dyson & it’s WAY more user friendly. I’m just so happy I have one now! YAY!
Wow Paula S.! Sounds like your whole family is dumb enough to be swindled into buying a Kirby. If I didn’t have my new job now, I would have gladly came and sold to you guys. And my dad, (by the way do you even know yours?)has had his job for about 20 years now. Thanks for your concern. Maybe you are old and bitter or jealous because I actually have a degree and you don’t. Get over it sweetie. Thanks to my dilegence at finding a job on Career Builder in my own field instead of believing a news ad full of lies, I am quite happy where I am. Maybe YOU should work for Kirby since you love them so much. But wait, you probably already do since you are so passionate about a vacuum!! Get a life. Are you mad that I exposed them for who they are? Since when do great companies hide their names?…And whoever brainwashed you into believing what a lush and lavish lifestyle that Kirby salesmen live was selling you a pipe dream. I saw it for myself. But by all means, stay gullible sweetie. You and people like you are what keeps them in business. And for your information, people who do not own Kirbys don’t live in filth. You can get the same effect if you invest in a good vacuum cleaner and use it regularly.
Comment #84 by Katrina GoreApril 4th, 2008 at 9:52 pm- Kudos to whoever trained you! They molded your little play-doh mind quite nicely. I agree with you that the strong always survive. But the SMART never stay at Kirby.
Well, I just bought a kirby after being sickened and shocked by the demo on my couches. My cats are shedding right now…you can only imagine the hair and dandar. I have terrible allergies and upper respitory issues. I hope it helps. I am spending all of my state tax return on this puppy. I really hope that it lasts for 35 years. I dont vaccum that often…that must help!! LOL The demonstrator was sweet and even killed a giant spicer that crawled out from my couch. You should have seen the destruction that spider suffered. WOW!! Vaccumed everything tonight. Feeling clean now. Maybe it is psycho sematic…I know I paid too much. BUT, I didn’t buy the shampooer and they knocked a couple hundred off the price. I probably should have bartered a little longer. Oh well…I had things to do. I’ll get back to you all about what I think in awhile. So far, so good.
Comment #85 by HeatherApril 9th, 2008 at 10:42 pmThis is my first time on your sight and I stumbled across this post and I just wanted to say:
I LOVE MY KIRBY!!
My mother-in-law had a Kirby, both my husbands grandmothers had Kirbys, and they loved them. My husband (unknowingly) went to a recruitment seminar for Kirby Salesman a couple years ago. He was disgusted, he is an engineer and has said many times that the Kirby is one of the few things you can buy now days that still shows quality American engineering and manufacturing, it is refreshing in a day and age where everything comes from Wal-Mart and China to find something of quality.
I would like to add to my declaration:
I HATE KIRBY SALESMAN!!
After leaving the seminar (he left early) he said it is a shame that such a fine machine has such a poor sales structure and marketing plan. I will admit they are expensive but you can knock them down as low as $900, they start a $2000 or $3000 because the sales(wo)man get a larger commission. I can understand not financing, we never would have bought one had we had to finance, financing a vacuum is laughable. It is sad that something of such quality (so what if its heavy?) has such a poor marketing plan: network marketing, (one of the worst marketing plans out there in my opinion) and a mediocre vacuum (i.e. Dyson) has such a amazing marketing plan. Kirby could definitely learn from Dyson, dump the salesman and may be put a few vacuums in those “discount stores”
Comment #86 by GinaApril 13th, 2008 at 3:17 pmI love all the good things being said about the Kirby vacuum. Fortunately, every Kirby distributorship is owned and operated by an independent person. Everyone knows, not all people are bad people. And, not all Kirby distributors run their organizations their same. The bottom line is every person can make an educated decision for themselves either once they see the Kirby or use the Kirby. So, Im not going to waste time defending the Kirby salesman “tactics”. The product should speak for itself. I certainly am not going to argue or defend my opinion to an immature ignorant person!
Comment #87 by paula SApril 16th, 2008 at 12:02 pmI LOVE MY DYSON!
Sorry, just had to add that….
Comment #88 by Heather O.April 16th, 2008 at 12:10 pmEven though I am an Immature ignorant person
Comment #89 by paula. SApril 18th, 2008 at 3:48 amYeah about comment #89. Notice there is no period after my name in this comment. Thats because someone is now imitating me. As if I am going to call myself immature and ignorant. JUST WANT EVERYONE TO KNOW THIS BLOG IS NOT REAL!!! THIS IS REALLY JUST AN ADVERTISEMENT FOR DYSON! ON OCTOBER 3RD ONE PERSON WROTE EVERY SINGLE BLOG ENTRY! I WASTED ALOT OF TIME ON THIS BLOG READING IT UNTIL I REALIZED IT IS A WAY FOR THEM TO GET YOUR EMAIL ADDRESS TO SEND YOU CONSTANT EMAILS AND ADS. DONT WASTE YOUR TIME! IF YOU REALLY WANT TO COMPLAIN ABOUT KIRBY, GO TO KIRBY.COM.
Comment #90 by paula SApril 23rd, 2008 at 12:32 pmThat’s the strangest thing I’ve ever heard. I assure you I exist. This blog exists. It doesn’t even exist to advertise Dyson, although I do love mine, and hate Kirby. I don’t send emails out to commenters, unless it’s to respond to their specific comment.
Comment #91 by The WizApril 23rd, 2008 at 12:39 pmWhoa. Hey Wizzers, do ya think we should close this thread? I mean, if we were real, do you think we would do that? I mean, if I were real, and could think for myself?
I guess we have to stop selling our readership to ad agencies- our secret it out! Dang. Now I guess David has to go get a real job.
Comment #92 by Tracy MApril 23rd, 2008 at 2:26 pmI don’t know, Tracy. This thread makes me laugh so hard. I mean, you know, as much as a computer can feel mirth.
I have thought about it, though. I’m just amazed at its inability to die out. I blogged this almost 2 years ago.
And Paula S, I would just like to state for everyone reading this, that yes, someone did use your name for #89. You are accurate in that statement. It was a different IP address and email.
Comment #93 by The WizApril 23rd, 2008 at 3:11 pmPaula S. may be my new best friend, because without her having uncovered the truth about MMW, I wouldn’t have belatedly discovered this thread or laughed so hard.
Frankly, I’m impressed by the family history skillz of so many Kirby fans. I’m sure I don’t know the brand of vacuum cleaner used by all MY great grandmothers!
Comment #94 by Ardis ParshallApril 23rd, 2008 at 4:19 pmWhen you say this thread ‘won’t die,’ you mean it. It’s like a zombie thread. Just when you think, surely it’s all over now, up it jumps and it starts its antics all over again.
Might as well chime in while we’re on the subject. Never used a Dyson, but I hate the Kirby. The thing makes me swear. Simple turn of a nob, my @$$! Putting up drywall is simpler.
Comment #95 by JamiApril 23rd, 2008 at 5:28 pmWow. You people, consumer and sales people alike, are psycho. This, all over vacuums for pete’s sake.
Comment #96 by KimberlyMay 9th, 2008 at 10:24 amNever used a Kirby. We had a dirt devil that almost seemed to reverse itself and blow dirt out of the bag. Even with a new bag. So it went in the trash. I heard good things about the Dyson DC17 Animal and bought one. Took all kinds of stuff out of the carpet and added new life into it. I’m definitely happy.
Comment #97 by Tee-LeeMay 13th, 2008 at 12:52 pmKirby is by far the best vacumn in the market. Its well worth the price and no other vacumn comes close to comparing to it. Go Kirby!!! Its not just a machine, its God!
Comment #98 by jeffMay 21st, 2008 at 6:47 amOne more thing. The Dyson is garbage and is nothing like the Kirby and never will be!
Comment #99 by JeffMay 21st, 2008 at 6:50 amWow. I’m going to let your words stand as a testiment Jeff, although I did delete your double posts. I hope you love your vacumn (sic).
Comment #100 by Tracy MMay 21st, 2008 at 7:29 amI’m SO glad that we’ve established the nature of God. He’s not a man–He’s a vacuum! Thanks, Jeff, for revealing that truth. Explains a lot, actually.
Comment #101 by Heather O.May 21st, 2008 at 8:18 am“Adventures in Arizona still holds the lead but the crowd goes wild as Kirby turns up the heat and starts closing the gap…it’s a close race ladies and gentlemen…”
Comment #102 by ResearcherMay 21st, 2008 at 9:16 amWe rent an office building that butts up against a Kirby Vacuum office. Every day they yell and sings songs and chant…..and sometimes ring a bell. They are celebrating their sales. I guess for some reason it is not easy to sell a $400 vacuum for $2000. This is all taking place while we are trying to conduct business in a professional setting. Finally, we gave a complaint to the landlord. Two days later, the manager of the Kirby office came over and berated us infront of our customers. He stated that we would be more successful if we sang songs and rang bells ourselves. My impression of this organization is that they are a bunch of bullies and that they give the term salesman a bad name. After sharing an office building with them and observing how they conduct business, I would never purchase a Kirby regardless of quality or price. I don’t think that I would want one for free, because by using one I may encourage friends or family to look to them for their future vacuuming needs.
Comment #103 by DavidMay 22nd, 2008 at 1:19 pmI have one in my garage. If anyone wants it, it’s yours.
Comment #104 by Tracy MMay 22nd, 2008 at 1:44 pmJust found this endless blog and had to contribute.
Comment #105 by ChrisMay 25th, 2008 at 4:33 pmI had my second Kirby demo in four years today and have to say that the machine does a damn good job. I willingly let them in to show me the thing, tell ‘em I’m not going to buy, happily sit through the spiel, get the carpet cleaned and then show them the door.
Here in the UK they start out at £2000, that’s small used car money not a vacuum cleaner price tag. Todays demo did pull up a lot of dirt that I thought I’d got with my Dyson tho so I might be tempted into trying a used one for the £50 or so that they sell for on ebay, or I might just let ‘em back in in a couple more years and get it done for free again!
Hey Tiffany, by the looks of the 2 who were in my house for nearly 2.5 hours today, i’d say they might wanna look into some soap for themselves instead of trying to sell it to us pigs. Also, next time if they want to clean up their machine when they are done they might wanna bring along the stuff to do that themselves. It is not my responsibility to provide them windex and a rag to clean their machine and thats exactly what i told them. Amazing to me that they can pack all this junk into my house, yet not have anything to clean it once they are done. I’m not about to go into another room to grab cleaning supplies for them and leave 2 dirty looking strangers in my living room free to thieve whatever they can. It was hilarious though watching this girl read step by step her sales pitch off of a sheet. What a pro she was.
Comment #106 by BradJune 7th, 2008 at 2:05 pmI can symapthize with all of you! I just quit working for Kirby today i was one of those people getting into your houses and terrorizing you. Trust me, we don’t get paid and we don’t enjoy making people irritated and miserable. I worked 12 hour days for a month with the promise of making all kinds of money. You don’t make crap. I lost so much money. I quit because of that, and because the managers pressure us into pressuring YOU. I refused to pressure people and got reprimanded for it.
I understand all your complaints, really. Next time some poor kid comes in to do one of these demos, politely tell them to run while they can, because they’re getting scammed as much as you are. However, it is a great machine, but unless you’re made of money it’s hard to afford one.
Comment #107 by Corrinne from NHJune 9th, 2008 at 11:16 amWhich is better Recently there was a test to compare the two a Dyson DC14 Animal vs a kirby here our some of the results
1. Winner of the Test #1 Best Vacuum not to Clog - KIRBY VACUUM
The Kirby vacuum had almost twice the size of suction piping (see pictures in test #1). The Dyson tubing at its smallest point measures right at 1 3/8 inches, the Kirby tubing at its smallest point measured 2 1/4 inches nearly a inch larger.
2. The winner Test #2 The most Airflow and Vacuum Power is = KIRBY VACUUM
The Kirby had over 3 times the power and airflow as the Dyson when testing it with the airflow meter.
3. Winner of Test #3 – Most Power full of dirt = KIRBY VACUUM
Full of dirt on the dirt meter the Dyson pulled a 2.8 and the Kirby pulled a 5.9 with a bag full of dirt. The Kirby did loose power full of dirt (pulled a 7 with a empty bag) but was still almost twice as powerful full of dirt. The Dyson pulled a 2.8 empty and a 2.8 full so Dyson was right it did not loose any power as it filled with dirt.
4. Winner of Test #4 – Best Cleaner = KIRBY VACUUM
In our dirt test Kirby dominated. It pulled up almost double of the dirt that the Dyson did. The Dyson pulled up 40% of its dirt in this test and the Kirby pulled up 75% of its dirt in the same test.
5. Winner of Test #5 – Reliability = KIRBY VACUUM
The Dyson made of plastic and the Kirby made of metal. We have personally seen a 25 year average lifespan with a Kirby. We have to pack the Dysons with much more bubble than Kirbys when shipping to avoid breakage. According to “ a leading consumer products magazine” the Kirby ranked #1 in reliability and with the least amount of repairs needed. The ranked it based upon 134,000 reader responses and ranked it based upon a point system. The lower the points the more reliable. The Kirby was #1 with only 4 points while the average vacuum they tested got a 10.25 So the Kirby was not only #1 but much more reliable than the average vacuum tested.
6. Winner of Test #6 - Weight & Ease of Vacuuming = DYSON VACUUM
The Dyson was a little over 5 lbs lighter than the Kirby when we weighted them on our shipping scales. Ease of vacuum the Kirby was better but with on board tools and lower carrying weight the Dyson won this contest. When we tested how long it took to use the tools it took the Dyson 19 seconds and the Kirby 25 seconds when we tested it.
7. Winner of Test #7 – Tools and Accessories = KIRBY VACUUM
The Kirby won this contest because it had about 3 times the tools and accessories as the Dyson.
8. Winner of Test #8 – Filtration = KIRBY VACUUM
Test #8 was very close. They actually said they had the same filtration .1 of a micron. However the concern we had with the Dyson is it had 7 different seals (they were not very tight seals) that air and dirt could possibly leak out. Kirby had 2 seals but were very tight. When “a leading Consumer Products Magazine” tested emissions (filtration) they ranked them the same rating.
9. Test # 9 Marketing and Cool Factor = DYSON VACUUM
The Dyson dominated this test. IMHO Dyson is genius when it comes to marketing. I personally feel that Dyson did not create the best vacuum but they created a vacuum that would lead us to believe it was the best vacuum. Visually it seems to do a very good job and looks very cool.
10. Winner of Test #10 – Suction and Vacuum Seal = KIRBY VACUUM
The Kirby dominated the Suction test. The Dyson only had 1.5 lbs of pull before the seal was broken and the Kirby had 12 lbs of pull before the seal was broken. The air coming into the vacuum on the Dyson appeared to come from on top of the carpet. Where on the Kirby the air coming to the vacuum appeared to be coming from under the carpet. Also the Dyson had great suction on one side of the power nozzle and no suction on the other side while the Kirby had suction all the way across.
After reading this and many other test result I called for the salesmen for a demo and bought a kirby for about 1200
Comment #108 by DavidJune 9th, 2008 at 9:38 pmI am a 35 single male who can not clean for hell but I do know a quality when i see it . since I work in a lab I love fact and results you can see not just word of mouth.
Besides my girlfriend loves how clean it get my whole house.
What’s with Kirby lovers and bad punctuation?
This is my favorite thread ever.
Comment #109 by Heather O.June 10th, 2008 at 8:11 amWhat can I say, I am lost with out spell check and grammer check. First I am not a kirby lover but facts are facts.
Comment #110 by DavidJune 12th, 2008 at 8:53 amSecond its seems most people who do not like the Kirby can not addford it. This is not a reason to put it down, also were is your vacuum made ? china, india. Well the kirby is made right here in the USA. I am a person who will go out of his way to buy something made here. What can I say you cut me I bleed red, white and blue, also the custmer service is here so you do not have to talk to someone in some forigein country. It is sad that you have to revert to finding flaws in my grammer when you should be reshearching facts not just passing on your jeoulsy Look my sectary makes enough to afford one so next time there is a opening I send you a email but please base things on facts. like the fact I can not write for hell but I dont get paid for writing paid for research. One last thing yes there sells people or not the best but the machine is
Yeah, I hate there sells people to.
Comment #111 by JamiJune 12th, 2008 at 9:30 am*snerkle* Me too.
Comment #112 by Tracy MJune 12th, 2008 at 10:07 amHmmm, I love my Hoover! So there! LOL
Comment #113 by LeigulJune 12th, 2008 at 10:33 amI’ll enter the vacuum wars here. . . I researched everything (of course) and couldn’t decide from any reviews so I went down to our local hardware store and knowing that Consumer Reports recommended a certain Eureka but that many online reviews said that it was too heavy for short, slight people (which I am), I bought a lighter-weight Eureka. It’s my favorite vacuum ever of many, many vacuums that I’ve used, and - - get this - - it was $40. Eat your heart out, Kirby!
Comment #114 by ResearcherJune 12th, 2008 at 11:04 amWhy do people care so much about what kind of vacuums other people have? That’s just wierd.
I wish there was a way to get some of this “vacuum passion” directed to more useful causes. Like global warming. Or how to get kids to eat their veggies.
Comment #115 by mellocelloJune 12th, 2008 at 11:59 amGlobal warming is a farce.
Comment #116 by LeigulJune 12th, 2008 at 3:44 pmYES! Let’s turn this into a global warming debate, and ensure that this will be the LONGEST MMW THREAD EVER! Oh, I’m so excited! I’ll start:
I think Kirby vacuums are largely responsible for the rise in global temperatures, as the energy required to make their bullet proof steel cases FAR exceeds their benefit of sucking up the dust of the earth, and their carbon footprint is outrageous. The earth is crying out for us to do away with Kirbys so it can become a safer, gentler planet. Besides, dust actually SHIELDS the earth from the sun’s rays, and all of this cleanliness is actually making things hotter. Something must be done, or else we will lose our oceans within 30 years. SAVE THE POLAR BEARS–KILL YOUR KIRBY!
Ok, who’s next?
Comment #117 by Heather O.June 12th, 2008 at 4:28 pmResearcher, I probably bought that CR-recommended Eureka. I am not short or slight, but it’s too d^&n heavy.
Comment #118 by AnnJune 12th, 2008 at 4:45 pmHeather, I think you are on to something. It’s vacuum cleaners’ electricity that is the problem. And the Kirby uses so much electricity in the manufacturing, sales and use of its machines that for each Kirby sold five years is carved off of the life of the Earth (subtract an additional year for each shampooer or sander attachment sold). In fact, the recent spat of disastrous weather can be traced directly to Kirby sales. If you look at the sales statistics over the last twenty years, you’ll notice a direct correlation between the depletion of ozone and Kirby sales’.
Comment #119 by JamiJune 12th, 2008 at 7:57 pmI too believe Kirby vacuums are the cause of global warming. When I was in grade school, I vividly remember doing a science report on the coming global climatic catastrophe of . . . are you ready for this . . . the imminent Ice Age. Yep, that was what we all worried about when I was in grade school.
By the time I got to high school, the worry was global warming. What changed between grade school and high school? My mom bought a Kirby! Since we can’t blame my mom for global warming (because she’s so nice), we’ll have to blame the vacuum she owned. She was just a victim of one of those salespeople.
She no longer has a Kirby, and I keep waiting for scientists to stop talking about global warming and go back to the ice age stuff. Still waiting.
Comment #120 by MelindaJune 12th, 2008 at 8:33 pmI knew it!
Comment #121 by JamiJune 12th, 2008 at 9:34 pmLet’s not forget the washer, dryer, and dishwasher machines. I think we should ban all these awful polar bear killing machines and do away with clean dishes and clothes! We have to rally together and save the planet, one vacuum at a time!!! Who is with me!
Comment #122 by LeigulJune 12th, 2008 at 10:31 pmI have the CR recommended vacuum! I like it. But it is heavy for the kids. But it doesn’t add to global warming–but me having so many kids does.
Comment #123 by mmilesJune 12th, 2008 at 11:07 pmOk, but if we do away with the washers and dryers, we have to wear Dixie disposable paper clothes. No way am I beating clothes on the rocks down by the river.
Comment #124 by Tracy MJune 12th, 2008 at 11:20 pmI’m with Tracy on this one, Dixie disposables and no cleaning clothes on the rocks down by the river, unless of course you live in a van down by the river and then by all means wash away.
Comment #125 by moddyJune 13th, 2008 at 7:40 amLet’s just let our kids run naked and be done with it.
Comment #126 by Heather O.June 13th, 2008 at 8:45 amOh good! I already do that, Heather! I’m halfway to saving the planet already!
Comment #127 by mellocelloJune 13th, 2008 at 10:42 amWe just never clean anything or go anywhere. It really reduces our carbon footprint. So whatever that is they’re tracking in, I know it’s not carbon.
Comment #128 by JamiJune 13th, 2008 at 12:50 pmNo, definitely no beating clothes on rocks. Think of all those Bears and Salmon that would die from the lye. Paper clothes and paper plates not to mention paper sheets…nah, I will stick to my down comforter…mmmmmmm!
Comment #129 by LeigulJune 13th, 2008 at 6:27 pmI read most of your blog and feel you and many others judge a book by its cover. There are many over bearing sales people out there or have you never bought a car or home. However if you have you still live in a house and buy a car. You can get a lemon in anything but you see i have sold kirby and never done any of these things to anyone. I have compared it with the dyson and found that the dyson does a poor job of getting deep down dirt. If you judge kirby by idiots who are desperate to make a sale. Then call the local distributor and demand he let you keep it for a week or two. You see if he is honest and I am not saying he is. He will not be afraid to let you keep it free of charge. I would gladly do so and let you change your own mind about a truly great maching. I personally love the kirby and have much confidence in its ability to stand alone.
Comment #130 by BennieJune 24th, 2008 at 6:41 pmthis is seriously the best thread ever. i love it when i see comments pop up in the sidebar! i missed everything from this month, so it was good laughs to catch up!
Comment #131 by makakonaJune 24th, 2008 at 10:45 pmYou people are ridiculous. These people are just trying to make a living like everyone else. If you don’t want to see it then politely decline and let them go back to trying to feed their families. The sales people just do what Kirby tells them to do. Don’t hate on them for trying to live “the not so great american dream”
Comment #132 by AngJune 30th, 2008 at 12:29 pmOk so imma start my training tomorrow for the sales rep. position hahah.. and it all does seem like a huge scam but I’m just gonna give it a try.. I have nothing to loose but a day.. or at least I hope not.. it all depends on the factory that hired you to work for kirby.. (I believe).. ill keep you people updated since your so interested.. peaceeeee
Comment #133 by DUDEJuly 4th, 2008 at 11:57 pmI never knew that vacuum sales was done door-to-door, until last Wednesday. Selling Kirby’s is the salesman’s summer job after graduating from high school!
I have a Dyson, and the Kirby >didyourNOTmy10 PM
Comment #134 by dernJuly 5th, 2008 at 8:27 pmI just suffered through more than 3 hours of kirby sales pitch. By the end I felt like I had been in a war. I would not have let them in the house had I know what they were selling. He spotted some carpet stains from the front door and I wanted to see if he could clean them. He said he was thinking of starting a business in this area and would clean a room for free. What a dummy. I fell for it. By the end he was trying to get me to commit to 30 monthly payments! I too have a CR highly rated Eureka and thought it was doing fine. I wonder how so much sand got into the carpet when there is no sand anywhere around where I live. I will never let anyone I don’t know into the house again. His tactics were much the same as others have reported. Lowering the price, wanting to win a trip, taking forever, telling me I “needed” one to be maintaining my house. They finally left! I was upset/angry for several hours. Reading these entries has lightened my mood so much! I was laughing and reading them outloud to my family. Thanks so much!
Comment #135 by dawnJuly 7th, 2008 at 8:56 pmyou should thank kirby for taking all that filthy sand out of your carpet.
Comment #136 by dudeJuly 22nd, 2008 at 5:11 pmThis just won’t die!!!
Comment #137 by JSJuly 22nd, 2008 at 7:27 pmWhy is it that even after the Kirby people leave I am STILL getting sand out of my carpet???? LOL
Comment #138 by LeigulJuly 22nd, 2008 at 9:52 pmCould there be a better thread? Seriously.
Comment #139 by mmilesJuly 22nd, 2008 at 10:30 pmDo they dump sand in your carpet to do the demo?
Comment #140 by MelindaJuly 23rd, 2008 at 2:38 pmThey don’t dump it. If a little just happens to fall out of their pocket though, it’s not their fault. It’s an imperfect world; sand falls out all the time.
Comment #141 by JamiJuly 23rd, 2008 at 4:02 pmNever heard of Kirby till this nice man came to my door this afternoon, and asked if he could sweep my floor. My darling 9 year old let him on in. GRR!!!! Even though I showed him I only had one small carpet in my 4 bedroom house, he felt the need to give the poor thing the works. Those round filters, the fluffy piles of never ending foam, the hoses, the attachements, they will forever be burned into my mind. But what it came down to is this, I don’t care how well it cleaned, the fact that he wouldnt leave, and couldnt take no for an answer will keep me forever from buying one. (no I dont want the payment plan) I mentioned many times that we had somewhere to be, that I wasnt interested, I even said my children and I were accustomed to living in filth, but the show never ended. The drama of him bargaining for a lower price with his “manager” over the phone , his scripted shout of glee upon reaching the next big deal….it was like a movie I wanted no role in. When the pitch was finally over, I didn’t know if I should clap and give a standing ovation, or just help them pack it all back up. I’m sorry Bob, I will just take whats behind door # 3.
Comment #142 by nessaAugust 2nd, 2008 at 9:44 pmWow. If an adult came into my house without my or my husband’s permission, I would call 9-1-1 immediately. If someone did not leave my house immediately when asked, I would call 9-1-1 and press charges for trespassing.
Comment #143 by ResearcherAugust 4th, 2008 at 4:16 pmMy son let a man into our home that was offering “free carpet cleaning”. It was late at night, and dark. I asked my son what he was thinking, and he said the guy looked through the windows, and motioned for him to open the door… my son thought it was a neighbor. When he opened the door, the guy just walked right in and started talking really loud about how dirty my house was. I stormed out from the kitchen and demanded to know what in the FREAK he was doing in my house. He said he was doing me a favor, and cleaning my carpets. I asked him who he worked for, and he said some obscure name… I looked at his clipboard, and saw “Kirby” written on it… and said “Dude you are with Kirby, get out of my house.” He just kept on doing what he was doing. I walked over to the door, opened it and said “Dude, get out of my house and never ever come back.” He looked like I had slapped him. I repeated myself again, motioning now to the open door. He walked out mumbling about just wanting to clean my carpets. I told him I had a no soliciting sign and further, if I had wanted my carpets cleaned I would have called him. I did NOT call, so get! out! now!
They have never been back. Hallelujah!
ps. I have had a Dyson for over 5 years and love it! If I weren’t already married, I would marry my Dyson.
Comment #144 by themotherboardAugust 5th, 2008 at 6:39 amTo ensure the thread doesn’t die, had to post. I’m kind of loving that only 2 of the pro Kirby people were pleasant. Tiffany the receptionist was a beast, although I do thank her for enlightening me about this blog being a scam.
Comment #145 by Working Mormon WifeAugust 12th, 2008 at 4:12 pmI can agree that vacuum salesmen can be pushy, but I can tell you that a Kirby vacuum is much better than a Dyson, hands down. First off, i’m not a salesperson so i’m not biased because I dont sell machines, i’m just a vacuum enthusiast. There’s a reason cars are made of metal because its better than plastic. A Kirby is almost all metal, a Dyson is almost all plastic. Sure the Kirby is a heavy machine, but heavy does imply heavy duty, plus all of the new Kirby’s are self propeled, they can be difficult to use on the stairs (if you have them) which is the only drawback. Unlike the Dyson commercials say (and there are a lot of them) the machine can clog just like any vacuum. The unique system that the Dyson uses to remove dirt and debris from the air wont clog, but that air still has to travel through ducts and passageways before and after it goes through that system which can plug up. Also the bagless machines are just a gimmick, nothing more; the first vacuum ever made had a bag, and if it isnt broken dont fix it. Sure you never have to replace bags, but you do have to replace the filters which are expensive whether genuine Dyson or generic. When a bag gets full in a bagged machine you notice right away and change it, most people dont know when their filters become saturated unless they check them every time; on top of the fact that they slowly become saturated and it’s hard to tell whith the diminishing suction when they need replacing. Some filters claim to be ‘lifetime’ but thats an outright lie. HEPA media, which most filters are made from isn’t like a collander that just strains the small particulates out of the air, it’s more like a webbing of material which small particulates physically stick to, which are impossible to remove by cleaning or blowing off. Also, when you have to empty the dirt cup/bin, unless you empty it outside, a lot of that material can get back into the air and right back where you vacuumed. People with allergies, dust sensitivities, asthma or any other respiratory issues cant even use bagless machines for that very reason. Lastly the Dysons are the most difficult machines to try to work on, you need a special tool to even remove the belt and if it breaks, you have to replace the entire gearbox-clutch mechanism to which the belt is molded into. Plus half the cost of the Dyson’s isn’t on advertising like you might think, it’s actually on the patents on the machine; so many individual parts and pieces on the unit are patented so if they break you have to send your machine to a dyson authorized repair facility, not just any mom and pop repair shop. I know it’s a lot to digest, but I enjoy working on and playing with vacuum’s and the Dyson’s are the worst thing to come to vacuums since the first bagless machines, the Fantom. They’re highly advertised and most people are suckers to marketing. you dont ever see commercials for Kirby or for that matter most other major vacuum brands, yet they are still around and will be forever. Dont waste your money on a Dyson, you will be dissapointed. Sometimes you get what you pay for, sometimes you dont; take it from me invest in a good machine, maybe not even a kirby but something better than a cheap-o department store machine, with a bag. (Hint: Panasonic, Riccar, Simplicity, even Kirby)
Comment #146 by ChrisAugust 23rd, 2008 at 11:36 amUm, I have a Kirby, and I LOVE my Dyson. The Kirby is in the attic.
Comment #147 by Tracy MAugust 23rd, 2008 at 3:11 pmI love my Dyson, too. Chris, I will give you the issue about emptying it–lots of times I see dust, etc. when I open the bagless part, but please, you’re argument that the first vacuum wasn’t bagless, and why fiz that? Dude, that’s like saying the first car ran on 2 cylinders–why fix it?
I will never own a Kirby.
Comment #148 by Heather O.August 23rd, 2008 at 3:20 pmChris, you have to be a Kirby person- no one else consistently refers to a Kirby as “the Machine”… it’s a giveaway.
Comment #149 by Tracy MAugust 23rd, 2008 at 4:05 pmI look around my apartment and try to imagine anything that could possibly require a heavy duty indestructible steel machine that propels itself contrary to my direction. Will I be sucking up one-inch steel ball bearings? Do I need The Machine to bruise the fruitwood legs of my furniture because it propels itself, kamikaze style, against the wingchairs? Will I have time to drag it out of the closet in the event of an earthquake and huddle beneath it for protection against falling masonry?
Naw.
Kirby bad. Kirby possessed. Kirby possessed by devil, not by me.
Comment #150 by Ardis ParshallAugust 23rd, 2008 at 6:32 pmOk, here’s something funny:
I just did a quick check of Craigslist, and there are 33 listings today for Kirbys for sale. I did a search for Dyson, and there are five, four of which are people selling Kirbys and comparing them to Dysons.
So… One Dyson for sale. 37 Kirbys. And that’s just in my area. If they’re really that great, explain that please? And do so without calling everyone a senseless idiot.
Comment #151 by Tracy MAugust 23rd, 2008 at 6:47 pmDoes this same logic apply to underwear, too?
Comment #152 by Nate O.August 23rd, 2008 at 7:07 pm“There’s a reason cars are made out of metal because it’s better than plastic.” Yes, well, my vacuum isn’t in any danger of coming into contact with a telephone pole going 30 miles and hour. So I’m good.
Dyson owners love their vacuums, regardless of marketing. You can blame the marketing as to the initial purchase if you must, but it does not create brand loyalty.
Comment #153 by The WizAugust 23rd, 2008 at 7:08 pmMetal underwear for everyone!
Comment #154 by Tracy MAugust 23rd, 2008 at 7:14 pmYeah, I initially bought my Dyson because I really liked that british guy who says “I just think should work properly.” He was kinda hot.
So I heart my Dyson.
Comment #155 by mellocelloAugust 23rd, 2008 at 8:14 pmHello everyone, I’m a Kirby Salesman from El Monte, Ca. Hearing all of these stories I can totally understand everyone’s frustration and anger. However, in defense of the company, the product is flawless. Anyone who has any troubles with the product was just not taught how to use it by the salesman. You guys have to remember, there are very bad people out there. Not sales people, just people in general. Some of these tend to leak into our company as they do with many other companies. I doubt they last more than a few months, because treating customers as they do, they will never get far. However, there are really good sales people out there, who don’t lie, don’t pressure, and truly care about the customers. Many companies use kirby because its performance and quality. One of these is Hygienitech which can be seen on CNN and many news stories about dust mites. The main thing that I am trying to get at is please don’t judge the company based on its sales people. There are bad sales people in the automobile industry, the insurance industry, the mortgage, and every type of sales business.
PS: The machine is made of metal not plastic because metal is more resistant to the heat produced from the motor of the vacuums. It is not bullet proof, and will feel extremely heavy if it is carried improperly. I would also like to apologize to all the people who have had poor experiences with the company, and hope they one day in the future, they may give an honest hard working salesman the chance to give them a plesant experience.
Comment #156 by AmolSeptember 12th, 2008 at 6:13 pmMy husband found this while we were having a demo yesterday, he bookmarked about 30 pages to read later. Our demo was a free weekly prize of a rug or lounge clean by a local cleaning company. Pleasant young guy doing the demo, lots of dirt came out of the rug and mattress and carpet (an appalling amount out of the rug actually, considering I’d swept and vacuumed it last week). But the normal price is $4449. Special price today, $600 dollars off. $3750! Uh, no, not for us. Cue call to the manager, price comes down to $3200, with a years worth of bags. No. I appreciate the nice clean lounge, was impressed with the vacuum, (I have a Dyson but it’s 9 years old and in sad shape - still sucks well but many broken plastic bits, so we are looking for a new one) but I can buy a car for that much. Checked Ebay after he left and they range from $500 to $2000 here (Australia, seriously, how much can it cost to ship a container load of vacuums from the states?)
Also my rug, while very clean, is also buckled. Not a big deal, but it confirms that it was the shampooing that did it.
Comment #157 by AriSeptember 21st, 2008 at 6:31 pmI never thought I get to join this conversation, since I don’t own either, and no budget to purchase either. But during our monthly dinner with the Elders we had a very very very pro kirby boy.
20 years and it’s still going. LOL
I bet his some day wife will want the dyson.
Comment #158 by SarahSeptember 21st, 2008 at 11:08 pmthe dyson is a lie, it says it doesn’t loose suction but when you put it up against a kirby it shows the same results as every other vacuume, it says right on the stupid platic tank that most vacuums loose suction because their filters clog, if you numskulls who hate kirby where to open up your dysons you’d find 2 dusty filters at the top of your dirt tank and on the bottom of it. I may be a Kirby Salesman who’s partial to his product, but you people are just plain stupid
Comment #159 by CharlieOctober 9th, 2008 at 6:36 amI must be bored. I just counted 20 typos in that last comment. Are these people for real?
Comment #160 by ResearcherOctober 9th, 2008 at 7:24 amOh, they are so real. So very, very real. I mean, seriously, we’re on comment 161 on a thread that just. won’t. die. Kinda like the Kirby I guess, right? (Ha, ha, some days I am just that funny.)
Comment #161 by Heather O.October 9th, 2008 at 9:13 amAnd yeah, Kirby might be the best, but so is a Lexus, and you don’t see me driving one. Why? Oh, yeah, because I need to money to, you know, eat.
Comment #162 by Heather O.October 9th, 2008 at 9:28 amYeah more kirby comments, always good for a laugh first thing in the morning.
Comment #163 by ModdyOctober 9th, 2008 at 9:33 amI’ve never been on your site before, but I just spent an hour reading this thread. Absolutely hilarious and enlightening, especially after my day yesterday. Yep, you guessed it, the over two hours Kirby pitch. They came down to $996 when I was so obviously uninterested. But they did get a lot of dirt from a floor rug that I had just vacuumed before they came. I own a Dyson. I must admit that the suction does not seem as strong as it used to be. I’m wondering if my seals are damaged or something. Anyone have the same experience?
Wow, I guess if only my seals were made of bulletproof steel this would not be a problem. Just thought I’d keep it going for Heather’s sake.
General Outline of HIstory of Kirby/Dyson Feud:
Comment #164 by kixNovember 8th, 2008 at 5:23 amI. Benefits of Dyson over Kirby
A. Weight
B. Lust factor
C. Not dealing with Kirby peeps
II. Rudeness of Kirby Salespeople
A. Examples by Tiffany
B. Lying
C. Poor Spelling and “grammer”
III. Reality Questioned
A. Reality of Blog - Dyson advertising mechanism?
B. Reality of Kirby Salespeople - Brainwashed Vacuum Waco Folk? e.g. “The Machine”
IV. Why to hug your Dyson
A. Because it didn’t cost as much as a new couch
B. Because it’s already in your closet
C. Because it works
D. Because a jerk didn’t come to the door and make you feel like a filthy pig
I am a 24 year old kirby salesman and have been for 3 years now, and its time that someone defend what we do.
1st and foremost let me say that if you cant control what happens in your own house then dont call yourself an adult, you people should be ashamed of yourselves if you cant control the events that occur in front of your house or inside, more than likely your kids curse at you and steal the car whenever the opportunity comes up; in other words….your pathetic. If you fel that youve been swindled then kick them out, whats so hard about it? now finally lets get some FACTS into this blog:
if you live in america $2600 asking price for the kirby is RIDICULOUS thats overseas pricing Russia is the example, they are made in Ohio if you finance for say $2000 for 36 payments THEN you pay that price with interest included i wont tell you how much distributors buy them for wholesale but $800 for a new kirby is robbery on my end, theres not alot of profit in a sale of such low calibur and you must understand that this is business, does it cost 60 grand to make a cadillac escalade? $400 to make an iphone? how about 14.95 for your favorite artists cd? c’mon lets be adults here, people need to pay bills in sales just like you need to. If an escalade walks out the door on an insiders deal than the car salesman doesnt make enough commision to buy dinner for the family for 3 nights but if its bought full price he can buy groceries for a month its no secret thats how all sales work.
to the person who wrote this blog; your misfortune serves you right, you knew it was kirby when she came to the door and you knew you werent making the purchase, so instead of saying no thank you you chose to take advantage and have her clean stairs. (which are VERY hard to do)I could understand if you didnt kno that it was kirby but you did….nice try buddy
to be honest, door to door sales are very tough, if you were told the staight truth at the front door would you let us in? no thus resulting in no money, but we do not lie at the door, its merely an extremly simple way to explain what were doing, “we’d love your business, so to promote it we’ll shampoo one room of carpet absolutly free” i dont see a lie in there, people assume its carpet cleaning tho its not.
Now by law if i promise a rug shampoo i have to do it, you can actually sue me for false advertisement if i dont thats something yall should kno next time i come in your house kirby dealers dont want to shampoo the rug trust me, we just want to show the machine but if i promise it i have to do it, i make sure i do everytime takes me 1 hour and a half to do a full demo and thats if you never heard of the kirby i do what i promised i ask them to give me a few minutes to show em what it does and whether they buy it or not i never had a problem, most time they kno what kirby is so theres no need to do all that extra special stuff, i find out why they never invested in a kirby (price, weight, etc) address the situation while cleaning the rug as subtle and as confidently as possible, depending on the situation takes about an hour, but the key to kirby that these other ones dont understand is selling myself to you is always the best way to sell. A few complaints but 5 or 10 bad ones cant compare to thousands of others..
I hate i hate i HATE dishonest kirby salesman myself, bitter memories of demo’s past come back to haunt me when inside a scorned individuals house. its not even necessary to lie its a great machine it sells itself its just a numbers game. This is how im an honest and likeable guy its tough to be that in sales but im doing good and making good moneymy plan when i go out is to show 3 people the machine a day in exchange i shampoo one room for free so if i can knock on 20 doors a day i can show it 3 times a day for 1 & 1/2 hours per show
only a moron would think the dyson is better than the kirby the powder test didnt even need to be done and i can tell she was new because she couldnt explain why the kirby kept picking up powder, well its simple, when she vacuumed with ur dyson it picked up some of the powder and then pushed and spread the rest underneath the rug because thats what most vacs do, the kirby has a vibration technology which means it vibrates the rug as it vacuums so it can shake up all that dug in dirt and puts it inside the machine, what this blogger isnt telling you is that she put ALOT of powder on the rug and vacuumed that spot with the dyson over 100 TIMES and when she vacuumed with the kirby, she changed the dirt disc every two seconds to show you EXACTLY HOW MUCH YOUR DYSON MISSED and only with a few strokes, if your dyson did its job in the 1st place then the kirby wouldnt have picked up dirt when she turned it on now wouldt it?? lets not be immature people, salesman do not play a factor in comparisons on cleaning products. answer this question for me do you vacuum to pick up SOME of the dirt, or do you vacuum to pick up ALL the dirt? which makes more sense: buying a $500 for a vacuum cleaner that doesnt work or pay $1500 for a machine that not only gets ALLL the dirt up frm the rug but can powersand AND buff my hardwood floors, deep clean & shampoo my couches/mattress. that i can use as a leafblower, to unclog drains, to PAINT MY HOUSE and much, much more and i doubt your dyson will last 5 years, a kirby can last for half a century and more
as for is the kirby worth the money let me put it to you like this: some people think that there isnt a difference between a 50 dollar shoe and a 500 dollar shoe, or a real rolex and a fake one, not even a pepsi as opposed to a 50 cent soda, but those who do kno the difference whether they can afford it or not respects the kirby and its asking price, regardless of shady dealing, since the beginning of time quality never came cheap.
Comment #165 by LawrenceDecember 7th, 2008 at 9:05 pmLawrence, apparently among the wonderfully wondrous wonders of your machine — “regardless of shady dealing,” too! (love the candor) — is the feature that vacuums up all the apostrophes and periods from your comment.
Comment #166 by Ardis ParshallDecember 7th, 2008 at 10:20 pm“more than likely your kids curse at you and steal the car whenever the opportunity comes up”
Awesome. Yes. My 5 year old is CONSTANTLY swearing and stealing.
Comment #167 by The WizDecember 7th, 2008 at 11:07 pmOh, and I don’t CARE if my Dyson lasts five years and the Kirby lasts half a century. I would rather buy a new vacuum every 5-7 years, and it would take 4 purchases to equal the price of one Kirby. Sooo….4 purchases every 5-7 years, that means in 20-28 years I will have a new vacuum that is up to date with the new carpets and technology changes and such, instead of a 20 year old dinosaur that is so heavy nobody wants to touch it.
I love this thread.
Comment #168 by The WizDecember 7th, 2008 at 11:11 pmIt seems to vacuum up all upper-case letters as well. Cool!
Comment #169 by Tracy MDecember 8th, 2008 at 1:18 amKirby people, just keep hoppin’ on this thread and showing us what you’re made of. Your comments on this thread are an ad for the Dyson in and of themselves! I love it!
Comment #170 by Heather O.December 8th, 2008 at 8:24 amI just had my first Kirby salesman visit - All I can say is, “Wow”! I’d like to start with all the positives: The salesman was great. He was not high pressure. He presented himself very well and was very knowledgeable. He worked his butt off trying to sell his product. I was amazed with the vacuum. I own 2 Dysons (Animal model for both upstairs and downstairs) and really like the Dyson’s performance - great vacuum. What impressed me about the Kirby is the many, many functions I saw it perform besides its strong cleaning power. Now for the negatives: My husband and I were just about to write a check for $2000 for 2 Kirbys when my husband left the room and quickly searched various web-sites and became concerned with the negative comments on the warranty offered by Kirby and the vast difference of cost from one person to the next. I want quality so the the cost is an after-thought but it appeared that no one pays the same price so what does a Kirby cost?! We felt that was odd. Also, the initial sales pitch by an entirely different person doesn’t mention the time needed for the demonstrations. We watched this man work for almost 3 1/2 hours (8pm - 11:30pm). I enjoy trying to help someone out who works door-to-door BUT this was a bit too long. I could have asked him to leave at any time and I’m sure he would have left but my heart went out to him. He tried everything including “cutting my commission, throwing in a second Kirby, I really want the great trip that Kirby is offering the top sales guy so what can I do to get you to buy a Kirby”. If I owned a company I would want this man to work for me!! To end on a positive note, I would buy a Kirby if and when my current Dysons no longer function but I wouldn’t pay more than $800 for the machine.
Comment #171 by MarieDecember 23rd, 2008 at 3:18 pmWell my Rainbow Cleaning system beat up all of the kirbys and dysons and any other vacuum that you can name lol
Honestly, I have a rainbow and wouldn’t change it for the world. I love it so much that I even sell them part time.
We basically do the same kind of demo that Kirby does but every vacuum I’ve put the rainbow up against I’ve kicked it’s booty. My house is ALMOST “rainbow clean” now and I’ve noticed that my family breathes a little better…could it be that it ACTUALLY does work, getting rid of the dust mites, pollen, dirt, etc. After all, the new Rainbow E2 is a Certified Air Cleaner as well.
Btw, I did have a kirby demo once….guy was in my house for 5 hours! And no I didn’t buy one….but was pretty impressed with the demo….that is until I started selling Rainbows and ran into folks that have Kirby’s and Dyson’s and told me that their vacuum is the best in the world. Suffice to say that after I was done they changed their tune.
Anyway…if you live in PA and would like a Rainbow demo, just let me go…..I’ll probably be there for an hour or 2, depending on your interest and questions, etc.
Carey
Comment #172 by CareyDecember 29th, 2008 at 8:05 pmI dont know how I came upon this site or blog, but I did. I live in the twin cities, and was currently laid off from my job. I saw this ad in craigslist for ‘warehouse help’, and called the number to set up an interview. He told me “premier systems” was hiring for a warehouse/manufacturing position, and could I meet him to interview in two hours. I agreed. With the possible future employment pending, I dropped what I was doing and drove the HOUR AND A HALF drive to this ‘warehouse’. I fill out the application in the ‘waiting room’. A disappointed 18 year old kid walks out of the ‘interview’ room. I should of known. I proceed to enter the ‘interview’ room. The ‘interviewer’ who looked alot like that con artist from the shamwow commercial, asked me the dreaded question right off the bat. “So ever hear of Kirby vacuums……?” Immediately I get up and walk out. What a waste of my time and everybody else they interviewed that day. I get back home, and out of sheer curiosity, check out the consumer affairs website about Kirby vacuums.
This has to be the WORST and most PATHETIC excuse of a company I have ever seen. There have been MANY accounts of people buying this product, and being told they have THREE days to cancel. Then when they decide to cancel, they send in the paperwork to cancel. Nothing ever happens, Their accounts get charged, and eventually the final result “THE CANCELLATION PAPERWORK GOT LOST IN THE MAIL”
Families have had no christmas’s because of the shady wheeling and dealing of kirby and it’s associates. There’s nothing any of these ‘kirby supporter’ folks could say about their product, or sales people to rid me of the total disgust and animosity I have towards them.
Kirby supporters/salesman: if you do read this though, please, instead of responding to this, come to my house for a demonstration. I want to show you what a hammer does to the human body.
Comment #173 by kirby in a coffinJanuary 6th, 2009 at 8:00 pmI Quit Kirby today alfter a grand total of 3 days work for them! They are liars, cheats, and they want me to CON my own family and friends, JUST WALK WELL RUN FAR AWAY FROM ANYTHING KIRBY, JOB WIZE OR PRODUCT!!!!!!!!!!!!!!!!!!!!!!!!!!!
Comment #174 by ChrisFebruary 4th, 2009 at 7:18 pmChris, maybe that was you I saw the other day, or someone just like you. I had a “trainee” and a sales guy out at my house for 3 hours showing me a Kirby, even though I had seen Kirby before. I had got sucked into the vortex of Kirby by the sweet girl offering a free cleaning (which I thought was a Carpet cleaning service advertising)until I saw them whip out the Kirby Sentria, awe the Kirby I thought I know this, so it shouldn’t take that long, but it did. After 2 1/2 hours of me trying to get in touch with my husband regarding such an expensive purchase, they brought in what I like to call the “closer”, you know the guy who brings the price down lower and offers a “payment plan” and I still hadn’t spoke with my husband. I read the contract “outloud” so they could here that 3 day to cancel right. So they tell me to just go ahead with it and if my husband says no then I can just call and cancel, easy as that. They tell me this as they take away my “old” vacuum I just bought in July and are putting a Kirby Setria together and bringing in dvd, manuals, bags and shampoo. Something was way off in what they were doing, you know that feeling you get just before things go wrong. First I don’t work, so no income, but they wrote on the application that I was a Day Care worker out of my house earning $2300 a month, then they wanted to know if I had a POA (which I do)-they wanted add my husband to the Application “for a better credit score”,NOT. And they were already on the phone with Finance. Hmm a little too pushy, con like and waite a minute they just left and I’m looking at my contract copy-with no phone, no address, no email, no contact what’s so ever. Now I’m just pissed off because I just got duped. Lucky for me I’m a smart cookie, I head for the computer to look them up, all I have to work with is a set of initials as the Seller. I find ‘this’ website/blog and read all the stories of deception, now I don’t feel as bad as I did, but I’m on a mission to clear this up and fast. I got on the phone with Finance and left a message that I intend to use my 3 day cancellation right. Then I look up the Kirby Company it’s self and email them my issues, their reply was just the selling company’s full name, that I need to take it up with the dealer. I wrote down the phone numbers, email and address of both the Finance Co and Kirby Co. The next morning around 6am I’m on the phone to the Kirby Company “looking for a dealer near me”. I tell the lady that I just had someone come out to my home, but they didn’t leave a contact phone number. I let her know that it’s a company called C&J Enterprises out of Honolulu, HI (yes Kirby is here too), she tells me that the seller’s name is listed as Kirby of Honolulu and procedes to give me the phone number (no address avail). I go one step further and do a reverse phone look up and low and behold I get the address. I call the Kirby of Honolulu number, which they answer “C&J” and I ask them what their office hours are because I’ll be coming in soon to do a cancellation. Before He could hang up or give me any false info, I “confirmed” thier address. I wrote up my own Cancellation letter, stating the Kirby Serial #, Distributor name, address and phone number, the Finance Company is not to withdrawl any money from my account-also listing the finance company name, address and phone number. That I will expect my deposit check back, un-cashed as well as the return of my vacuum cleaner. When I got to the office, the name on the door read E&S Enterpises, hmmmm. I could see all the “employees” milling around. Immediatly the “general manager” came out to assist me. I get my vacuum, check and had him sign my Letter of Cancellation and he took his copy of the contract cancellation. 6 Hours later the same guy picked up the Kirby. All within 24 hours of the first sales guy coming to my door.
Comment #175 by VikiFebruary 10th, 2009 at 4:19 amViki, you rock!
Comment #176 by Tracy MFebruary 10th, 2009 at 10:46 amViki, we should like, make a shrine to you or something. Seriously, that’s awesome that you got your check back, and thanks for letting us know how hard it is to do exactly that.
Comment #177 by Heather O.February 10th, 2009 at 2:30 pmThanks, but the credit should really go to my Ex, whom constantly changes jobs and addresses with out notice with our children in tow. Because of him I had to learn how to be a PI, there is no move that man can’t make without me knowing about it, but that’s a whole other Blog.
Comment #178 by VikiFebruary 10th, 2009 at 9:07 pmAs for Kirby, I actually wanted one and I knew my husband wanted one too, it was the deceiving Sales people that caused my up roar. You should had seen the look on those “employees” faces when I walked up to their office taking pics with my camera phone with my contract in hand. Now they know that even if they give the customer nothing to go on and an alias, they can be found. I even passed by a room full of Trainees in Orientation (hey they are the ones who put the glass window there, for everyone to see). And finally, yes they do make it very difficult to track down and I am very fortunate to have gotten my check back, before they could process it.
I am going to create my own “No Soliciting” sign for display to read:
NO SOLICITING
I do NOT want a Free Carpet Cleaning
I do NOT want a Free Demonstration
I do NOT want a Free Candle
I do NOT want a Free Trial Magazine/Newspaper Subscription
I do NOT want you in my Home, Go Away!
If you Represent a Kirby Distributorship, I just loaded my gun and you best not knock on my door if you know what’s good for you
Girl Scouts and Boy Scouts are Welcome to Sell me Candies and Cookies that will make my butt look fat in these jeans
Comment #179 by VikiFebruary 10th, 2009 at 9:20 pmI bought a Kirby when my son was 2 and he is now 33. A girl came to my door 2 days ago and pushed her way in the door when my husband opened it. She handed me dish soap and starts rattling on about getting points and a trip and then rushes a guy in the door. It was shocking how pushy and quickly they did this. I am a private person and do not like strangers in my house. Then they pull out a Kirby. Meanwhile, the girl leaves and this guy is throwing his pitch. I told him I have a Kirby and it has worked fine. My lifetime warranty let me have it completely refurbished for $50. I had that done 2 times in 31 years. It has been an excellent sweeper. It is heavy and I have heart damage from a virus and can’t push much weight. My husband wanted to purchase the new one for me. He knew how good my old Kirby had stood the test of time. What has me so upset is the fact that the price is not set and they told us if we gave them our old Kirby, that we could buy it for $1525. The next day, I felt upset at the amount of money my husband spent, because he loves me and cares about my health. He saw how this was self propelled and it would be easier for me. After reading how some people got them cheaper and some paid more, I was so angry. I called the customer service 1-800 and the man there was rude and said they can sell them for whatever they want! He didn’t care how this was unfair and made Kirby look like they had no honesty or integrity.
Comment #180 by PeggyFebruary 19th, 2009 at 6:18 pmI called the place that sold me mine and told them I wanted my old Kirby back and if they didn’t bring it back I would cancel my order and notify the local news troubleshooter who lets the public know how they do business. They are suppose to return it tomorrow. I will find out if they do after work tomorrow. It is not the product I have a problem with, but the greed for getting more than they should. Prices that they have been sold for show ranging from $800-$2200! Shame on them! When I bought my first Kirby 31 years ago, the salesman was polite, kind and not pushy. There was one price!
OK, first of all, the reason that the kirby did not pick up the baking soda the first time is because she was filling up a little tiny dirt pad that is only like five inches across, versus using a full-size bag. Second, she’s not calling you a bad house keeper or mother because of the dirt your crappy vacuum did not pick up, she was only trying to show you how your vacuum did not work as well as it should for the price you paid for it. And as for the area rugs, if they had rubber on the bottom, of course they are going to buckle, they would do the same thing if you soaked them in a tub or went over them with a Stanley Steemer. They were wet. They didn’t dry like a carpet would. Woopie doo. Yes, the woman stayed in your house much longer than they are actually supposed to. Kirbys are not hard to use, I have one myself and I can use it, and I am totally technologically challenged. It doesn’t take a rocket scientist to use it. It’s a vacuum cleaner. Also, you can’t complain too much about Kirby because a) Kirbys were among the first vacuums ever built, in 1906. b) they are the ONLY vacuums that use a dual fan so it picks up dirt across the entire width of the front of the machine, not just a hole where the single fan is. c) Kirbys are more versitile than any vacuum. I even knew a man who used it to detail cars. Also, you can’t complain about the people who knock on your door. You shouldn’t make posts about how bad Kirby is because maybe it is to you, but to someone else it isn’t. Complaining about them only means that you are screwing up someone else’s livlihood. Kirby keeps a lot of people off the street. There is a man in my Kirby district who was a drug dealer, a pot smoker, and an all-around layabout who went in for an interview for Kirby, got the job, stopped dealing in and doing drugs, worked his ass off and is now a multi-millionaire. Until you understand Kirby, DO NOT judge it. Just remember the next time you decide to pre-judge someone who comes into your home to do you a favor, if you are nice to them, maybe they WILL clean your stairs.
Comment #181 by JanetFebruary 19th, 2009 at 11:10 pmoh, and ps to Peggy. The price on a Kirby varies from district to district and person to person. It’s not a matter of selling them for ‘whatever they want’ it’s just that some people can get financed for more or less. That’s got nothing to do with the company selling them, it’s all about the finance company. You should be glad you got one for so cheap, a lot of people pay over $2600 for one, in my district.
Comment #182 by JanetFebruary 19th, 2009 at 11:18 pmAh, yes, “to do me a favor” THAT’S why they came into my house. Of course.
Comment #183 by The WizFebruary 20th, 2009 at 10:19 am“There is a man in my Kirby district who was a drug dealer, a pot smoker, and an all-around layabout who went in for an interview for Kirby, got the job”
Thanks for telling us this. I’ll be sure to NEVER let a Kirby salesman step foot in my house again. I can see the headlines now….
“Kirby hires drug-dealers for door-to-door sales job”
Comment #184 by Wiz DHFebruary 20th, 2009 at 12:21 pmThat’s some real professional PR from Kirby there.
(Talk about shooting yourself in the foot.)
Comment #185 by ResearcherFebruary 20th, 2009 at 1:15 pmBWAAAA-hahaahaha!!!! Janet, you’re a peach.
Comment #186 by Tracy MFebruary 20th, 2009 at 2:25 pmYeah, so what is the deal with the first person who rushes in, introduces you to the “quick, non-pushy” salesperson, then leaves and you never see him or her again?
Comment #187 by connieMarch 11th, 2009 at 11:33 pmThis is the thread that never ends…
Comment #188 by SarahMarch 12th, 2009 at 12:39 amI mean, what are their training specifics?
Comment #189 by connieMarch 12th, 2009 at 7:46 amI hear a lot of good feedback about the Dyson. I currently am a happy, loyal Kirby owner and I am very proud of my machine. No other vacuum that I’ve used prior to my Kirby (including Dyson) compares to it at all. Not even close. The pros infinately outweigh the cons.
As for the sales reps, everyone here is right. It’s sad and pathetic how they pressure would-be customers into buying. I hope that one day these predator-like business practices are abandoned by the Kirby Company. If nothing else, the mere fact that we’re compairing such a “great” vacuum like Dyson with a Kirby Company product tells me that the Kirby vacuum is the better product. If the Dyson was better, why would we be giving the Kirby the time of day? Especially because the their rip-off sales reps? It’s because Kirby’s product is far superior. If only they got their marketing together, they would further dominate the housekeeping arena.
Comment #190 by EMMarch 12th, 2009 at 9:41 pmDoes no one proofread what they’ve written? It’s so hard to take some of you seriously when you have so many careless spelling and punctuation errors.
EM, “the their” ???? “infinitely”, not “infinately”
“comparing”, not “compairing”…feel like I’m checking a 4th grader’s essay….
However, MOST of the annoying errors are coming from the Kirby people who have moved on from sales to desk jobs…now isn’t that a hoot? No computer skills must be necessary. LOL
But for argument’s sake, let’s just say that a Kirby is a better vacuum. Why can’t their researchers find ways to make it cheaper? Quieter? Vacuums should not have to be paid for in installments! Vacuums should not be as loud as a low-riding airplane.
Comment #191 by connieMarch 12th, 2009 at 9:59 pmForgot to add that the vacuum offered to us (nearly forced on us) was just under $3,000! Ridiculous!
Comment #192 by connieMarch 12th, 2009 at 10:02 pmThat was very class Connie! How is it that you correlate my allegiance to Kirby with my typing skills? I hardly feel that my writing or computer skills are equivalent to that of fourth graders. I suppose you’ve never typed a letter that had errors. Some of us type a little fast and may not have had time to really proof read, but that’s not the issue.
As for why changes aren’t or haven’t been made, that’s a good question. I am not a Kirby rep and can’t answer that. What I can say is that, if a product is successful for quite a long period of time, very few changes should be made to it. Different people buy this item for their individual reasons. Some like the vintage aluminum style that’s heavier and sturdier. I personally love everything about it and feel that the company should focus more on marketing and customer satisfaction. I’ve made my case for the Kirby and stand behind it.
Have a blessed and wonderful weekend to you and the readers in this thread!
Comment #193 by EMMarch 13th, 2009 at 4:00 pmhttp://www.youtube.com/watch?v=bE4ktsoTyeo
Comment #194 by Tahoe JoeMarch 13th, 2009 at 7:06 pmWow. I can’t believe how long the comments are on this blog, but that is what hooked me in to this site! I am a proud Kirby owner, love the shampoo cleaner, and being a military wife, no solicitor came to my door to sell it to me. A good friend of mine simply brought hers over to kindly clean my carpets while I was recovering from the flu (everybody needs a friend like this!). I noticed how well it did, and my carpet had been through four other families living in that base house. It was it’s performance alone that sold me on it. Luckily at the time, I worked at the base thrift store, and not a week later, once came wandering in with all the attachments, including the shampooer. I spent $15 on the Kirby. It was the best deal I ever got.
Comment #195 by Bay Area MomMarch 14th, 2009 at 6:59 pmThe salesmen, well, what are you going to do. Just blog about it I guess. I’d still rather have one of them come knock on my door than a Jehovah’s Witness!
I would buy a Kirby in a heartbeat if I could get one for $15. What a steal, Bay Area Mom! For the regular price, I’m not so sure.
Comment #196 by Mrs. MMarch 14th, 2009 at 9:08 pmwell i have to say… for the first 2 weeks i loved my job, i got to hang around ‘cool’ people and get my lunches paid for… and then, nicely on my birthday i got changed to a van with a new TL who didn’t pay for food, like TL are supposed to do. no water in the van…. i quit yesterday. if you’re good at what you do, knocking yourself in, and yes the kirby does sell itself… but of course they have to train you on what to say. if you keep your kirby in tip top condition, then yes it will last forever. they’re not that heavy, 21 lbs. and the reason why it picks up carpet fuzz is bc thats what the sand had cut down and what youre vac couldn’t pick up. i believe in the company, but i do not believe in the long hours, nor do i believe in the pay structure. i worked there for 3 WEEKS and i haven’t sold one. i haven’t done nearly 30 demos let alone 60 so my chances on getting paid 2000 is unlikely… i’m a pretty smart kid, yeah tell me i’m a quitter, tell me that i couldn’t hack the job. thats fine. i know how much kirbys go for a DT. so if a kirby saleman comes to my door i know how much im going to buy mine for… or just kick them out =]
Comment #197 by kennyMarch 18th, 2009 at 12:37 pmI have Kirby for 12 years , and very happy it work great.But last week it broked, please, help me to find someone to fix it, I tried couple stores, one in Gurni, other in Vernon Hills, they closed.
Comment #198 by DainaMarch 20th, 2009 at 8:09 amIf you know a phone number, let me know.
Sincerely,Daina.
Connie,
Comment #199 by mikeMarch 21st, 2009 at 7:14 amWhile I would appreciate your spelling lesson, you should check up on your grammar before critiquing others, but, thanks.
I have been reading over this thread for almost 2 hours (doing chores along with reading) and have at times made my children wonder at my sanity due to my hysterical snorting.
Comment #200 by KshawMarch 21st, 2009 at 11:48 amMy dad once invited a Kirby salesman into our house. My father then proceeded to make him show us evey attachment, and do every rug in the house. He also made the poor man explain to him in detail every aspect of the inner workings of the machine, and payment plans and the rest of the deal. He then said very politly “thank you for your time, you may leave now!” the man was stunned. When he realized that dad never intended to buy the vaccum, he wondered aloud “why, since his time was valuable and he could have been doing the demo for someone that wanted to buy it?” my dad answered him with ” well I just took up 4 hours of your time. Next time you want to “sell” something to someone that can’t afford it, remember that their time is worth something too, and not just to listen to you!”
Hee hee
Great story, Kshaw!
mike, what grammar issues are you talking about? Back up your beef!
Comment #201 by connieMarch 25th, 2009 at 2:12 pmThis thread is amazing. I just wanted to see what kirby is all about, since I got a call yesterday saying I had “won a free carpet cleaning.” I think I will do what Kshaw’s father did, since that’s all they claim to be coming over for. I scheduled an appointment for them to come tomorrow. I have the day off and nothing else to do, so they can stay and clean as long as they want to! I laugh reading this, and truly, truly sympathize with those not strong enough to say NO when they couldn’t afford it or didn’t need it. I am not the kind of person who can be talked into things, and for this I am thankful because it sounds like these are tough pitches to ignore. I have no doubt that I will be amazed by the demo, considering I think I own the oldest Hoover in history, but I will not be $2500 impressed. Hey, say what you want about me, about wasting a hard-working sales persons time (all you kirby owners/lovers), or about how stupid I must be due to grammar errors (which there probably are), but I AM smart enough to know, that at 23 years old I need to pay my mortgage a lot more than I need spotless carpets!
p.s. if I do spend money on a new vacuum…. DYSON ALL THE WAY!!
Comment #202 by DionneApril 9th, 2009 at 6:03 pmI’m 23 and trying to go to school and need a job. i got suckered into applying for “appliance assembly department”. They’re all full of $#!?. They told me that they were just releasing a new line of vacuums and that they were going to be opening sales and repair stores. Never mention anything bout door to door sales (let alone any salesman description at all, they mention customer service once), some people may be ok with that, but i’m a bit realistic, we’re in a recession, who the hell is going to by a $2000 vacuum? The company was DDC Services out of calumet city (SE of chicago), the one that Katrina went to. Thank that kirby god, i guess, that i did this research on the company before i went to “orientation” tomorow at 12:30. They ask what type of car you own and if it’s yours or if you share it, guess it’s cause they want me to drive around with a vacuum. I have an ‘86 beater Jetta, i don’t like driving to the gas station a block away for cigarettes let alone lugging a vacuum around in that beast. Still can’t believe they told me probably 8 times that it’s “demo assembly” and that they were opening stores. All that talk about the singing and bell ringing and everything is a bit fanatical to me, definetly some brainwashing in all that. Never mentioned once that i would be doing sales, let alone doing sales in other peoples homes. You don’t even really know it’s kirby till near the end of the interview. And what does kirby have to do with medical appliances? that’s another thing they told me. Now to wait for them to call, i’m going to at least come out of this with a laugh for wasting my time. I wondered why i still didn’t know what the job really was yet even though they hired me.
Comment #203 by BobbyApril 15th, 2009 at 1:09 amOh and all those salesmen and everyone who wrote long fanatical posts about kirby and how filthy we all are. You guys sound like Nazis.
Comment #204 by BobbyApril 15th, 2009 at 1:43 amJust to pop in and say this strain of comments has been so very entertaining. Thank-you.
And, I have So. Many. Questions. for the poeple who are so in love with Kirby they are willing to personally insult those who don’t like the vacuum or don’t want to pay the ridiculous price for it, or have had very bad experiences with the company. Really. It’s a VACUUM people.
But thanks for the laughs!
BTW–I own a Dyson. After buying and returning a number of different vacuums, I bought the Dyson and have never returned it. It works great. If something better comes along some day then I’ll switch brands without a problem and without insult to anyone who loves Dyson. I’m sane like that.
Comment #205 by AubreyApril 15th, 2009 at 3:26 pmI used to be a Kirby sales person and I will not try to claim that they are not pushy and rude, and while I quit for own my morals the vacuum it self was AWES0ME!
Comment #206 by EricaApril 19th, 2009 at 10:59 amWhen I started with Kirby I could not afford one for myself so I bought a used 14 year old one that worked great and at that same time I moved into a new apartment that had nasty carpets due to the previous renter obviously letting their dogs potty on the floor. Between the shampooer and the vacuum itself I got the carpets cleaned to like new condition, even the smell!
Now I am nt telling you should go out and spend $2000 n a Kirby I am just saying that while the sales people are not nice the vacuum is.
Here’s something I learned due to my own personal curiosity, Dyson and the Oreck both failed horribly in suction! Again I am not saying go run out and buy a Kirby BUT I am saying do not buy these two brands! From my testing -not in a home but on my own time- I found that really the only two Store brands that have excellent suction are a Hoover and a Dirt Devil!
My Kirby vacuum is still going strong and I love the hard floor attachment as I do not have to sweep or use a dust pan again!
You all who say that those cheap super center vacuum cleaners work the same as Kirby does, then your must be flat out stupid. Bluntly. There are so many internal and aerodynamical design factors that make the Kirby more powerfull and capable than most other vacuums on the market. When I say MOST, I mean aside from the other high end cleaner such as Rainbow. Hyla is a cheap ripp off of the rainbow. If you want a water filteration “Home Air and Room Purification System”(vacuum) than get a Rainbow. They are far more powerfull and durable, and cheaper, than the Hyla and you get more for your money.
Comment #207 by ConnorApril 20th, 2009 at 3:15 pmIf you do not buy them used, then you dont get KRIBY’s warranty. But, if you purchase them rebuilt online, you can get them hundreds of dollars off, even more than a thousand almost brand new or ENTIRELY REBUILT to where they have all new parts and very few parts are of the original vacuum, reconditioned. Go to www.goodvac.com and he has any Kirby from the Heritage and on enitrely rebuilt. Do not get the G3,as that was the first of the Generation series with tech-drive and it leaked oil and left carpet a little oily. The Heritage is fine, its just not as powerfull, not self-propelled, and has not as near the good grade of filtration.
Comment #208 by ConnorApril 20th, 2009 at 3:21 pmIf you do not buy them used, then you dont get KRIBY’s warranty. But, if you purchase them rebuilt online, you can get them hundreds of dollars off, even more than a thousand almost brand new or ENTIRELY REBUILT to where they have all new parts and very few parts are of the original vacuum, reconditioned. Go to www.goodvac.com and he has any Kirby from the Heritage and on enitrely rebuilt. Do not get the G3,as that was the first of the Generation series with tech-drive and it leaked oil and left carpet a little oily. The Heritage is fine, its just not as powerfull, not self-propelled, and has not as near the good grade of filtration. I would suggest the G6 and on. They have higher air-flow and HEPA filtration. The Ultimate G DIAMOND has a 2-speed motor and can reduce its power for lighter weight carpet and rugs. But NO Kirby is as powerfull as the NEW Sentria. He has that one new also. I bought a rebuilt Ultimate G Diamond edition and it came brilliant silver and very very shiny. Not a spec of dirt in or on it. It looked BRAND NEW “NEVER USED.” He even has a warranty through his store and a “rebuild program” of his own. You can send in your Kirby, G3 and on, to be reconditioned for $163.00 every fifteen years or so. But Kirby is the best. You all need to shake off your irritating arrogancy of the vacuum cleaner yourself and think of it logistically.
Comment #209 by ConnorApril 20th, 2009 at 3:25 pmAs I said of your pure stupidity, you need to think of it logistically. Have an engineer look at it for yourself so you can see it against another Bissel, Hoover, Dirt Devil, etc. The airways are small, long, catchy(clog), far from the motor(power source), and usually are placed at the right end of the vacuum. Kirby’s airways are not ridged they are VERY aerodynamic, short(connect to the particle deposit(bag) less than 11 inches from it’s intake, and the fan is directly by the intake. Which means that it pulls in A LOT of air at one time. It is Kevlar which means sucking up bolts and pennies shouldn’t harm it, but after enough times it will crack. The bag has TWO(2),yes !2! HEPA filters. The internal bag and the external bag. And as far as it being complicated, I do have to agree on that…AT FIRST. It only takes practice and a LITTLE bit of time. If you watch the video, that shows you how to do EVRYTHING!!! In very easy, simple steps. Think of it like this. You are only going to use the hose and the powerhead. If you can figure out how to connect those two things you are good to go. It all becomes second hand nature after about a week of using it. And for its weight, then suck it up. It is self propelled and only requires you to apply only a 1/2 pound of pressure to vacuum with it. Lighter vacuums require more strength than that!!! And for picking it up, if you pick it up at the “carrying” handle than it is A LOT lighter. But all in all, work is work. Suck it up and deal with it. Your never going to live in a perfect world, because theres never going to be perfect people. Or even one person. All that matters is you getting the most out of your time possible. Which vacuum is more practical, the Kirby or a Bissel? The kirby because it pulls out more filth from your home. Which will last you longer and give you less-no problems. The Kirby because it is constructed of metal and has all the parts within it tight and copmpactly desiged with a lot of METAL keeping them fastened to where they are. Just like buying your car. Its an investment. Now either the dirt and wasted time can stay and the Kirby stay out of your life, or the Kirby come into your life and clear up all the “bad weather.” If you were smart, which would you prefer. The Kirby obviously. And as for your rugs, they are apparently bad quality. In terms of non-vacuumable. Vacuums that do pull out dirt will jump around on it. While your Dyson if it just glides acrossed it, is not getting much “OUT,” it may get things “OFF” of it.
Comment #210 by ConnorApril 20th, 2009 at 3:41 pmAnd for those of you who seem to thing that Dyson is better than Kirby, check out the series of test between the 2 of them at www.greatvacs.com This guy ran a whole series of test on both NEW machines covering power, filtration, and airflow. Type the URL in and click on Kirby Vacuum Cleaners, scroll down about half a page and click the link that says DYSON Vacuum Cleaner OR KIRBY VACUUM CLEANER– Which is the best Vacuum? See for yourself. If you think that he is tricking, than you are in a sad state of denial. Sorry but thats the reality of you.
Comment #211 by ConnorApril 20th, 2009 at 3:45 pmJust keep typing, Connor. Just keep typing.
Comment #212 by Heather O.April 20th, 2009 at 3:52 pmIm sorry if I sound rude because I know I do, but I puprosely did it. Its just the reality of this blog. I know I am right. I have dont loads and loads of vacuum cleaner research because I have OCD and while I’m not as near as obsessed with them as I used to be, I still am. Vacuums in general and Kirby & Rainbow more specifically.
Comment #213 by ConnorApril 20th, 2009 at 3:52 pmIf you have ANY questions email me at cfrancis94@gmail.com
Oh, it’s not at all rude, Connor, to call us “flat out stupid,” full of “pure stupidity,” and all. Why would that not be flattering?
I just want to say that your fine example has persuaded me to drop all apostrophes from my typing. Also, to misspell a good share of my words. Also, to post the same comment repeatedly. The light has dawned. Now I know what it takes to be “not stupid” as well as “not rude.”
Thank you.
Comment #214 by Ardis ParshallApril 20th, 2009 at 4:03 pmOh, it’s not at all rude, Connor, to call us “flat out stupid,” full of “pure stupidity,” and all. Why would that not be flattering?
I just want to say that your fine example has persuaded me to drop all apostrophes from my typing. Also, to misspell a good share of my words. Also, to post the same comment repeatedly. The light has dawned. Now I know what it takes to be “not stupid” as well as “not rude.”
Comment #215 by Ardis ParshallApril 20th, 2009 at 4:04 pm(I’m sorry for that, Heather, although I did it on purpose. I seem to be obsessed. Not as much as I used to be — oh, wait, yes. Just as much as I used to be.)
Comment #216 by Ardis ParshallApril 20th, 2009 at 4:06 pmBut Ardis, you need to think about it *logistically* . . .
Comment #217 by KaimiApril 20th, 2009 at 4:26 pmI love this thread. With all my heart. And it’s not even my post.
Comment #218 by Heather O.April 20th, 2009 at 4:32 pmMakes me glad I have hardwood floors.
Comment #219 by Melissa McApril 20th, 2009 at 5:10 pmIt really is a marvelous thread. Who knew people would get so worked up for so long over vacuums?
Comment #220 by Alison WonderlandApril 20th, 2009 at 5:58 pmApparently my rugs are “non-vacuumable” bad quality. That’s why Kirby ruined them. Just saw that in Connor’s comment. That’s new.
I, too, love this thread. I’m still busy trying to “shake off the irritating arrogancy of the vacuum cleaner”.
Comment #221 by The WizApril 20th, 2009 at 9:51 pmI’ve stayed out of this, since I cleansed myself of the bitterness I used to have that our Kirby is a piece of junk - and the horrible experience of being asked to manipulate my friends and family when I considered selling Rainbow vacuums as a teenager. Scumbag sales tactics don’t reflect my ideals very well, and those were scumbaggy to the core.
(Actually, I thought I stayed out of it because I just never got around to reading it, but now I know it’s because I wasn’t flat-out stupid - until now.)
I finally succumbed to the inevitable, and I’m glad I did. I haven’t been this amazed at one commenter’s single-minded devotion to a cause (modeling the pure stupidity of others to unselfishly bring it to the attention of the world) in a long, long time - and I just want to express my wonder that such a role model exists for all you poor, unfortunate, stupid souls.
Comment #222 by RayApril 21st, 2009 at 3:38 amI was purposely being rude to “certain” people. Not the certain ones. And I apologize for the long posts.-tend to write lengthy. There are specialty rug cleaners that are designed for them. I do apologize for the rudeness once again. I had a bad day. Everyone does and Im sorry. I do LOVE Kirbys though, and almost feel fraternal instincts toward them. Its wierd but thats the scarry result of OCD and ADHD. Dyson vacuums are only worth about $150. They clog and lose airflow. Plus they are plastic. I am a rainbow dealer and sold a Rainbow to a “lead” who had a Dyson “Slim” less than a year old. It smelled bad and was obnoxious and annoying. Felt very fragile to. The Kirby feels like a tank out on the carpet, its warzone against the hopeless dustmites.
Comment #223 by ConnorApril 21st, 2009 at 8:49 amWow. The first sentence of my last blog looks really dumb. And the reason for my spelling errors is because I type really fast and am not yet used to our new keyboard.
Comment #224 by ConnorApril 21st, 2009 at 8:56 amAh Ray, my soul and its spirituality IS rich and powerfull. I’ll leave it at that…….
Comment #225 by ConnorApril 21st, 2009 at 8:59 amI like the Kirby and I bought it for $150.00 used. HeHe. They did the test and used my Hoover to vacuum the baking soda. They went over it 50 times and it didn’t get the stuff up. They barely moved the Kirby and it got a lot of soda out of the carpet. I suspect that after a few good once overs the soda would be gone, where as my Hoover wind tunnel would still be trying to get something.
The dyson is cool but I wonder if it really gets as much up as the Kirby. The sales pitch is what it is. I don’t try and argue with these people. They aren’t here to debate and many of them are so young that I wouldn’t want to dash them to pieces over this. I take in the big picture. I am actually amazed that you got so angry over this. Why? I mean really?
Comment #226 by BillApril 22nd, 2009 at 1:02 pm*sigh*
Comment #227 by Tracy MMay 16th, 2009 at 11:14 amBill, the reason we’re so angry over this is because of the tactics they’re using.
Comment #228 by ElizabethMay 20th, 2009 at 9:36 amFor example they lied straight to my face. My husband is stationed in Hawaii so we are stuck on an island. In the sales pitch (not knowing what they were selling yet) they told me that there was a contest and there were kids that had never been off the island and had never seen snow that were trying to go to Wyoming. He said little kids more than 5 times until I finally said, I’m not having a little kid clean my stairs. They also said that’s all they’d do was my stairs. After I explained that I couldn’t do it then because my husband was at work they tried to pressure me to let them in “it’s only a cleaning that’s all.” After 15 minutes I finally got them away from my door and that’s 14 minutes after I said I needed to wait for my husband to be home and couldn’t do it then.
That was two weeks ago.
Last night they came back while my husband was out but I knew he’d be home so I said they could come and by the time the demo guy Monty got here my hubby was back so I thought it was all good.During and after the demo I expressed many times that we CAN’T afford it, so Monty tells me he’ll take off his commission. Yeah right, I didn’t buy that one. Then his supervisor returned and took over the rest of the haggling. They were going to sell it to us for 3,495, but cut it down to 2,340 ‘because we’re military’. Mind you I am cooking dinner and it’s an hour and a half since they got here. I asked how much the interest would be and they said 8% per year, so for 36 months it would be 24%. No, that’s not right I said, it would be less than that. I asked a few times but he kept talking and I needed to tend to the stove. He did reiterate many times after that that it was 8% interest rate. Even when I said I refused to pay interest on a vacuum.
My hubby decided not to have a back bone last night which didn’t help but I was so preoccupied fixing supper that I just tried to leave it up to him to get them out. By the time I was finally ready to serve food we also just gave up and asked if there was anyway we could have a day to talk it over considering they began to follow my husband everytime he came to talk to me. They wouldn’t leave us alone!
We said no thanks at least 10 times and they never budged. So here we were buying a 2,340 dollar vacuum (with every intention of just getting them out of our house, we’re going to return it today)
Once we were done filling out the application I was eating and then trying to clean up when they were finally going over the contract. I just wanted them out so I didn’t look it over too much, knowing we were just going to return it under buyer’s remorse. When I did look over the application it showed it at 24% interest per year and they added the entire ammount right away so if we did pay it off early we’d still pay an extra 964! If it was 8% we’d only pay around 300 in interest, which is still too much for a vacuum. So 2340 turned into 3304.
They also said our first payment wouldn’t be for about two months and looking at the contract it gives us two weeks. He promised us two months.
He flat out lied to me multiple times,
The real kicker is my hubby knew to not to let them in. He knew they wouldn’t take no for an answer and yet he didn’t share that informationw ith me until a couple hours after they left! He didn’t want to be a jerk and didn’t kno how to put his foot down, knowing what to expect in the first place.
A word to the wise, DO NOT LET THEM IN YOUR HOUSE!! They don’t stop talking and they lie through their teeth.
Good luck returning it, Elizabeth. Now it’s your turn to not take no for an answer! Threaten legal action if you have to.
Comment #229 by The WizMay 20th, 2009 at 1:56 pmI have heard alot of people talk about to stop a salesman right at their feet. The kirby can also do wood floors. Its not just a vacuum cleaner its a home maintenance system take the top upright, canister, hand portable, shampooer and mix them together ur going to get close to the same price. Its 5 machines in 1. I did have probs with the high pressure and i saw alot of the complaints. So i made sure i wasnt and i did pretty good. I did get tired of the appt setters lying at the door. I would always say im with kirby its for sale but they dont have to buy anything. I told them either way they are goin to get a really good clean and sometime soon or down the road hopefully they will keep us in mind. I traded in every vacuum cleaner out there. Kirby is the best if you use it right the people do tend to mess up the whole experience.
Comment #230 by michael d.May 22nd, 2009 at 9:39 pm“the people do tend to mess up the whole experience”
Which people? Those silly customers who just can’t appreciate the fine art of the Kirby sales pitch?
Comment #231 by ResearcherMay 25th, 2009 at 1:14 pmI think he meant the wrong kind of salespeople. As in most of them.
Comment #232 by The WizMay 25th, 2009 at 1:18 pmThese salesmen are trying to make a living like everyone else. the fact that some are rude or pushy doesn’t make them all that way. the simple fact is that kirby is one of the best vacuums on the market. If you don’t want or like the vacuum that’s fine, if the salesmans pushy then stop the demo and tell him to leave, if he doesn’t then have him call the manager and explain your grievance. this does work well.Kirby doesn’t want rude sales people, nore do they want a bad image.
Comment #233 by caineJune 4th, 2009 at 6:26 amCaine, I stood on my couch and yelled at the man to leave my house. He laughed at me.
I should have called the police.
Comment #234 by Tracy MJune 4th, 2009 at 10:00 amWell, my Mormon Mommy Soldier loves this blog and was snorting hysterically as she read this post, so I had to check it out. I just finished all the comments, and I have to give kudos to the post that just won’t die!
Kirby seems like a better cleaner than Dyson, and longer lived, but it also seems heavy, ridiculously expensive at times, confusing to use, sometimes damaging, and often comes with pushy and rude salespeople as the bow on top of the present. I guess it’s all about priorities here.
My family’s got a cheap, $50 dollar, unbranded vacuum and it leaves our carpets looking nice and cleans up the stuff I can see. We have a VERY hairy golden lab, so that’s a big achievement! As far as I can tell, we’re not living in filth or dying of dusty lungs, so I don’t think it matters too much. (And yes, I clean the house with my mom every morning and do a lot of the vacuuming, so I think I know what I’m talking about!) Just today we accidentally vacuumed up part of a plastic appliance and had to pull it out, and the thing still works. You don’t have to have a glorious Kirby or a Dyson - although they sound good - to have a clean home and a good vacuum.
Anyway, my point is, Kirby’s cons seem to outweigh their pros. And you Kirby lovers and salespeople, knock it off with the steamy, disrespectful rants about how superior you and your vacuums are. You are definitely NOT helping your cause here. And in case you haven’t noticed, people tend to just laugh at you instead of taking you seriously. Maybe that says something about your current approach?
Comment #235 by superchickloverJune 5th, 2009 at 8:25 pmYou should see the comments we delete…..Filled with profanity about what f*ing idiots we are.
Comment #236 by The WizJune 5th, 2009 at 9:12 pmThe Wiz,
Congratulations on one of the longest, most passionate blog topics on the web … abortion? … no … Obama? … no … gay marriage? … no …
Vacuum Cleaners! whodathunk?
I just spent three hours reading every single entry and I feel like I went back in time or forward…not sure. But I landed on your site because of a relatively painless Kirby sales experience earlier today.
My wife and I agreed to a demo as a favor to the parents of the 20 year-old, newly minted sales rep. We knew it was Kirby in advance, but honestly didn’t know anything about the company or its sales “model”. The rep - I’ll call him Alan - is a great young man. We’ve watched him grow up and he’s low key, honest, and straight-forward.
He showed up an hour late looking a bit disheveled and tired and proceeded to do many of the demonstrations already mentioned by other posters and he did a pretty good job. Midway through the demo he called his supervisor and told him he was “already at the next house”. This didn’t seem to make the supervisor happy, but Alan pretty much shrugged it off.
He probably used less than 20 of the little disks to show us the extra dust the Kirby picked up. We may have rushed him a bit, but I don’t think he was targeting 100. In the end, he made a weak attempt to close us, but never crossed the line or became pushy or rude.
The starting price was $2400, but we didn’t do any negotiating, so I don’t know what price we could have gotten to. My wife was (is always) adamant that we don’t buy anything on impulse and that we need a day or two for major purchases (doesn’t stop us from completely overspending though).
After about 90 minutes he was packed up and out the door. We never did see – much less talk to – his supervisor or anyone else from the company.
Based on everything I’ve read here, I don’t think Alan is going to make it as a Kirby sales rep… because we didn’t feel nearly abused enough.
And the fact is, we were pretty close to buying one. My wife has been thinking of getting a new vacuum for awhile. And I’ve been looking at a particular vac with specialty attachments for detailing my new car (Audi S5…oh yeah, baby!).
So I went online to see if the Sentria had such accessories…and what do you know? The ONLY extra – that wasn’t already included with the “system” – is a set of micro detailing attachments. Woo hoo, I was sold and ready to call Alan to give him the good news!
Then I saw the link to your blog.
And the links to many other sites.
And I’m rethinking.
Here’s my theory on Kirby’s sales “model” - they hire hundreds of young men and women only to get access to their friends and families. If they hire 100 new reps and they all provide 15 demos (mainly parents, friends of parents, relatives, friends of relatives, etc.) during the “training weekend” and during the first week or so that’s 1500 demos. But the Kirby company knows it’s not going to pay 95 of those 100 new people doodily squat because they make it impossible to meet the goals and those 95 are going to quit within a week or two.
This is the first example I’ve ever seen where a company’s recruiting function is actually part of the sales organization.
All that said, I might still buy a Kirby Sentria, but only if Alan remains with the company, they treat him properly, and I can be sure he’ll get the commission.
I doubt I’ll every buy a Kirby Sentria.
Two last thoughts:
My favorite single line from all the blog posts was: “Recently a Kirby salesman was on the news for donating a kidney to a dying man.” Comment #73 by Amol, December 17th, 2007 at 8:45 am.
What a crackup.
Lastly, I’ve changed my mind since writing that I might still buy a Kirby. The posts from Kirby supporters, Kirby sales reps, and other Kirby aficionados have been, with one or two exceptions, remarkably inane on so many levels. I couldn’t possibly buy a product from a company that attracts such complete horses’ asses.
Instead, I think I’ll just give Alan $500 and buy a Dyson – I’ll still come out ahead.
Thanks for listening.
Comment #237 by dsdoyingJune 7th, 2009 at 2:24 amOkay I just gotta say a few things. If Kirby is such a horrible product why has it been around for 95 years and why does the richest man in the United States, warren buffet, own it?? Also if Kirby is soo bad why is it that every demo I leave, sale or no sale, the people are always left with a smile on there face. Don’t judge an entire company with millions of employees on one person, that’s almost as bad as being a racist for heavens sake. Oh and about the baking soda thing, you can go over it with your plastic dyson all day for all I care it will never remove it. 6 or 7 with the Kirby its all out.
P.S. I’m not a shady salesman. I sell this machine because I know and truely believe that it is the BEST. If you had a bad experience with a bad employee of ours I apoligize but don’t take it out on me if I’m the next one to knock your door, remember your bad experience wasn’t with me. I’m just trying to make a living just like the rest of you
Comment #238 by Kirby SalesmanJune 10th, 2009 at 11:54 pmWell I am pretty impressed that this blog has been going on for so long!! Here is my story. I responded to an add about cleaning carpets for $1750 a month. I called the number, and the only thing that the girl on the other end said when she answered was “Reception”. That was it, no company name, no nothing. So I scheduled the interview for that day. I went in all dressed professional, like they had asked, and was given the sales pitch of becoming a Kirby employee. At the end of it, they said they would call and tell me if I got the job or not. They called, I got the job. Now I had heard of Kirby Vacuums before, and knew about what they cost and the whole jazz, I’d seen the demos before. But then I got to thinking, really, what company pays that much for entry level position? I decided to do some research. I actually found a posting, of someone in my area, went to the exact same thing I did, only just a few weeks before, and laid out what they (Kirby) expected. And I also came across this posting. Needless to say I did not go to my first day of training. I am not a pushy person, and I am not prepared to work 12-14 hr days, 6-7 days a week. Especially if I am not going to be guaranteed pay. Now don’t get me wrong, I’m not saying anything bad about the Kirby vacuum itself, I don’t have any real experience with one, but I do think they are overpriced. I also believe that one probably could be making money selling them as well, but you would have to be VERY pushy to do so. I also have a Dyson, I love it! Very easy to use, just plug it in and go. To use the attachments, just squeeze a button, and pull the handle off…that’s it. Oh, and for any Kirby employees thinking I should have given the job a chance, I actually found a better job, that will start me off at over $2000 monthly, and also provides a valuable service to the country. I joined the Army. So, I am still supporting America, only providing a much better service. Here’s to keeping this blog going.
Comment #239 by DerekJune 11th, 2009 at 2:20 amYay Derek! Thanks for your service- the Army is lucky to have you.
Comment #240 by Tracy MJune 11th, 2009 at 9:05 amdsdoying, if you still really want a Kirby, I’ve got a G4 in my garage you can have… Good luck to Alan!
Comment #241 by Tracy MJune 11th, 2009 at 9:10 amI don’t think anybody is denying that Kirby is a good vacuum. But it’s hard to overlook the price, the sales-pitch, and the company’s lack of honesty when considering supporting such a product. And, after all, it doesn’t matter that it’s the best, I just can’t afford to spend $2000 on a vacuum. I’d love a Lexus too, and it’s safer than our crappy RIO, and could save my kids’ lives more effectively than pulling out baking soda, but I’m not shelling money out for that baby either.
Comment #242 by Heather O.June 11th, 2009 at 1:47 pmKirby could seriously be a lot better place to work. I use to work there. I did enjoy it i really didnt mind the hours cause i knew that i could make up for it with money. How do rich people get rich they work more than everyone else and sometimes smarter. My biggest weekly paycheck was 1500 pretty nice. but I missed like a day or 2 a week or so and i didnt get paid nothing i still worked like 5 days a week. so i was like damn. I tried to apply at another office just to see if it could be a better experience, and wow it was worse. So i do think there are bad and good offices and people. I didnt have to pressure people. I may have asked a couple times for the sale but the people appreciated that i wasnt pushy. So i do think it also depends on how you say it. Im not quite sure why they hide stuff either in the demo or door pitch. I guess its one of those things to change from the inside.
Comment #243 by michael d.June 13th, 2009 at 6:20 pmThis is to funny. Back when we were stationed in Hawaii, like another poster said, the navy housing was off base, so solicitors, though not technicly allowed to solicit, could easily cruise through the neighborhoods.
We had just moved into housing and my husband was out to sea for a few weeks. I was 6 months pregnant. The doorbell rang around 8pm and I looked out the peek hole. It was a woman. I didn’t want to open the door, but was afraid maybe it was a neighbor I hadn’t met and maybe she needed help with something.
Nope, she went into a spiel about how she wanted to come in and clean my carpet very quickly as it was so late and that she had had a bad week and please please please let her come in and do it and she would even let me keep the dust buster in her hand. I reluctantly agreed, being very non confrontational.
She came back 20 minutes later, opened the door and these big huge dudes came in with a gigantic vacuum. I had no idea what was going on. I never saw the girl again. One of the guys was the supervisor and the other one was to do the demo. I immediatly regretted my decision but was so dumbfounded I just couldn’t muster up the balls to ask them to leave.
He went through the entire downstairs carpet, upstairs over the mattress and how i’m living in dust mite sh*t and the lame joke about how if I decide to buy the vaccuum he gets to call his boss and tell them him I don’t want to live in “sh*t” anymore. Then of course making me feel bad about anything in the carpets and the air that might cause my future baby to get sick or develop asthma. Basicly telling me I was being irresponsible if I DIDN’T buy the thing. He was there for two and a half freakin hours. The only way I got him to leave was to say I would finance the vaccuum and not tell my neighbors what deal I got on it. (He claimed they had bought one, but of course, they hadn’t).
As soon as they left, I decided right then and there that I was going to call up and cancel the transaction the next day and tell them to schedule an appointment to come and get their vaccuum when my husband was back home and I wasn’t alone.
THEN my husband was home when the guy came to pick it up (the same one that sold it to us)and I conveniantly went to the store so I wouldn’t have to be there. I come back an hour later and the guy is there shooting the breeze with my husband, still trying to get him to keep the vaccuum. He was still there half an hour later! Finally we got him out, pouty faced and all with his vacuum.
Oddly enough I got a paper in the mail two weeks later saying I wasn’t even approved for the financing they wanted me to work with.
I will point out that it was a very nice machine, and when I called the receptionist to cancel the transaction she was very nice about it, AND it was my own fault for opening the door in the first place, so in that sense I was very naive and stupid. I think it’s a great vaccuum, I just am not comfortable with the practice of some of the sales people. At least the ones I personaly have come acrossed.
Oddly enough, a very blunt, often crude neighbor of ours had a guy in his 20s come to the door and try and make his way in. My neighbor said”I don’t mean to be rude kid, but for $3,000 that thing better lick my balls” the kid laughed and said”It will mister! It will!”.
Comment #244 by AlyssaJune 30th, 2009 at 7:01 amOh, and I never did get that damn dust buster.
Comment #245 by AlyssaJune 30th, 2009 at 7:02 amI hate the Kirby my husband bought. I wish I could take it to the firing range on post and let them have fun with it. We live in a new construction home with brand new carpet. We have only been here for 3 months and our carpet looks older than it really is.
Comment #246 by AmyJuly 14th, 2009 at 4:53 pmIts so not worth the 1500 he paid for it.
Hey Connor or any Kirby owner. Have you every pulled your carpet and can say there was no dirt under the pad. I can and I own a $169.00 vacuum. And my carpet is over 10 years old.
Comment #247 by sandiJuly 22nd, 2009 at 2:20 amAnd yes I’m stupid, because I use to own a Kirby and was not so impressed. And don’t say I didn’t know how to use it. How stupid!! I was young and I wanted to be the perfect house wife and take care of my brand new home. Then I found out that I could do it for less and without the trouble.
I made my way to this site because of what happened today. All the empolyees comments that not every saleperson are the same and Kirby doesn’t want that type of person working for them. I can’t believe that, you train them. If I owned the company I would not let any dealer that hired people that acted pushy or rude to a customer represent my company. They would lose their dealership. Oh yes, I can afford to buy a few Kirbys.
We had three guys come up to my daughter-in- law’s today. She opened the door thinking it was someone else and the head dude pushed his way in. Was not invited in!!! He went thru her house saying he was there to clean her carpets for free. Asking questions he had no business in asking. She told him no and to leave more than once. He even yelled at her.She is very young and was scared to death. He went out to get his cleaner. She shut the door and locked it and called me. As I was walking over to her house I saw the three dudes getting their stuff out of the truck. When they relized I was there they started back to the truck. I asked them to leave and that no one else on the property wanted their Kirby. The dude started asking me those question. As I got madder, because of his questions, one of the other dudes said they didn’t mean to cause any trouble. I told him then you should have left the first time she told you. They finally jumped in their truck and haul buns. Guess they decided that she wasn’t alone and it wasn’t going to happen. Who knows. Don’t tell me they are just trying to make a living. Walking into to someones home without being inviting is like breaking in. Yes I did email the main office and I will be talking to the dealer that hired them, the BBB, and anyone else I can find.
Sorry for bad grammar or misspelled words, I’m alittle mad and a recovering Kirby owner.
sandi’s is one of the better comments on this thread - loved it!
Wiz, your Kirby post will soon be old enough to go to Primary. Shouldn’t you arrange a birthday celebration or something? I’ll send the virtual balloons.
Comment #248 by Ardis ParshallJuly 22nd, 2009 at 11:02 pmOkay, I have to apologize to the Kirby door to door salespeople. I now see my error, after talking to Kirby, it was my daughter-in-laws fault the thing happened to her other day. She didn’t say no the five times like she was suppose to, Sorry. We had no idea! Saying no I don’t want my carpets cleaned doesn’t mean leave my house. Opening the door to hear, must mean I’m inviting you in. We promise if there is another time we will yell thru our shut doors no I don’t want my carpet clean 5 times and be sure the words leave please loud enough for our neighbors to hear. I promise when the Kirby head quarters calls me for their follow up I will apologize for my error. I hope you all will except my apology! I’m so ashamed of my behavior. Good luck to you all.
Comment #249 by sandiJuly 23rd, 2009 at 11:08 pmMy vacuum is American made and I love it. I’m pretty sure my cleaning lady is undocumented, and I love her too. How’s that for a thread jack?
Comment #250 by mehzzedupJuly 24th, 2009 at 12:13 amMy sister and I had mostly the same experience as mentioned above, she had a woman come to the door and said she just wanted to do a demo, the neighbors let her do a demo in their house, blah…blah…blah…then a man shows up for the demo. That’s when I walked in and was wondering who these people were!
But then I have to say, the demo was pretty impressive! Now mind you, we have been trying to get our carpets really clean for years, so we own several vacuums. And, our experience was different because our salesman was really nice and personable. He did the standard convincing argument, the demo of vacuuming the bed and letting us see the endless amount of crap that came up, how the Kirby can get dust mites out of your bed and allergens, etc. But one other perk was that he would let us trade in our old vacuum cleaners, saying he’d give us $100 off for each one. No joke, we were eager to get rid of our old vacuums, so we took inventory. We had six, yes, SIX vacuums, two of which were still in the box! (My mom bought them looking for a light weight one). We almost settled on $1,500, but when the salesman started to shampoo the carpet, I did a quick check on the internet.
Yes, there are a MILLION complaints about the Kirby, but consumer reports did rate it as one of the best vacuums out there, although not thousands of dollars good. So I went back to him after he was finished and told him that he was a great salesman, and that I was impressed with his demo. and was willing to shell out $1,000 max because of what I found on the internet (still expensive, but I chalk it up to a hardworking man’s commission). Yes, despite the complaints my sister and I still decided to buy it and he accepted our offer (but I hear they will go as low as $800, there are cheaper refurbished ones or ones on e-bay but they don’t have the warranty). Plus, he hauled away a carload of old vacuums and equipment for us.
And by the way, so far so good, I am happy with the Kirby, it is lighter than the other vacuum my sister had and works a million times better, but at my condo, I have a Dyson and I love that too! Isn’t there enough love to go around?
Comment #251 by SandyJuly 24th, 2009 at 12:36 amI just want to say that I love my Dyson DC17, and after what I read here I will never, never allow a Kirby in my home, even if someone gave it to me. I have also told my wife to never allow any sales people in our home based on what I just read here. Kirby is an outdated company, I am surprised they are able to survive in the current economic times. Hopefully they will be out of business before the recession is over.
Comment #252 by BrianJuly 26th, 2009 at 11:01 pmActually to tell you the truth i have a little insite on this blog……the dirt meters that KIRBY professionals use has very little suction compared to what the full power of the dyson or any other vacuum would have put the bag on the KIRBY and then lets talk who the king of vacuums! Not to mention all of the extras you get can your dyson or any other vacuum for that matter dry clean your carpet, declog your drain, change a lightbulb, spray paint your art project, blow up balloons or air mattresses, it may seem like a lot but its not even the begginning of what it can do that is just a small fraction, and to some they think why would i want that much but why wouldnt you because you could have one machine in your home that can do everything there is needed! I firmly stand behind KIRBY and always will because I will tell you this I have tested a KIRBY against a Dyson several times and every single time the KIRBY won out and everyone is all about the rave about how Dyson works great on hardwood that is the only place it should be used considering that if you check into carpet manufacturer warranty on most carpets your warranty is void if you use a Dyson and no where have i heard that said about a KIRBY but if I am wrong Please Fill Me In even though I will never bow down to Dyson….But I owe the quality of my daughters life to KIRBY
Comment #253 by amyAugust 17th, 2009 at 10:44 pmOh blah blah blah…
The Kirby people always show up and seldom know grammar or punctuation. It’s pretty much a give-away.
Blah-de-blah blah blah.
Go away.
Comment #254 by Tracy MAugust 18th, 2009 at 12:43 amBoy, am I glad I’m about to pull up all my carpet and put in tile instead.
BTW I love my little $100 plastic vacuum I got at Walmart. Easiest vacuum to empty, and clean the filter, of any vacuum I’ve owned. And it weighs practically nothing.
Comment #255 by BeckyAugust 18th, 2009 at 12:24 pmJust had an encounter this afternoon with Kirby. Two people pounding on my door with a 2 litre of Pepsi. Said their business was opening up and they were getting paid to showcase some of their products. I looked at the suspiscious blue van and said, “I don’t see a pepsi logo on the van”. I said whatever, and the guy left and returned with a Kirby vacuum. The girl split and I never saw her again. I told the guy that there is a zero percent chance of me buying a vacuum today. He said he gets paid to demo it, so I said sure. After he was finished, my answer was still no. My dyson did decent, and I honestly believe the Kirby is better, but no THAT better. He thought me saying no was from the price being to high, so he kept bringing it down. It ended up being 800 dollars. I still said no, and then his salespitch was “Awe, come on” over and over. I told him that his chances of selling a vacuum would be better spent at another house rather than pushy tactics on me. He said he was required to spend a certain time to get the 25 dollars, so we went outside so he could smoke, and i spent the time picking weeds in my flowerbed. I came in and ebayed the same vacuum for 200-450 dollars. I told him if i changed my mind, i would buy from ebay.
Comment #256 by BartAugust 23rd, 2009 at 2:04 pmkirby haters. learn how to use the machine. and the fact that you would never have to buy another vacuum again. think of it this way. most of you have said that you had a dyson or a hover bought them dor 150 to lets say 500 for a plastic vacuum. and where most of you can agree you will most likely have to buy another one in about two to three years. so over 15yrs
1 vac at $200 each 3yrs = $1000.00
then you put in a shampooing systems.
1 shampooer at $350. each 5yrs. = $1050.00
then new carpets.
1 time at $1500.00(low price for two level.
that’s $3550.00
or
1 vac at $200.00 each 3yrs = $1000.00
1 shampooing from a pro. company at $200.00 for the whole house. each yr. = $3000.00
1 carpet at $1500.00
thats $5500.00
That’s the price of a plastic vac.
lets say you buy a kirby at $1800.00
over 15yrs we do the same thing
1 vac at $1800.00 each 25 yrs. = $1800
1 shampooer at. well included in the kirbys price. = $0.00
tech 159.99 but its always in the deal
1 carpet at $1500.00.( and thats if you want to replace it.)
for the a-hole salesmen out there. im sorry. thats not they way i do work.
there is bad apples people, and if you think that the kirby is not worth it. the kirby man you ran into did not do his job. and thats his fault and your loss.
give the nicer ones a try and just get a smoking deal on a life time machine. i know that you would be happier!!!
always willing to answer Q’s and feel free to contact me, noholdsbar@hotmail.com
Comment #257 by coreyOctober 8th, 2009 at 12:57 amI love to go to these old threads from time to time to see what people have been adding (Adventures in Arizona is a personal favorite). I always lurk, never post. But I couldn’t let this one pass. It was just too ridiculous to let stand.
Now, let me begin by stating for the record that I have no stake in the Kirby/Dyson debate. I don’t own either one. I own a “third brand,” one which I’m very happy with. So I read these posts with a sense of detachment, usually laughing at both sides.
Now, back to the last post. Did the Kirby guy really try and make the case for his brand by comparing prices? What a joke! (I should say thank you — the humor made my day!) First, look at his first analogy. The grand total for his assumptions if you buy a non-Kirby: $3,550. If you buy a Kirby: $3,460 (actually, $3,459.99, but who’s counting?). That’s a savings of a whopping $90, but it’s OVER 15 YEARS! Or, to put in context, $6 a year, or less that 2 CENTS A DAY! Yes, that Kirby sure is a killer deal!
But that’s not the most ridiculous thing. The best part of this is the statement that “most of you can agree you will most likely have to buy another one in about two to three years.” NO WAY, DUDE! Does anyone actually replace a vacuum every three years? I’ve had my “third brand” vacuum for over 10 years now, and I have no plans to replace it in the immediate future (for the record, I paid $250 for it). Kirby’s so-called “smoking deal on a life time machine” isn’t so smoking. It only makes partial sense if you assume that people are buying a new vacuum every three years, which no one does.
Finally, I have to address your comment at the beginning: “Learn how to use the machine.” Now, again, I don’t own a Kirby, nor have I sat through a demo (nor will I). But is your vacuum so complicated that I really have to learn how to use it? Do I need an advanced degree? My “third party” machine isn’t that complicated. It has what we call in our house an “on/off switch.” Then we push it around. My youngest daughter mastered this device when she was about 4 years old. How old does she have to be to handle your product?
Now this has been a long post, and, in all likelihood, not one that many people will see due to the age of the thread. My response isn’t meant to be a personal attack, so please don’t take it as such. But please don’t make ridiculous statements to justify your product. Actually, strike that. Keep up the good work. We all can use a good laugh!
Comment #258 by Are you kidding me?October 19th, 2009 at 3:15 pmDon’t kid yourself, “are you kidding me?” — lots of us keep tabs on this thread so we can laugh along with you.
I’m not sure, but I think the Kirby man is also charging us for brand new carpets because we use $500 plastic vacs ($500?!) — apparently owning a Kirby means that you don’t ever redecorate, but using a plastic vac means you get the urge to re-do every few years?
Comment #259 by Ardis ParshallOctober 19th, 2009 at 3:53 pmHahahahahhaha… oh, man, my stomach hurts from laughing. I want to know when my new carpet is arriving. Again, I have a Kirby out in the garage (with shampooing thing) if anyone wants it. I need the cash!
(and why, WHY do all Kirby people refer to their vacuum as The Machine?
Comment #260 by Tracy MOctober 19th, 2009 at 4:23 pmYou should be lugging The Machine door to door, Tracy, and shampooing all the neighbors’ carpets (the old carpets; they won’t want new ones as long as you bring your Kirby). Apparently there’s $3,000 in shampooing business behind every door you knock on.
Who knew?
Comment #261 by Ardis ParshallOctober 19th, 2009 at 5:28 pmBefore i start i will say i am a sales rep for Kirby.
after reading most of this blog, and other sites on the Kirby, i can see how it is the sales reps that give the company a bad name. I am glad that i live in Australia where the laws on door to door sales are fairly strict, and most of the actions i have read about by other sales reps would not be legally allowed to happen over here.
the Kirby is a great machine, but everywhere in the US its sales rep’s get a bad name… and sound like they deserve it!
all the training and sales pitches change from office to office thou!
p.s i may work for Kirby but i still REFUSE to sing that dodgy Kirby song! and ignore my spelling/grammar as i never have been good at that
Comment #262 by jasonOctober 28th, 2009 at 4:33 amMy experience with Kirby vacuum salesmen
It’s 6:00pm Sunday evening. I’m outside smoking a cigarette. A van pulls into the parking lot. I am observing it, it just says “GM” on it. I’ve never seen that company before and I was trying to figure out who they were. All of a sudden, with the van still running, a woman gets out of the car. She asks me if I’m “the lady of the house” I tell her I am not because I’m assuming she’s meeting with the landlord. She then asks if I’m just “visiting,” I tell her that I do live here. She says that she is doing free vacuuming for cars, carpets, and furniture. She says she gets $25 for doing this and it’s free. She hands me a flyer which says that they do “dry foam vacuuming” or something to that extent. I tell her that I have no furniture and no carpet but I do have a car. She says great and tells me that she’ll be back in 10 minutes to do my car.
Sure enough I come out in 10 minutes and there she is. She asks me my address, I tell her I don’t know but I have a mailing address. I start giving it to her and she gets confused. She says she needs a permanent address I don’t have one. I go downstairs next to my car and this guy comes out and introduces himself. She tells me that this guy will be doing the “hard work.” His name is Jared and he informs me that in order to see the quality of the vacuum that he should do it in better light since it was already dark outside. I knew at that point who I was dealing with, “KIRBY.”
Well, I had nothing better to do so for shits and giggles I lead them up to my apartment. Here’s what they saw: A studio apartment, with no furniture save a mattress on the ground, I have clothes, sheets, and pillow cases hanging on my curtain rods, closets and stove. I had just done laundry and I was drying my clothes (I’m too cheap to spend $ for the dryer). I have no TV and no telephone. I’m a poor college student lol. They were speechless, and just kept looking at the stuff in my closet. I mean my apartment was really messy that day. The woman goes away and I’m left with Jared and his boxes and bags full of the vacuum and accessories. He sits on the ground (there’s no where else to sit of course) and assembles it. He demonstrates for a while, showing me how gross my apartment is. He tries to negotiate the price with me. I tell him that there is no way I’m buying the vacuum, even though I am impressed. He lowers the price, draws up a payment plan and tries to convince me to buy it. He lays into his “health spiel” and here I am sitting on the ground next to a pack of cigarettes with an empty bottle of liquor on my counter (again, I’m a poor college student lol). He’s trying to convince me to buy it based my health! Great stuff! He asks me if I could put a price on my health when I tell him it’s too expensive. I tell him I sure don’t but my health insurance company does. He tells me that brooms are ineffective at cleaning (I’m sure they usually say your vacuum is but I don’t have one!) I say I know and that I’ve been researching how to make a homemade mop because I don’t want to buy one (I’m serious).
He finally realizes that there is no way I am buying a vacuum. We start talking about other things, I ask him about the weirdest houses he’s been to, and what his job is like. I am now the one manipulating him! Lol. I ask him all these personal questions and he just keeps giving me answers. He’s comfortable. I ask him if he wants a beer. He tells me if he takes it if I will look down at his credibility as a salesman. I tell him, “dude, I’m offering you a beer, if you want water, I have water.” He accepts the beer. We get back into my place and I ask him if he wants to blaze. He says he really shouldn’t because he has another sales pitch to do. I say okay, and I pull out my pipe and start smoking. I again offer it to him and he takes it. So here we are, the Kirby salesman and I, sitting on my floor, surrounded by vacuum parts, smoking weed and cigarettes and drinking beer. He hangs out for about an hour and then calls the female again to pick him up.
I really thought I was getting my car vacuumed today. They really are good manipulators, but so am I!
Comment #263 by TrishaNovember 15th, 2009 at 7:16 amOkay, so since everyone here is complaining about people coming to your door asking to come in and staying at ur house for hours at a time, what makes it right for Mormons to come knocking at my door insisting on coming in and not taking no for an answer, not once a month, once a year, but EVERY sunday, if not, more often. At least I get my house cleaned with Kirby…
Comment #264 by PriscillaNovember 15th, 2009 at 2:51 pmYou can contact the bishop (one of those people at your door would know who he is) and ask to either have your name removed or to be put on a “do not contact” list.
Comment #265 by The WizNovember 15th, 2009 at 5:17 pmhaha i love coming back and looking at this old thread along with the adventures in arizona. i would never buy a kirby, not only is the price ridiculous but i have a bad back. the plastic ones are much easier on it.
Comment #266 by CassiBNovember 15th, 2009 at 6:34 pmPriscilla, they should not be coming to your door every week, and if they insist of coming in, they are breaking the rules. If it happens again, note their names on their tags, and call the local chapel to let the bishop know.
Comment #267 by Tracy MNovember 15th, 2009 at 6:52 pmTo the people who said I should take this to the bishop, I have twice and the second time he actually told me to [expletive edited by Tracy M] So now I don’t know who to go to!!!
Comment #268 by PriscillaNovember 16th, 2009 at 11:09 pmPriscilla, I’ve never, ever heard of anything like that happening. It goes against everything we’re taught and teach. Tell the boys who come to your door put you on the Do Not Contact list, and you should never hear from them again.
Comment #269 by Tracy MNovember 17th, 2009 at 2:02 amDo NOT learn from her mistake! Kirby’s are the greatest machine invented and actually do help people in many ways. Just because some people have had bad experiences with Kirby salesman does not mean ALL Kirby salesman are like that. Yes, even I have met people who have had bad experiences with Kirby people but when I or the RIGHT salesman step into the house they get a whole new experience and end up buying the Kirby. The Kirby is one powerful machine and if people gave it and us a chance you’d LOVE it. Kirby is sold in 60 different countries around the world. Over 95 years in business, and how do you manufacture a product that hasn’t been outclassed in 95 years? What other company out there in the field of door to door sales manages to survive in such a diverse economy? Not to mention in a world market such as the one we live in today? Rainbow? Electrolux? NONE of them are as superior as the Kirby. The Kirby can out work and out clean any of them any day of the week!! If anyone is willing to prove that their vacuum is more superior than a Kirby - Im am more than willing to take that CHALLENGE. We’re not boasting, we’ve just SEEN the facts.
Comment #270 by KirbyNovember 28th, 2009 at 5:10 pmThis is just one of those DAYS when I’m in the right kind of MOOD for a little bit of nonsense like THIS. The sun has been SHINING although it has been RATHER cold, and everybody is in high SPIRITS because of the game between the school in Salt LAKE and the one DOWN in Provo. Each one of them is AS SUPERIOR as the other. Each one can out play and out run the OTHER any day of the week!!!!!!! What other team out there in the FIELD of goal-post-to-goal-post play manages to SURVIVE in such a diverse game? Not to mention in a league such as the one in which we live in toDAY. I’m not boasting, I’ve just SEEN the facts.
And typed the CAPS.
Comment #271 by Ardis ParshallNovember 28th, 2009 at 6:04 pmIts a shame that the kirby co has had a number of unprofessional reps because there are thousands of happy kirby customers who love their kirbys and their salesperson,
Comment #272 by kirbyonekinobiDecember 3rd, 2009 at 12:34 pmnot all kirby people are bad, not much different than your medical proffessional their are good and bad, but the product is awesome and the co does care about its customers.the uneducated people that slander the product should do their homework before they open their pie hole.
unfortunately the people who believe consumer reports and not their eyes, will spend foolish money all their lives buying products that subsidize consumer reports to get a good rating. see the product for its value and see and feel what it can really save you with an open mind not a
hypocritical predetermined decision. it is your home your furnishings and most importantly your money. stop listening to fools and let a kirby professional show you the truth. 95 years and going strong
disgusted
learn how to use your kirbys and you would never want anything else
Comment #273 by kirbyonekinobiDecember 3rd, 2009 at 12:44 pmignorance is not an excuse to blame another
the uneducated people that slander the product should do their homework before they open their pie hole.
Yeah, Wiz, take that!
Way to work on customer relations, kirbyonekinobi.
Comment #274 by Ardis ParshallDecember 3rd, 2009 at 12:48 pmYeah, boy, kirbyonekinobi, it SURE is a SHAME Kirby has some unprofessional salepeople. Salespeople who might call their potential customers “uneducated”, “foolish”, “hypocritical” and “disgusting”. Such a shame there are those few…
Ruining it for all the good ones like, um… er… wait a sec.. you?
Comment #275 by Tracy MDecember 3rd, 2009 at 1:10 pmkirbyonekinobi,
What about uneducated people who don’t use correct punctuation or grammar? What should they do with THEIR pieholes?
Comment #276 by Heather O.December 3rd, 2009 at 1:30 pmWell, the comment by kirbyonekinobi has made my decision an easier one…….
Actually, I have used a Kirby in the past and I have used Dyson. Kirbyonekinobi makes an EXCELLENT point…”learn how to use your kirbys and you would never want anything else”….Kirbys are very NOT user friendly. They are cumbersome, you need a manual to learn how to use it, the tools are difficult to use and the vaccums are heavy. Great (cue sarcasm) for someone like me who lives in multi-level (downstairs), two-story home. NOT!
I used a Dyson with much skepticism when my Royal needed work. I was very impressed with the Dyson. I have a Royal canister vac (the top of the Royal line). LOVE it.., but it is old and getting to the point that it is time to replace it….I will do more research before I make my decision, but I will never buy a Kirby for the reasons I listed and am still unsure about a Dyson, but I do believe they are good machines.
Comment #277 by FaithDecember 3rd, 2009 at 4:17 pmNot to take a tangent or anything…but isn’t the point of Consumer Reports that they don’t take any advertising or fees to review products. Don’t they even buy all of the products they test so as not to have any financial bias?
I know that I don’t always agree with their recommendations, but it seems like a reasonable place to start.
BTW I don’t own a Kirby or a Dyson. No matter what vaccuum we buy we kill it within 2 years. ALWAYS. SO yeah I buy a fairly inexpensive vac and try to keep the crazy children from breaking it. It can’t be me that breaks the vac.
Comment #278 by Kathie GDecember 3rd, 2009 at 4:21 pmI love this thread.
Uneducated Kirby sales people should learn not to ruin people’s area rugs before they open their pieholes.
Comment #279 by The WizDecember 3rd, 2009 at 4:34 pmSurely Ardis and Heather can come up with a more educated response than that.
Comment #280 by kirbyonekinobiDecember 8th, 2009 at 7:30 pmBy the way thousands of our customer are very educated
and don’t slander products with out all the facts,
I agree a number of our reps are less than proper but we are doing our part to rid you of them.
Some of us work very hard and believe in our product.
After all if it weren’t for salespeople you would be naked,
walking, and homeless, and maybe jobless.
give us a break we are trying to help america to be great by opening businesses and working hard to be successful, keeping our factory workers employed.
thanks
kirbyonekinobi
“naked, walking, and homeless, and maybe jobless.”
hmm….walking? Why not running? Sleeping? Dancing?
It also makes it sound like jobless is so much worse than homeless. I would have gone the other way. Unemployment is bad, yes, but I’d say homelessness is worse. To each their own, I guess.
“thousands of our customer are very educated”
Thousands of which part of that customer? Thousands of cells? Platelets?
I do wonder what the downturn of the economy has done to Kirby. There’s no way door to door sales of a $2000 (although price seems to fluctuate) vacuum can be doing well right now.
Although I’m sure a Kirby salesman will come on and tell me in no uncertain terms how the economy hasn’t affected them at all, people still LOVE overspending on a machine that’s far too heavy and complicated. I hope there’s no punctuation, and extra CAPS when they do. That would be sweet.
Comment #281 by The WizDecember 8th, 2009 at 7:46 pmI’m still struggling with the idea that without a middleman to do the hard sell on us a la Kirby, we’d be too stupid to dress, to ride, or to build homes. We can do nothing without salesmen? Really? I guess that makes salesmanship the world’s oldest profession.
Comment #282 by Ardis ParshallDecember 8th, 2009 at 8:05 pmI like how all of you get on here to start trouble and slander a great product. Don’t get all bent out of shape because there’s a Kirby salesman who actually cares about people and the way they live. The Kirby is a great product, yea, we don’t have the greatest salesman in the world - not all of them are like that - and like kirbyonekinobi said we are trying to rid our company of them. And yes salesmanship would be classified as one of the oldest professions. Also, I know you would think because of the economy our business would have slowed down… but on the contrary we are doing just fine. We’ve been in business for 95 years and made it through the great depression… why would our business fail now?? Like I said its a great product and the people we sell to see that.
Comment #283 by KirbyDecember 9th, 2009 at 8:46 pmAaaaaaaand there it is. This thread is the gift that just keeps on giving.
Comment #284 by Tracy MDecember 9th, 2009 at 8:53 pmTracy, or The Wiz, do y’all have a way to check IP addresses? I’ll bet dollars to doughnuts that Kirby is kirbyonekenobi. His “slander the product” is almost as good as a fingerprint.
Comment #285 by Ardis ParshallDecember 9th, 2009 at 9:15 pmDifferent IP’s Arids, but that doesn’t necessarily mean anything.
Comment #286 by Tracy MDecember 9th, 2009 at 9:52 pmTracy, I know, right? This thread is like a little touch of Christmas, every time I see it.
Comment #287 by Heather O.December 9th, 2009 at 11:17 pmHaha sorry Kirby isnt kirbyonekinobi. Nice try though!
Comment #288 by KirbyDecember 11th, 2009 at 9:01 amJust curious, what is the commission on a Kirby? If Kirby sold direct to the public, what would the cost of Kirby be then? There seems to be a misconception that these are great machines because they cost so very much. However, how much would a Dyson or other machines that run upwards to $800 or more cost me if I had to purchase them through a salesman who received a commission on the sale of a Dyson or Royal, etc.? I know this an old thread that keeps on “giving”, and the salesmen are trying to convince us that their product is somehow superior and that it is a great American product, etc., etc, but if the middle man were gone and I was not paying a salesman a commission, what is the base cost of a Kirby…..? Seriously…..I am not trying to stir stuff up, but if you put a Kirby on a sales floor and I could buy it direct, what would it cost me then? No offense, but dollar for dollar, it is NOT a better machine, it is an inflated price because I am paying for the “convenience” of a salesman who must sell this machine because his/her livelihood is directly related to how many of these things he/she sells. Door to door sales is an obsolete business….it needs to go away. It existed in a time when we did not have malls, WalMart, the internet and UPS. I don’t need a salesman to come to my house. I can do my research and have UPS do the same thing for me.
Comment #289 by FaithDecember 11th, 2009 at 11:49 amgday all, this goofy yank came to the door today and offered to clean the carpet, for free, now my husband and i had just worked out when we were going to get them cleaned next so i took this as an answer to my latest dilemma, with three kids under 6 its not easy getting the carpet cleaned…..well do you think i got the carpet cleaned? or do you think we were surrounded by countless black fabric squares all covered in the evidence of our own filth…..yep the latter,the kids were all for it, they were told they could take it out the back and vac up the cubby house with it..thanks mate, and they were plied with balloons the whole time, generously blown up by the kirby, and you wanna know how much they want to slug us aussies for this great yank tank ? …4250… now during the course of an hour the bloke talked the price down to 3200, but cmon, thats a bloody lot to blow on a vac, so we said no thanks, well then the hard sell started in earnest, bloody hide of him telling me that the kids deserve this vac so they will be healthy…what a load of rubbish, ive read this entire blog, ive laughed and gotten annoyed and i appluad you girls for having it, one thing i want to say to the kirby mob, dont darken my door ever again, you lying cheating scumbags, you are scammers in the disguise of a salesman.
oh and as a side note do you wanna know why he didn’t clean my carpet…it was too dirty…
merry christmas, and best wishes from aus
Comment #290 by nicoleDecember 18th, 2009 at 11:57 pmWow. If an adult came into my house without my or my husband’s permission, I would call 9-1-1 immediately. If someone did not leave my house immediately when asked, I would call 9-1-1 and press charges for trespassing.
Comment #291 by vacuum equipmentDecember 21st, 2009 at 1:47 amgot drunk bought one last night will keep it however want my royal back
Comment #292 by Jeff FJanuary 16th, 2010 at 10:37 amThough I do not have time to read all of this blog, of what I have read, this has been enlighting and funny…I have laughed out loud several times. I am currently a Dyson owner and just bought new carpet that cannot handle the Dyson, so I have to get another machine. Dyson’s apparently can do more harm than good to high pile carpet. The Dyson has been a good machine for 5 years, but I don’t know that it has been worth $500.
I am being offered a free G3 Kirby (which is how I found this post) but am not sure I want it or that it will treat my carpet any better than my Dyson does. I am not even sure I want to be affiliated with a Kirby after what some of the Kirby employees wrote. Here is my question to all of the Kirby salesman: Why do you have to use high pressure sales tactics to sell an excellent product? I have never seen an advertisement for a Miele, Sanitaire, Royal, etc. but they do not need high pressure sales people to come to your house to sell an expensive product. As far as I can tell, they truly sell on reputation alone. I am currently thinking about buying a low end Sanitaire since it has so many carpet height adjustments and seems to not fray my carpet. Since I do not like the hassle of the onboard attachments of my Dyson, I seriously doubt I will like taking a Kirby apart to use its attachments either.
I think I should mention that I will probably not like any vacuum cleaner due to the fact that I loathe vacuuming.
And also, to anyone stating people put Kirbys down because they cannot afford them is absurd. Though I would never shell out the money for a new one, I could afford one. However, I have known plenty of people who could not afford one and bought them anyway with the financing plans.
Comment #293 by Need A New VacJanuary 18th, 2010 at 7:04 pmGREAT POINT Faith!!!! But wait, you didn’t offend the pro-Kirby posters. You didn’t infer them stupid by insulting their punctuation as a way to intimidate or demean them.
Am I wrong or did I notice that the only people criticized about their inferior writing presentation was the pro-Kirby posters? True, some of then can be rude in thier postings, but many were conciliatory and apologetic and this is clearly personal to them.
kirbyonekinobi! Comon! You gotta give him credit for his posting name! LOL
And Vicki!! I want to meet you!
I am not now, nor have I been a Kirby rep. I only knew of them because of the demo’s they do and how expensive they are… and what a decent product they are. Four days ago I bought a used 4th Gen for $40 and I was Googling it to learn more about it when I found this thread. It has drawn be back for three days of absolutely enjoyable reading.
I have a guess that may be part of the answer to Faith’s question. I suspect that without the personal and vested demonstration that the true abilities of the Kirby would not be touted as effectively. I mean the darn thing (I will call it the “machine” just to make Tracy M. happy and prove her theory wrong in one fell swoop
… The machine even paints, sharpens knives ( LOL believe it or not), bench grinder, has a carpet renewer brush, wood floor buffer, as well as carpet cleaner, and sooo many other add-on attachments. I am sorry, but that in itself it just too funny! A vacuum that can do all of these things (whether they work well or not) can’t really be sold effectively at Wal-Mart. It’s more of an Infomercial candidate I think.
As for the folks complaining about the sales tactics…. You are right. I support and encourage your right to complain and hold the Kirby Inc. responsible for their salesman’s tactics (contracted or otherwise). Some of those stories are way over the top. That said, I tend to think of those events as a learning experience and this thread as a way for all of us grow by reading all of these other peoples experiences and perspectives, which in turn, helps all of us learn how to face similar sales tactics in the future. A kind of on-line therapy. No one should be bullied, intimidated or conned, much less in their own home. And because it did occur in the home, it is much more emasculating and humiliating, Which is why (in my opinion), this thread has not died of attrition.
The Kirby employee’s who post here should keep this in mind when trying to figure out why people are so bitter and angry over a vacuum cleaner product. If your company espouses (even thru failure to correct) these kind of sales tactics, than it should expect that the equation will see to balance itself in some form of backlash. I assume that Kirby is very aware of all of this (how could they not be) and continues because it is financially lucrative. That in itself is an excellent reason not to buy their product in my opinion.
And, the funny thing is that since your business is door to door, your reputation can only be improved by word of mouth, which will take time, patience, diligence and consistency. The very same attributes used to create the problem can be used to enforce a code that discourages the victimization of your customer base.
Is the door-to-door salesman a thing of the past? Maybe it will die off in the coming years, but I have a feeling that the last man standing will be the infamous Kirby salesman.
WOW, what a great Thread!
I love all of you guys!
Comment #294 by JwalesJanuary 20th, 2010 at 10:55 amI have heard many of the same stories. I have been the one, many years ago, repairing the damages left in the wake of these encounters.
Sad, that so many people had to get personal and attack other writers who also just wanted to express their opinions.
Though the stories here are the bad ones, rest assured that not all of them are so. As the wonderful Jwales said, it will be the Kirby salesman that is the last man standing.
Kirby Salesmen have a long history of quality and integrity. Door-to-door salesmen are a rare breed and some have come from a hard sell background. Not all are bad.
There so many things that could be said in answer to each of the various complaints, but know that Kirby strives to only have quality presentations and informed consumers.
Example: I went to a lady’s house in Colorado, she had been on the receiving end of a pushy Kirby person. She, at first, didn’t let me speak. She recounted the tale of how the Kirby person didn’t do what he said he would do and tried to push her into buying the machine. I apologized and said I would not say a word about buying a machine to her. I gave her a nice gift and finished her carpet in silence.
Afterwards she asked why I would finish someone else’s job and not try to sell her. I said because Kirby does not believe in customers being treated this way, and I was hoping her next words about Kirby would be more positive.
I packed my things and she stopped me at the door. She handed me a check for the kirby and thanked me for my integrity.
There are many such stories and millions of satisfied customers who understand the quality. I have long since hung up my walking shoes and no longer sell for Kirby, but my experience with them was the most incredible one of my life.
Comment #295 by JayFebruary 15th, 2010 at 1:57 pmYes, I happen to know an ex-Kirby salesman. He said they are required to stay 3 hours, no matter what. So, once they are in, good luck getting them out in an hour! I’ve heard of people that really like their Kirby, but I absolutely hate their sales tactics.
Comment #296 by MicahFebruary 21st, 2010 at 4:20 pmYou think it’s bad falling for the demo there, in desperation I fell for employment there. The supervisors don’t have employees, they have “Contractors” if one of them damages your rug, its not Kirby responsible, its the poor girl who did the job for no pay!
Comment #297 by Casey BlaseFebruary 23rd, 2010 at 9:15 amI would just like to state a few facts …First, everyone that is a dyson owner that is putting down kirby for being shady and liars…did the salesman that you bought the dyson from tell you that they are not made to use on carpet and that the suction of the dyson will ruin your carpet?? Also it is written in most new carpet warranties if a dyson is used on the carpet that the warranty is void. Second, a dyson is a vaccum and a kirby is a home maintaince system. A kirby cleans every surface in your house. Therefore, even if the kirby is expensive it is more worth the value. Yes, I agree maybe a little difficult to learn a technique of changing the parts but it all changes the same and no need to use manual everytime you vaccuum. Third, Kirby is the best vaccuum on the market today. I would also like to add that if someone is having a demonstration and the salesperson doesn’t stand a chance at a sale the salesman will shampoo like promised and try to get another demonstration rather than waste time cleaning for free . As for the salesmen that have to be pushy and stay for hours, they are poor salesmen and should find another line of work. As for the blog that asked if you lift the carpet and padding in a Kirby owners home…would there be dirt and dust?? The answer is NO. I have a customer that bought a kirby 2 years ago and just decided to put wood floors, I helped remove the carpet and there was nothing under padding, but bare floor. The Kirby is the best home maintaince system there is and will beat any vaccuum hands down. Also the Kirby is the lightest pushing vacuumm and shampooer on the market today.
Comment #298 by happy kirby owner and workerMarch 18th, 2010 at 3:03 pmThis is like one of those “how many things can you find wrong with this picture?” puzzles
First up: vaccum — vaccuum — vacuumm — How many ways can you try to spell it without actually getting it right?
Second up: “A kirby cleans every surface in your house.” Even my bathtub? Even my wall mirror? Even my stove? Wow — you’re right (or as hko&w would write it: “your rite”) — this is a fantastical, magical device!
Thanks, Wiz, for the thread that just keeps making me laugh. Or laff. Or laugf. Or whatever.
Comment #299 by Ardis E. ParshallMarch 18th, 2010 at 3:11 pmI get so tickled when I see yet another comment on the Kirby thread. And then when Ardis follows-up, it’s even better!
Comment #300 by Tracy MMarch 18th, 2010 at 11:29 pmif she did the soda test right, it took more strokes of the kirby to get it out because the dyson pushed it deeper into the carpet. a demo should never take more than an hour, and that was the girl’s fault, not kirby’s. whoever told the person above me that the salesman is required to be there for three hours is full of sh*t. ive been selling kirbys for six months now, and the first thing they taught us was never to be in a house for more than 90 minutes.
that girl should have cleaned all your stairs, and i’m sorry she misrepresented kirby that way. if she ruined your rugs, that means she didn’t remove any of the dirt before she shampooed. this girl is obviously new and didn’t know what she was doing, becuase if i did the demo for you, you wouldn’t be trashing an entire company because of something one person did. if a safeway employee was rude to you would you boycott the whole company and trash talk all their products?
don’t splurge on a dyson because it’s not worth it. its made of plastic, just like any other $49 eureka. the kirby is built to last the rest of your life, and comes with a lifetime rebuild warrenty, and has a carpet shampooer on it and is also designed for hard floors, mattresses, couches, and several other areas of the house. it can unclog drains, it has a leaf blower on it, and it can change lightbulbs. i don’t believe dyson can say that.
there are sleazy salesman in every busiess. don’t even try to say you’ve gone to a car dealership and they didn’t try to make you buy one. are you going to create a thread bashing toyota now? i have never pressured anyone into buying a kirby, because i sell off of logic, which is why i have never had a cancellation. i treat customers with dignity and respect, and you have no idea how badly it pisses me off when i get into a house and the person tells me to leave because they looked us up online
kirby sells door to door because it allows the prospect to use the machine in their own home before they decide to buy it, and also so the salesman can teach you how to use it. the kirby is worth every penny it costs because it keeps you from ever having to replace your carpet, rugs, furniture, upholstry, and mattresses, plus you never have buy another vacuum or shampooer.
i love my job and i take pride in what i do because i provide people with safer, cleaner living environments and i help make their housework easier while also helping them save money. like any other job, it’s what you make of it, and for your information, i do get paid, and i probably make more money than half the people on this thread
we are positive,
Lisa
Comment #301 by LisaApril 3rd, 2010 at 9:48 am“don’t even try to say you’ve gone to a car dealership and they didn’t try to make you buy one. are you going to create a thread bashing toyota now?”
If Toyota was rude to me and ruined my property, then yes, I would write a thread about it. Toyota has enough problems right now, though.
And if it pisses you off that people looked you up online and then won’t let you in - well, then, I’m sorry. But there is definitely enough out there online to dissuade people and I am not the only one. But I’m glad you enjoy your job. I am glad you’re only there 90 minutes - even though that is still a VERY long time for a vacuum demo.
Comment #302 by The WizApril 3rd, 2010 at 12:59 pmMy uncle just posted that he had a kirby salesperson come to his house. On EASTER SUNDAY. Really? Could you be more obnoxious?
Comment #303 by Molly DoeApril 6th, 2010 at 12:00 pmi never work holidays and i think its rediculous that anyone would. maybe he was muslim =)
the whole point of the analogy is that its not fair to judge an entire company based off of one person. whenever i knock on a door and they tell me that the person ruined their rugs or they didn’t shampoo the whole room, i go in and repair the damage or ill shampoo the whole room without even talking, just for the purpose of leaving people with a better impression of kirby
i said you should never be there for more than 90 minutes, because new people will naturally take a bit longer. i, on the other hand, am never in a house for more than 45 minutes
we are positive,
Lisa
Comment #304 by LisaApril 7th, 2010 at 12:32 pmThis is the post that never ends, yes it goes on and on my friends…
Anyone who is emotionally attatched to a cleaning device needs therapy. But it sure makes for some entertaining reading!
Comment #305 by AubreyApril 7th, 2010 at 4:11 pmKIRBY opens a window of opportunity for all different types of individuals. As with many chains, certain aspects of business vary; unfortunately in this case it varies is sales techniques also. Many of these demonstrators are new to the work field entirely, if not new to sales and a scope of people skills. KIRBY has been around since the 1920’s, and continues to be around because of the VALUE of hard work. As with everything in life it is how you look at it, half full or half empty. Too much $ up front vs. long term savings. A good salesperson, can do the demo in less than a half an hour without offending the potential customer. Worse case scenario, you help out a local college student possibly win a scholarship!
Comment #306 by EmilyApril 12th, 2010 at 3:44 pmIntimately, the article is really the most useful on this worthy topic. I concur with your conclusions and also will certainly eagerly look forward to your forthcoming updates. Saying thanks definitely will not just be sufficient, for the extraordinary lucidity in your writing. I can promptly grab your rss feed to stay informed of any kind of updates. Gratifying work and much success in your business endeavors!
Comment #307 by hotpoint built in dishwasherApril 15th, 2010 at 3:40 pmwow you all are really stupid. Everythimg you bitched about can be explained. The reason the kirby didnt pick it all up was because its one filter the kirby itself has 8. second off if you saw the kirby name and knew what it was why would you have let them in. the reason is because you heard the word free and thats it. there is never an obligation to buy the kirby they just let you know if you like it its for sale. second off the vaccume probably stopped working cause one of two things. 1. the canister wasnt locked in place or 2. the head wasnt attached right. and you have to take into concideratio that some of the people that represent kirby are just a$$holes. im sure you can be pushy sometimes. but it all comes down to your poor judgement. its funny because the kirby kicks any vaccumes a$$ regardless. so what she demonstrated with one pad at a time it only pulls 20% up. when you actually have a bag attached it pulls up 80%. thats common sense but seeing as how your all a bunch of idiots who are pissed off at the world for everything wrong with it you might as well be useless to society. kirby is a great company. if they werent then i doubt they would still be in business for almost 100 years so next ti,e someone approaches you for a free shampooing say no or be 100% open and let them do thier job. its people like you that make them stretch the truth because they know no one wants to buy one but either way you sit through a demo and get your free shampooing or you buy one and make your house really clean. stop being stupid about the whole thing and grow up they didnt force their way in. you let them in. this goes out to all of you if you were open minded you would have to worry about stuff like this. take two hours out of your life ad see what this vaccum can really do.
Comment #308 by robertApril 29th, 2010 at 8:58 pmLove you too, robert. Smooches.
Comment #309 by The WizApril 29th, 2010 at 9:23 pmOh Robert, you know how to sweetalk a customer. I love being called stupid. I have a Kirby in my garage that I will let you have for $50. Give me a call, okay sweetie?
Comment #310 by Tracy MApril 29th, 2010 at 9:37 pmOh, Kirby thread. Where have you been all my life?
Not having a dog in this fight, so to speak, I have several observations.
1. Who pays $2000 for a vacuum cleaner?
2. Who does not know that the little red lines under the word mean “misspelled word?” Besides KIRBY (or “The Machine”) reps, that is?
3. Why do KIRBY reps capitalize KIRBY?
4. Are all the pro-Kirbyites the same person? Because the posts sound the same, have similar grammatical problems, and never capitalize the word “I.”
5. What Kirby salesperson would be so rude and profane on Mormon Mommy Wars? Do they not get that we (i.e. Mormons) generally don’t care for profanity? Are they trying to build a customer base by proving how awesome they are? It’s not working for me.
My conclusions: There are too many rude people from Kirby. I will not let them into my house. I don’t have three hours to spare, or $2000. Now, I will go look for Adventures in Arizona, because that seems to be the other favorite thread!
Comment #311 by MollyApril 30th, 2010 at 3:21 pmMolly - No, they’re different people. This thread is still fairly high on google searches for kirby and dyson. I’ve edited much of the profanity out the comments, actually. The originals are much worse. But you made me notice I missed some in robert’s comment. I’ll go fix it now.
You mean the comments DON’T make you want to let a Kirby salesman into your house?? I’m SHOCKED.
Enjoy Adventures in Arizona.
Comment #312 by The WizApril 30th, 2010 at 7:18 pmWe had an issue with Kirby last year where they were pitching a new carpet cleaning company in the area. We told them to come by later in the week and they agreed to clean our living room, family room, dining room AND hallway because they were all connected. When they finally showed up, it was completely different people who had no idea what the other guys agreed to. We also then found out that they were not, in fact, a new company in the neighborhood, but were Kirby guys. Needless to say, my husband was pissed. He made sure that they cleaned the heck out of our 3 rooms, which took them well over 4 hours (with TWO cleaners mind you) and we definitely did NOT buy a Kirby.
Now mind you, both my parents and my husband’s parents have owned one Kirby each for the last 20 some-odd years and love them. I used to have one, and liked it, but my ex took it in the divorce. I know that my dad has had to pay little in repairs over the last 20 years (belts, plug replacement, etc.) and the thing is virtually indestructible (how many vacuums can suck up the gravel a 5 year old boy brings in and survive?).
That being said, when our vacuum (a cheap CHEAP canister vac) finally gave up (it was held together by duct tape for a long time), we began looking at comparing Dysons and Kirbys. I have never used a Dyson before, while I have had quite a bit of experience with Kirby. We had the Kirby guys come over (mainly to clean the kid’s bedroom carpet), but had a very similar experience to other posters. The main guy was nice enough, although he was shady in that he told us that he wouldn’t be giving us a sales pitch. The supervisor? Not so nice. INCREDIBLY pushy and LOUD. My husband, who had been working in the office the whole time) finally came out after 2 1/2 hours and told the supervisor (politely) to get out and that we were going to buy a Dyson. The super was really angry and started yelling at him that if he wanted to throw his money away that was his problem, but that he has over 400 Dysons in his warehouse that people have traded in for Kirbys and that we would regret buying one. Sorry dude, you totally lost my business. Maybe if I find one at a garage sale after my Dyson gives up…
Comment #313 by cthomasgirlJune 2nd, 2010 at 6:48 pmOh and for all the Kirby workers out there, I don’t have a problem with people trying to earn a buck. I have a problem with people who lie and cheat to get that buck. And I do not appreciate having people call me stupid or tell me that my carpets are disgusting (excuse me that I have a 5 year old who has defiant peeing problems due to unresolved anger issues). I haven’t had a day to vacuum my carpets, let alone shampoo them. I don’t have time to do it with your vacuum either.
And since Robert was the last one to post it, most of the people (Wiz and myself included) who posted on here WERE forthright in stating that “you are welcome to come clean a room, but I will not be buying the machine.” That doesn’t have anything to do with it being free. And that doesn’t say “hey come in and try to pressure me to buy something I don’t need.” It’s pretty clear: Come in, clean, get out.
Comment #314 by cthomasgirlJune 2nd, 2010 at 6:55 pmHi, I just started at Kirby 3 days ago because it’s the only job that’s hiring. After reading these clips from everyone, it’s disgusting how people try to take advantage of and guilt you into trying to buy something you don’t want. Also, the canvasers (the people that do come and knock on your door to get us in) say it will only be 15-30 minutes to get us in, then leave it up to us to make you want us to stay longer- it’s BS! I can understand why everyone is mad at these people, but not everyone in Kirby are like that, I know I’m sure as hell not. If a person asked me to leave, I would. The team leader can knock on the door and ask if i did the demo to get the 35$, but I won’t stay there if you told me to leave. If the kirby people do that-call the cops. I’m not out to scam anyone, I just do this to earn money so my better half and I can get married.
Comment #315 by LucasJune 6th, 2010 at 3:09 pmEither way, just wanted you all to realize that as a Kirby salesman, I do have ethics, I am not out to force you into something, take advantage of you or the elderly, and am just doing the demo to earn my quota and get my 1600 at the end of the month. If you don’t buy one, fine by me- I was just there to get my $35 for the demo and clean your carpet
The salesmen and women that do act like everyone has complained about on here are just in it for the money and don’t care about you personally and it’s sick that they do that, but I can’t change what they do. I can only do my best to make you happy and earn my living. I hate being judged by what other people have done, so be more direct if you want us to leave- threaten to call the police right away, have your husband come out and do it, or just tell us to get out right then.
But still, if you aren’t going to buy one and you have the time, let us finish so we can get paid at the end of the month is all I ask.
The thing everyone has to realize is a saying from Warren Buffet, (owner of Berkshire Hathaway and KIRBY), is everyone can beat kirby in price but no one can beat KIRBY in cost. The thing is if you buy a dyson or top end hoover you gonna spend $500 and its just a plastic vac that will break down a couple years and dosen’t ever compare to th power of the KIRBY, if you had you choice would you rather get some of the dirt or all the dirt? Also the fact that is that it is a shampooer and all the other things it has KIRBY has, is the smart and more cost efficient buy!
Dave
Comment #316 by davePJune 7th, 2010 at 8:16 pmso Cali
I sold my Kirby at my garage sale this weekend for $25 bucks.
Comment #317 by Tracy MJune 7th, 2010 at 8:39 pmDear Sister,
I too am a Mormon Mom/Grandma. Yesterday I had a Kirby salesgirl come to my door and offer to vacuume and shampoo my carpet. I told her I wasn’t interested. I have a Rainbo vacuume.( which I hate). When she told me she would get $25 just for vacuuming my carpet I thought, ” What the heck, it will take a few minutes and it gives the girl $25.” I told her I wasn’t interested in buying a new vacuume. I had already decided that I was going to buy a Dyson or an Oreck. My son bought the Pet Dyson. I used it while visiting them. I liked it except for the fact that it was really hard to push when not engaged. My daughter bought an Oreck XL and said she liked it, but not as much as her old Rainbo.
Cassie was a very energetic, and aggressive sales person. I didn’t mind because my husband and I are both in sales and understand what it takes to talk to strangers about a product we think is great. She was very knowledgeable about her product and also very personable. Well, you guessed it, We took the hook and bought the product. I had buyers remorse after she left and decided to find out what I could about Kirby.
She told me there was a lifetime warrenty. Not true. It is only 3 years. The lifetime warranty is a reconditiong warranty that in today’s dollars would cost $174.00 plus shipping, I checked with the parts dept. I was a little concerned that I paid too much for the vacuume. I paid $500 more than that for my Rainbo 10 years ago. I took the offer of 30 days SAC.
Then I read your blog and looked up the consumer website and was almost ready to cancel my contract as there is a 3 day cancellation period.
My husband said not to believe everything you read on the internet. So I decided to do my own test. I vacummed the floor with my Rainbo that she left with me, and then with the Kirby Sentria. The Rainbo did it’s usual thing. The water was dirty and disgusting and yukky to clean out. Then I used the Kirby which got even more out of the carpet. I found the Kirby easy to maneuver and easier on my back than the Rainbo or the Dyson. I found it quite simple to use the attachment hose and attachments. I tested the suction on both vacummes on my husbands hands while he faced away from me so he didn’t know which was which. The Kirby won. So I think I am going to love my expensive vacuume and probably won’t need another in this lifetime as I am 62.
If you really thought you were going to get something for nothing, there really are “no free lunches.” I realize as a Mormon Mom finances are always stretched to the limit. You knew they were selling a vacuume shortly after they entered your home. You easily could have said ” forget it, I can do my own vacuuming.” Maybe you should have taken the opportunity to exhibit a little Christian interest in there lives and talked to them, and maybe even offered them a BofM. I did. Religion is a 24 thing, not just a Sunday thing, or when it is convenient. Only time will tell how good the product is, but my salesgirl was great!
Comment #318 by Karen ChristenJune 11th, 2010 at 7:51 amNampa Grandma
I just had to be part of this epic blog! I read the whole thing this evening! My mom has owned a Kirby since before I can remember and I recently borrowed it because my oreck finally bit the dust (after 7 years - has a 6 year warranty - funny that) and for the first time our carpet did not have any dog hair ground into it! I love the manually adjustable beater bar. But as with all things I think it’s possible to have too much of a good thing.. Orecks are light weight.. Too light weight.. Kirbys are heavy.. Too heavy.. Orecks don’t beat up the carpet but they don’t get all the dog hair out.. Kirbys beat the daylights out of my carpet but no dog hair left.. My conclusion is this.. Figure out what feature (or set of features) is most important to you and buy the vacuum that does it best! I am tempted to get a kirby but it won’t be from a door-to-door salesman.. my rottie would not allow it
sorry to all that have had bad experiences of any kind!
Comment #319 by KidcouchJune 12th, 2010 at 8:35 pmWe had a sales girl come in yesterday to show us how dirty our carpets are. We have 4 dogs. Our carpets and floors will NEVER be clean. 5 minutes after vacuuming, the fur and tracked-in dirt & grass are back! We don’t mind it, because we love dogs. And we love going camping, so dirt isn’t this horrible, disgusting thing to us.
The girl did her spiel of asking if we would want to sleep in the dirt she picked up. I laughed. A lot. Then showed her all our camping & hiking gear. And pointed again at the dogs.
She was there for 2 hours doing her demo, and 1 hour WAITING for her ride. While waiting, her “team leader” kept texting her, trying to get her to SELL SELL SELL. We said we weren’t interested PERIOD. I just got laid off, we’re getting married in the fall, and we have house payments and normal bills. She said “Well, what do you normally spend $40/month on, that you could do without?” I laughed and said, “You mean the $40 we spend on BILLS? And GAS?”
How do you think America GOT in such a credit crisis? “It’s just another $40/month…”
My neighbors pulled a gun on the van of salesmen who kept using their driveway as a turnaround. They said they “don’t want no darn sweeper”, took down the license plate and yelled at them to GET OFF THEIR PROPERTY! The “team leader” then came in to our house, mouthing off about how the neighbors were a**holes, they could go f themselves, and on and on. All the while I’m looking at my fiance like, Those are our FRIENDS you’re talking about.
So, all in all, a waste of a Saturday evening that my fiance could have spent working on his trusty Simplicity mower.
I have a question for the Kirby sales-folk:
If Kirby is indestructible and will last for 50 years…why does the company keep making different ones?
And as for the baking soda…my Dyson may not have picked up everything, but the Kirby left a lot of soda, too. However, my Shop Vac cleaned it up beautifully this morning
Comment #320 by LauraJune 13th, 2010 at 9:53 amThought everyone might enjoy this news story from Syracuse, NY:
“Two vacuum cleaner salesmen from Syracuse are facing a misdemeanor charge after a vacuum demonstration went bad in Richfield Springs, state police said…Newton and Smith were selling Kirby Co. vacuums, Davis said, and during the demonstration they damaged a $1,300 Sealy latex foam mattress, Davis said.”
Ha! (Thank you, “Wait, wait, don’t tell me” from NPR for bringing this story to my attention. They didn’t mention the vacuum brand in the radio story. But I had a hunch it was Kirby, and I was right!)
Comment #321 by KerynJune 30th, 2010 at 3:58 pmJust traded my Kirby for a Simplicity. 2 motors. Kevlar Belts never break. 6 year bumper to bumper warranty. 3 free annual services. Painted like a sports car (shiny black with rwb stripes). No longer use rug shampoo as we use CAPTURE, which works really great. Can’t think of any other reason I should keep my Kirby. Very heavy. Had it 30 years, but $120 for broken fan. Moving on.
Comment #322 by BessieJuly 6th, 2010 at 10:21 pm